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~subject:"Gesundheitswesen"
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Subject
All
Gesundheitswesen
Messung
22,612
Measurement
22,398
Service quality
21,770
Dienstleistungsqualität
21,019
Health care system
18,824
Health care
16,470
Gesundheitsversorgung
15,763
Customer satisfaction
15,535
Kundenzufriedenheit
13,952
Krankenhaus
13,412
Hospital
12,176
Theorie
9,451
Theory
9,282
Consumer behaviour
8,798
Konsumentenverhalten
8,609
USA
7,959
United States
7,495
Deutschland
7,412
Relationship marketing
7,289
Beziehungsmarketing
7,244
Germany
6,432
Gesundheitspolitik
5,353
Health policy
4,921
Gesundheitsvorsorge
4,620
Preventive care
4,346
Gesundheit
3,726
Health
3,711
Qualitätsmanagement
3,636
Welt
3,576
World
3,502
Armut
3,491
Gesundheitskosten
3,485
Quality management
3,479
Health care costs
3,421
Poverty
3,421
Schätzung
2,736
Großbritannien
2,666
Estimation
2,648
Patients
2,648
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Online availability
All
Free
5,577
Undetermined
5,072
Type of publication
All
Book / Working Paper
12,042
Article
9,058
Journal
301
Other
1
Type of publication (narrower categories)
All
Article in journal
7,180
Aufsatz in Zeitschrift
7,180
Graue Literatur
3,131
Non-commercial literature
3,131
Working Paper
1,906
Aufsatz im Buch
1,806
Book section
1,806
Arbeitspapier
1,782
Collection of articles of several authors
1,069
Sammelwerk
1,069
Aufsatzsammlung
694
Amtsdruckschrift
501
Government document
501
Konferenzschrift
470
Hochschulschrift
455
Thesis
303
Conference proceedings
243
Statistik
167
Lehrbuch
156
Case study
140
Fallstudie
140
Textbook
117
Bibliografie enthalten
91
Bibliography included
91
Statistics
87
Conference paper
82
Konferenzbeitrag
82
Dissertation u.a. Prüfungsschriften
74
Article
62
Advisory report
59
Gutachten
59
Glossar enthalten
57
Glossary included
57
No longer published / No longer aquired
56
Research Report
45
Bibliografie
41
Forschungsbericht
37
Collection of articles written by one author
36
Sammlung
36
Handbook
35
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English
17,136
German
3,318
French
230
Undetermined
226
Spanish
149
Italian
82
Russian
67
Swedish
54
Portuguese
52
Polish
51
Dutch
36
Danish
27
Norwegian
23
Hungarian
13
Finnish
11
Bulgarian
7
Czech
7
Slovenian
7
Arabic
3
Hebrew
3
Japanese
3
Slovak
3
Ukrainian
3
Afrikaans
2
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2
Romanian
2
Serbian
2
Bosnian
1
Croatian
1
Sinhalese
1
Albanian
1
Tamil
1
Thai
1
Turkish
1
Uzbek
1
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Author
All
Cutler, David M.
72
Henke, Klaus-Dirk
59
Propper, Carol
56
Siciliani, Luigi
50
Wagstaff, Adam
50
Oberender, Peter
48
Gaynor, Martin
47
Pfannstiel, Mario A.
47
Schreyögg, Jonas
44
Wille, Eberhard
43
Chandra, Amitabh
40
Busse, Reinhard
38
Newhouse, Joseph P.
36
Street, Andrew
35
Costa-Font, Joan
34
Zerth, Jürgen
32
Chalkley, Martin
30
Smith, Peter C.
30
Kolstad, Jonathan
29
Zweifel, Peter
29
Frodl, Andreas
28
Gruber, Jonathan
28
Rosenbrock, Rolf
28
Finkelstein, Amy
26
Augurzky, Boris
25
Castelli, Adriana
25
Gravelle, Hugh
25
Leimeister, Jan Marco
25
Da-Cruz, Patrick
24
Hilbert, Josef
24
Beske, Fritz
23
Eggleston, Karen
23
Frank, Richard G.
23
Currie, Graeme
22
Pauly, Mark V.
22
Schulenburg, Johann-Matthias von der
22
Wasem, Jürgen
22
Wendt, Claus
22
Chen, Xi
21
Culyer, Anthony J.
21
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Institution
All
OECD
316
National Bureau of Economic Research
223
World Bank
148
European Observatory on Health Systems and Policies
128
Springer Fachmedien Wiesbaden
71
World Bank Group
69
Weltbank
60
IGI Global
59
Weltgesundheitsorganisation
35
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
23
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
23
Deutschland / Statistisches Bundesamt
21
Deutschland <Bundesrepublik> / Statistisches Bundesamt
20
Organisation for Economic Co-operation and Development
18
medhochzwei Verlag GmbH
17
Association of University Programs in Health Administration
15
Institut für Informatik <München, Technische Universität> / Lehrstuhl für Wirtschaftsinformatik
15
Nomos Verlagsgesellschaft
15
W. Kohlhammer GmbH
15
Information Resources Management Association
14
Taylor and Francis.
