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~subject:"Gastronomie"
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Gastronomie
Beziehungsmarketing
25,514
Relationship marketing
25,514
Konsumentenverhalten
9,021
Consumer behaviour
9,018
Kundenzufriedenheit
5,471
Customer satisfaction
5,465
Verwaltungsreform
4,847
Dienstleistungsqualität
3,983
Service quality
3,983
Deutschland
3,581
Administrative reform
3,265
Germany
3,194
Brand management
2,586
Markenführung
2,586
Theorie
2,505
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2,505
Lieferantenmanagement
2,219
Supplier relationship management
2,219
Social Web
2,066
Social web
2,066
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1,922
Markenimage
1,899
Brand image
1,897
Marketing management
1,885
Electronic Commerce
1,782
E-commerce
1,699
Online-Marketing
1,609
Internet marketing
1,590
Customer integration
1,534
Kundenintegration
1,534
Kundenorientierung
1,521
Kundenwert
1,500
Customer value
1,469
Vertrauen
1,402
Confidence
1,397
Einzelhandel
1,364
Retail trade
1,348
Brand
1,285
Markenartikel
1,270
Online-Handel
1,268
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English
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German
9
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Han, Heesup
8
Hyun, Sunghyup Sean
8
Jang, Soocheong
6
Kim, Wansoo
6
Kim, Eojina
5
Line, Nathaniel D.
5
Mattila, Anna S.
5
Ok, Chihyung
5
Qu, Hailin
5
Ahn, Jiseon
4
Jin, Naehyun Paul
4
Chen, Annie Huiling
3
Ha, Jooyeon
3
Hwang, Jinsoo
3
Kim, Seongseop
3
Peng, Norman
3
Ryu, Kisang
3
Tang, Liang
3
Badu-Baiden, Frank
2
Barman, Panchanan
2
Bonn, Mark Andrew
2
Bowden, Jana
2
Canter, Deborah D.
2
Cho, Meehee
2
Dandis, Ala' Omar
2
Goh, Ben
2
Gong, Taeshik
2
Ham, Sunny
2
Han, Wenjia
2
Hanks, Lydia
2
Hennig-Thurau, Thorsten
2
Huffman, Lynn
2
Im, Jinyoung
2
Jang, Yoon Jung
2
Jung, Hyo Sun
2
Kang, Juhee
2
Kim, Dae-Young
2
Kim, Hyun Jeong
2
Kim, Insin
2
Kim, Kyungmin
2
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International journal of hospitality management
65
Journal of hospitality marketing & management
22
International journal of contemporary hospitality management
19
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
15
Journal of travel and tourism marketing
9
Journal of retailing and consumer services
8
Journal of hospitality and tourism insights
6
The TQM journal : the international review of organizational improvement
5
Asia Pacific journal of marketing and logistics
4
Marketing intelligence & planning
4
The Cornell hospitality quarterly
4
Cogent business & management
3
Cornell hospitality quarterly : CQ
3
Journal of business research : JBR
3
Journal of international food & agribusiness marketing
3
Services marketing quarterly
3
The service industries journal
3
Tourism management : research, policies, practice
3
Discussion paper / Tinbergen Institute
2
Global business and finance review
2
International journal of economics and business research
2
International journal of quality & reliability management
2
Journal of Islamic marketing
2
Journal of business ethics : JOBE
2
Managing service quality : MSQ ; an international journal
2
Service business
2
The journal of applied business research
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Accounting perspectives : a journal of The Canadian Academic Accounting Association
1
Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
1
Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) book series
1
Amfiteatru economic : an economic and business research periodical
1
Asia-Pacific journal of business administration
1
Asian Journal of Management Science and Applications
1
Benchmarking : an international journal ; BIJ
1
Central European business review : CEBR
1
Columbia Business School Research Paper
1
Corporate board : role, duties & composition; accountability, responsability, committment
1
Economic developments in India : quarterly update : analysis, reports, policy documents
1
Enlightening tourism : ET ; a pathmaking journal
1
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ECONIS (ZBW)
289
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1
The impact of customer education on customer participation, functional service quality and trust in restaurant services
Yin, Cheng-yue
;
Yang, Xue
- In:
International journal of services, economics and management
1
(
2007/09
)
3
,
pp. 233-249
Persistent link: https://www.econbiz.de/10003837086
Saved in:
2
The role of the customer-seller relationship in the intention of the customer to complain : a study of Chinese restaurateurs
Cheng, Simone
;
Lam, Terry
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 552-562
Persistent link: https://www.econbiz.de/10003860310
Saved in:
3
The impact of service fairness perceptions on relationship quality
Clark, Melissa N.
;
Adjei, Mavis T.
;
Yancey, Donna N.
- In:
Services marketing quarterly
30
(
2009
)
3
,
pp. 287-302
Persistent link: https://www.econbiz.de/10003865583
Saved in:
4
The effects of relational benefits on customers' perception of favorable inequity, affective commitment, and repurchase intention in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
2
,
pp. 227-244
Persistent link: https://www.econbiz.de/10003852939
Saved in:
5
Customer engagement : a framework for assessing customer-based-brand relationships ; the case of the restaurant industry
Bowden, Jana
- In:
Journal of hospitality marketing & management
18
(
2009
)
6
,
pp. 574-596
Persistent link: https://www.econbiz.de/10003887184
Saved in:
6
Recovery strategies for service failures: the case of restaurants
Silber, Ilan
;
Israeli, Aviad
;
Bustin, Adi
;
Zvi, Ofir Ben
- In:
Journal of hospitality marketing & management
18
(
2009
)
7
,
pp. 730-740
Persistent link: https://www.econbiz.de/10003893337
Saved in:
7
Gutscheinbücher als Werbemittel : eine empirische Analyse zum Couponing
Cansier, Adrienne
- In:
Jahrbuch der Absatz- und Verbrauchsforschung
52
(
2006
)
4
,
pp. 369-379
Persistent link: https://www.econbiz.de/10003425795
Saved in:
8
Updating service operations
Sulek, Joanne S.
;
Hensley, Rhonda L.
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
5
,
pp. 475-489
Persistent link: https://www.econbiz.de/10008662225
Saved in:
9
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
10
Outcomes of relational benefits : restaurant customers' perspective
Han, Heesup
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
26
(
2009
)
8
,
pp. 820-835
Persistent link: https://www.econbiz.de/10003952670
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