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~subject:"Gesundheitsversorgung"
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Gesundheitsversorgung
Messung
22,533
Measurement
22,320
Service quality
21,628
Gesundheitswesen
21,241
Dienstleistungsqualität
20,877
Health care system
18,661
Health care
16,335
Customer satisfaction
15,448
Kundenzufriedenheit
13,864
Krankenhaus
13,293
Hospital
12,057
Theorie
9,393
Theory
9,224
Consumer behaviour
8,716
Konsumentenverhalten
8,527
USA
7,952
United States
7,490
Deutschland
7,397
Relationship marketing
7,227
Beziehungsmarketing
7,182
Germany
6,416
Gesundheitspolitik
5,333
Health policy
4,902
Gesundheitsvorsorge
4,606
Preventive care
4,332
Gesundheit
3,683
Health
3,666
Qualitätsmanagement
3,622
Welt
3,556
World
3,482
Armut
3,476
Quality management
3,465
Gesundheitskosten
3,458
Poverty
3,406
Health care costs
3,394
Schätzung
2,730
Großbritannien
2,647
Estimation
2,641
Patients
2,609
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Free
5,036
Undetermined
4,578
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Article
7,843
Book / Working Paper
7,713
Journal
73
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6,640
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2,066
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1,921
Aufsatz im Buch
1,206
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Collection of articles of several authors
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Sammelwerk
482
Aufsatzsammlung
324
Hochschulschrift
263
Amtsdruckschrift
212
Government document
212
Thesis
169
Case study
149
Fallstudie
149
Konferenzschrift
146
Statistik
85
Conference paper
83
Konferenzbeitrag
83
Conference proceedings
78
Collection of articles written by one author
55
Sammlung
55
Amtliche Publikation
47
Lehrbuch
42
Statistics
42
Research Report
31
Textbook
31
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24
Glossar enthalten
23
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23
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19
Bibliography included
19
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Gutachten
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German
1,256
French
77
Spanish
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Russian
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Polish
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Author
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Siciliani, Luigi
67
Cutler, David M.
39
Chandra, Amitabh
36
Gravelle, Hugh
33
Gruber, Jonathan
31
Straume, Odd Rune
31
Levaggi, Rosella
29
O'Donnell, Owen
29
Das, Jishnu
28
Zweifel, Peter
27
Wille, Eberhard
26
Newhouse, Joseph P.
25
Wagstaff, Adam
25
Wasem, Jürgen
25
Costa-Font, Joan
24
Jones, Andrew M.
22
Skinner, Jonathan
22
Van Doorslaer, Eddy
22
Augurzky, Boris
21
Dranove, David
21
Miguel, Edward
21
Sood, Neeraj
21
Henke, Klaus-Dirk
20
Kuhn, Michael
20
Propper, Carol
20
Wübker, Ansgar
20
Busse, Reinhard
19
McClellan, Mark B.
19
Sutton, Matt
19
Velásquez, Germán
19
Bredenkamp, Caryn
18
Brekke, Kurt R.
18
Fronstin, Paul
18
Gertler, Paul J.
18
Pfannstiel, Mario A.
18
Somanathan, Aparnaa
18
Street, Andrew
18
Ugolini, Cristina
18
Beivers, Andreas
17
Chen, Xi
17
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Institution
All
National Bureau of Economic Research
274
OECD
238
European Observatory on Health Systems and Policies
113
World Bank
64
IGI Global
51
Europäische Kommission / Generaldirektion Beschäftigung, Soziales und Integration / Directorate Social Rights and Inclusion / Unit Disability and Inclusion
27
World Bank Group
24
Springer Fachmedien Wiesbaden
20
United States / Congress / Senate / Special Committee on Aging / Subcommittee on Health of the Elderly
17
United States / Congress / Senate / Special Committee on Aging / Subcommittee on Long-Term Care
17
Weltbank
17
Weltgesundheitsorganisation
13
Europäische Kommission
12
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
12
Taylor and Francis.
