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~subject:"Health care system"
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Subject
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Health care system
Messung
22,612
Measurement
22,398
Service quality
21,770
Gesundheitswesen
21,402
Dienstleistungsqualität
21,019
Health care
16,470
Gesundheitsversorgung
15,763
Customer satisfaction
15,535
Kundenzufriedenheit
13,952
Krankenhaus
13,412
Hospital
12,176
Theorie
9,451
Theory
9,282
Consumer behaviour
8,798
Konsumentenverhalten
8,609
USA
7,959
United States
7,495
Deutschland
7,412
Relationship marketing
7,289
Beziehungsmarketing
7,244
Germany
6,432
Gesundheitspolitik
5,353
Health policy
4,921
Gesundheitsvorsorge
4,620
Preventive care
4,346
Gesundheit
3,726
Health
3,711
Qualitätsmanagement
3,636
Welt
3,576
World
3,502
Armut
3,491
Gesundheitskosten
3,485
Quality management
3,479
Health care costs
3,421
Poverty
3,421
Schätzung
2,736
Großbritannien
2,666
Estimation
2,648
Patients
2,648
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Free
5,151
Undetermined
4,918
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Book / Working Paper
9,724
Article
8,932
Journal
168
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7,147
Aufsatz in Zeitschrift
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Graue Literatur
2,939
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2,939
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1,806
Book section
1,806
Arbeitspapier
1,716
Working Paper
1,716
Collection of articles of several authors
901
Sammelwerk
901
Aufsatzsammlung
535
Amtsdruckschrift
466
Government document
466
Hochschulschrift
323
Konferenzschrift
295
Thesis
216
Conference proceedings
198
Lehrbuch
138
Case study
131
Fallstudie
131
Textbook
104
Statistik
91
Conference paper
82
Konferenzbeitrag
82
Statistics
69
Bibliografie enthalten
61
Bibliography included
61
Advisory report
56
Gutachten
56
Glossar enthalten
52
Glossary included
52
No longer published / No longer aquired
42
Collection of articles written by one author
31
Mehrbändiges Werk
31
Multi-volume publication
31
Sammlung
31
Handbook
30
Handbuch
30
Bibliografie
29
Forschungsbericht
24
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English
16,039
German
2,058
French
192
Spanish
147
Italian
82
Russian
66
Swedish
52
Portuguese
48
Polish
45
Dutch
33
Danish
27
Norwegian
21
Undetermined
15
Hungarian
13
Finnish
9
Bulgarian
7
Slovenian
7
Czech
5
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3
Hebrew
3
Japanese
3
Ukrainian
3
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Croatian
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Author
All
Cutler, David M.
67
Propper, Carol
56
Siciliani, Luigi
50
Gaynor, Martin
47
Wagstaff, Adam
47
Chandra, Amitabh
40
Henke, Klaus-Dirk
38
Costa-Font, Joan
34
Pfannstiel, Mario A.
34
Street, Andrew
33
Newhouse, Joseph P.
32
Busse, Reinhard
30
Chalkley, Martin
30
Kolstad, Jonathan
29
Oberender, Peter
28
Smith, Peter C.
28
Gruber, Jonathan
27
Schreyögg, Jonas
26
Castelli, Adriana
25
Gravelle, Hugh
25
Finkelstein, Amy
24
Frank, Richard G.
23
Frodl, Andreas
23
Eggleston, Karen
22
Wille, Eberhard
22
Zweifel, Peter
22
Chen, Xi
21
Currie, Graeme
21
Das Gupta, Monica
21
Simon, Kosali Ilayperuma
21
Zerth, Jürgen
21
Hilbert, Josef
20
Pauly, Mark V.
20
Barros, Pedro Pita
19
McGuire, Thomas G.
19
Sacarny, Adam
19
Schulenburg, Johann-Matthias von der
19
Da-Cruz, Patrick
18
Claxton, Karl
17
Fronstin, Paul
17
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Institution
All
OECD
279
National Bureau of Economic Research
220
World Bank
148
European Observatory on Health Systems and Policies
125
World Bank Group
69
IGI Global
58
Springer Fachmedien Wiesbaden
57
Weltbank
48
Weltgesundheitsorganisation
31
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
20
Information Resources Management Association
14
medhochzwei Verlag GmbH
14
Association of University Programs in Health Administration
13
Taylor and Francis.