13
International Association for the Study of Insurance Economics
12
World Trade Organization
12
Springer-Verlag GmbH
10
Edward Elgar Publishing
9
Friedrich-Ebert-Stiftung
9
Gesellschaft für Versicherungswissenschaft und -gestaltung
9
Verlag Dr. Kovač
9
WifOR GmbH
9
Deutschland / Bundesministerium für Gesundheit
8
Deutschland <Bundesrepublik>
8
Europäische Kommission
8
Europäische Kommission / Generaldirektion Wirtschaft und Finanzen
8
Institut für Gesundheits-System-Forschung
8
Internationales Arbeitsamt
8
Robert Bosch Stiftung
8
World Health Organization
8
Deutschland
7
Institut für Arbeit und Technik
7
International Forum Gastein
7
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Published in...
All
Journal of health organization and management
229
NBER working paper series
218
NBER Working Paper
178
Working paper / National Bureau of Economic Research, Inc.
172
Journal of health economics
147
Health economics
145
SpringerLink / Bücher
141
The European journal of health economics : HEPAC ; health economics in prevention and care
128
State of Health in the EU
116
European journal of operational research : EJOR
115
Health care management review : HCM review
111
Health systems in transition
90
Health economics review
87
Health affairs : at the intersection of health, health care, and policy
85
World Bank E-Library Archive
81
Technological forecasting & social change : an international journal
80
Discussion paper series / IZA
78
CHE research paper
72
Working paper
69
Health care management science
63
The European journal of health economics
63
Socio-economic planning sciences : the international journal of public sector decision-making
59
Springer eBook Collection
57
Policy research working paper : WPS
53
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
50
Journal of business research : JBR
49
Public management review
49
IZA Discussion Paper
48
Other Health Study
46
Management science : journal of the Institute for Operations Research and the Management Sciences
45
Applied economics
44
Health marketing quarterly
42
The TQM journal : the international review of organizational improvement
42
Manufacturing & service operations management : M & SOM
41
Schriften zur Gesundheitsökonomie
41
The Milbank quarterly
40
International journal of production research
39
Journal of the Operational Research Society
37
European research studies
35
Omega : the international journal of management science
35
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Source
All
ECONIS (ZBW)
19,848
USB Cologne (EcoSocSci)
1,124
EconStor
265
USB Cologne (business full texts)
91
RePEc
30
ArchiDok
27
OLC EcoSci
11
BASE
5
Other ZBW resources
1
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21,402
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1
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
Saved in:
2
Validating service quality (SERVQUAL) in
healthcare
: measuring patient satisfaction using their perceptions in Jordan
Ibrahim, Mohammed Shaker
- In:
Journal of information & knowledge management : JIKM
19
(
2020
)
1
,
pp. 2040021-1-2040021-13
Persistent link: https://www.econbiz.de/10012292689
Saved in:
3
Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris
;
Tsotsolas, Nikos
;
Skordoulis, Michalis
; …
- In:
International journal of productivity and quality …
25
(
2018
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
Saved in:
4
Factors affecting patient satisfaction : an exploratory study for quality management in the
health-care
sector
Kamra, Vishal
;
Sing, Harjot
;
De, Kalyan Kumar
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1013-1027
Persistent link: https://www.econbiz.de/10011687813
Saved in:
5
Using an adapted approach to the Kano model to identify patient needs from various patient roles
Gustavsson, Susanne
;
Gremyr, Ida
;
Sarenmalm, Elisabeth Kenne
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 151-162
Persistent link: https://www.econbiz.de/10011534398
Saved in:
6
Patient satisfaction with
healthcare
services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
Saved in:
7
How service design can improve the patient experience
Rego, Sofia
;
Pereira, Leandro
;
Dias, Álvaro Lopes
; …
- In:
International journal of services, economics and management
13
(
2022
)
4
,
pp. 410-449
Persistent link: https://www.econbiz.de/10013552729
Saved in:
8
Determinants of patient satifaction with
hospital
service quality in the context of Iranian health care market
Noorossana, Rassoul
;
Delshad, Adel Talaei
;
Nayebpour, …
- In:
International journal of operations and quantitative …
27
(
2021
)
3
,
pp. 287-302
Persistent link: https://www.econbiz.de/10013362104
Saved in:
9
Healthcare
performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
10
Patient loyalty to health care organizations : strengthening and weakening (satisfaction and provider switching)
Astuti, Herni J.
;
Nagase, Keisuke
- In:
Journal of medical marketing : device, diagnostic and …
14
(
2014
)
4
,
pp. 191-200
Persistent link: https://www.econbiz.de/10011348627
Saved in:
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