12
Verlag Dr. Kovač
10
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
7
Weltwirtschaftsforum
7
Wissenschaftliches Institut der AOK
7
Europäische Kommission / Generaldirektion Gesundheit und Verbraucher
6
Asian Development Bank
5
European Foundation for the Improvement of Living and Working Conditions
5
Hogrefe Verlag
5
Malaysia / Jabatan Perangkaan
5
Nomos Verlagsgesellschaft
5
Organisation for Economic Co-operation and Development
5
Pan-American Health Organization
5
Rheinisch-Westfälisches Institut für Wirtschaftsforschung
5
Barmer Institut für Gesundheitssystemforschung
4
Centre for the Study of African Economies
4
Cornell University / Cornell Food and Nutrition Policy Program
4
Edward Elgar Publishing
4
Fraser Institute
4
International Forum Gastein
4
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
4
W. Kohlhammer GmbH
4
medhochzwei Verlag GmbH
4
American Enterprise Institute for Public Policy Research
3
Association of University Programs in Health Administration
3
Athens Institute for Education and Research
3
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NBER working paper series
271
Journal of health organization and management
211
Working paper / National Bureau of Economic Research, Inc.
202
NBER Working Paper
199
Journal of health economics
191
Health economics
169
Health care management review : HCM review
166
The European journal of health economics : HEPAC ; health economics in prevention and care
151
Health economics review
118
State of Health in the EU
115
Discussion paper series / IZA
112
Health care management science
103
European journal of operational research : EJOR
97
Working paper
73
Health marketing quarterly
72
Management science : journal of the Institute for Operations Research and the Management Sciences
72
Socio-economic planning sciences : the international journal of public sector decision-making
69
Technological forecasting & social change : an international journal
69
SpringerLink / Bücher
67
Health affairs : at the intersection of health, health care, and policy
65
The European journal of health economics
63
World Bank E-Library Archive
63
Policy research working paper : WPS
59
International journal of health care finance and economics
57
Manufacturing & service operations management : M & SOM
55
International journal of production research
53
Journal of business research : JBR
53
IZA Discussion Paper
50
Applied economics
48
CESifo working papers
46
Health care management science : a new journal serving the international health care management community
46
International journal of pharmaceutical and healthcare marketing : IJPHM
45
CHE research paper
44
Inquiry : a journal of health care organization, provision and financing
44
Journal of the Operational Research Society
43
The TQM journal : the international review of organizational improvement
42
Production and operations management : the flagship research journal of the Production and Operations Management Society
40
International journal of health economics and management
38
Omega : the international journal of management science
37
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
37
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ECONIS (ZBW)
15,387
EconStor
203
ArchiDok
19
OLC EcoSci
12
USB Cologne (EcoSocSci)
5
RePEc
2
USB Cologne (business full texts)
1
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1
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
Saved in:
2
Validating service quality (SERVQUAL) in
healthcare
: measuring patient satisfaction using their perceptions in Jordan
Ibrahim, Mohammed Shaker
- In:
Journal of information & knowledge management : JIKM
19
(
2020
)
1
,
pp. 2040021-1-2040021-13
Persistent link: https://www.econbiz.de/10012292689
Saved in:
3
Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris
;
Tsotsolas, Nikos
;
Skordoulis, Michalis
; …
- In:
International journal of productivity and quality …
25
(
2018
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
Saved in:
4
Factors affecting patient satisfaction : an exploratory study for quality management in the
health-care
sector
Kamra, Vishal
;
Sing, Harjot
;
De, Kalyan Kumar
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1013-1027
Persistent link: https://www.econbiz.de/10011687813
Saved in:
5
Using an adapted approach to the Kano model to identify patient needs from various patient roles
Gustavsson, Susanne
;
Gremyr, Ida
;
Sarenmalm, Elisabeth Kenne
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 151-162
Persistent link: https://www.econbiz.de/10011534398
Saved in:
6
Patient satisfaction with
healthcare
services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
Saved in:
7
How service design can improve the patient experience
Rego, Sofia
;
Pereira, Leandro
;
Dias, Álvaro Lopes
; …
- In:
International journal of services, economics and management
13
(
2022
)
4
,
pp. 410-449
Persistent link: https://www.econbiz.de/10013552729
Saved in:
8
Determinants of patient satifaction with
hospital
service quality in the context of Iranian health care market
Noorossana, Rassoul
;
Delshad, Adel Talaei
;
Nayebpour, …
- In:
International journal of operations and quantitative …
27
(
2021
)
3
,
pp. 287-302
Persistent link: https://www.econbiz.de/10013362104
Saved in:
9
Healthcare
performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
10
Patient loyalty to health care organizations : strengthening and weakening (satisfaction and provider switching)
Astuti, Herni J.
;
Nagase, Keisuke
- In:
Journal of medical marketing : device, diagnostic and …
14
(
2014
)
4
,
pp. 191-200
Persistent link: https://www.econbiz.de/10011348627
Saved in:
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