13
World Trade Organization
12
Organisation for Economic Co-operation and Development
11
Nomos Verlagsgesellschaft
10
W. Kohlhammer GmbH
10
WifOR GmbH
9
Springer-Verlag GmbH
8
Edward Elgar Publishing
7
Europäische Kommission
7
Friedrich-Ebert-Stiftung
7
International Forum Gastein
7
Internationales Arbeitsamt
7
National Health Service
7
Pan-American Health Organization
7
Stiftung Wissenschaft und Politik
7
World Health Organization
7
Bertelsmann Stiftung
6
Ekonomiska forskningsinstitutet <Stockholm>
6
Hogrefe Verlag
6
Nordic Council of Ministers
6
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
6
UNCTAD
6
USA / Bureau of the Census
6
Verlag Dr. Kovač
6
Weltbankgruppe
6
Asian Development Bank
5
Canadian Institute for Health Information
5
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Published in...
All
Journal of health organization and management
229
NBER working paper series
218
NBER Working Paper
178
Working paper / National Bureau of Economic Research, Inc.
172
Journal of health economics
147
Health economics
145
The European journal of health economics : HEPAC ; health economics in prevention and care
128
State of Health in the EU
116
European journal of operational research : EJOR
114
SpringerLink / Bücher
114
Health care management review : HCM review
111
Health systems in transition
90
Health economics review
87
Health affairs : at the intersection of health, health care, and policy
85
World Bank E-Library Archive
81
Technological forecasting & social change : an international journal
80
Discussion paper series / IZA
78
CHE research paper
72
Working paper
69
Health care management science
63
The European journal of health economics
63
Socio-economic planning sciences : the international journal of public sector decision-making
59
Policy research working paper : WPS
51
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
50
Journal of business research : JBR
49
Public management review
49
IZA Discussion Paper
48
Other Health Study
46
Management science : journal of the Institute for Operations Research and the Management Sciences
45
Applied economics
44
Springer eBook Collection
43
Health marketing quarterly
42
The TQM journal : the international review of organizational improvement
42
Manufacturing & service operations management : M & SOM
41
The Milbank quarterly
40
International journal of production research
39
Journal of the Operational Research Society
37
European research studies
35
Omega : the international journal of management science
35
Health care management science : a new journal serving the international health care management community
34
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Source
All
ECONIS (ZBW)
18,804
RePEc
15
EconStor
3
BASE
1
Other ZBW resources
1
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1
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1
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
Saved in:
2
Validating service quality (SERVQUAL) in
healthcare
: measuring patient satisfaction using their perceptions in Jordan
Ibrahim, Mohammed Shaker
- In:
Journal of information & knowledge management : JIKM
19
(
2020
)
1
,
pp. 2040021-1-2040021-13
Persistent link: https://www.econbiz.de/10012292689
Saved in:
3
Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris
;
Tsotsolas, Nikos
;
Skordoulis, Michalis
; …
- In:
International journal of productivity and quality …
25
(
2018
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
Saved in:
4
Factors affecting patient satisfaction : an exploratory study for quality management in the
health-care
sector
Kamra, Vishal
;
Sing, Harjot
;
De, Kalyan Kumar
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1013-1027
Persistent link: https://www.econbiz.de/10011687813
Saved in:
5
Using an adapted approach to the Kano model to identify patient needs from various patient roles
Gustavsson, Susanne
;
Gremyr, Ida
;
Sarenmalm, Elisabeth Kenne
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 151-162
Persistent link: https://www.econbiz.de/10011534398
Saved in:
6
Patient satisfaction with
healthcare
services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
Saved in:
7
How service design can improve the patient experience
Rego, Sofia
;
Pereira, Leandro
;
Dias, Álvaro Lopes
; …
- In:
International journal of services, economics and management
13
(
2022
)
4
,
pp. 410-449
Persistent link: https://www.econbiz.de/10013552729
Saved in:
8
Determinants of patient satifaction with
hospital
service quality in the context of Iranian health care market
Noorossana, Rassoul
;
Delshad, Adel Talaei
;
Nayebpour, …
- In:
International journal of operations and quantitative …
27
(
2021
)
3
,
pp. 287-302
Persistent link: https://www.econbiz.de/10013362104
Saved in:
9
Healthcare
performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
10
Patient loyalty to health care organizations : strengthening and weakening (satisfaction and provider switching)
Astuti, Herni J.
;
Nagase, Keisuke
- In:
Journal of medical marketing : device, diagnostic and …
14
(
2014
)
4
,
pp. 191-200
Persistent link: https://www.econbiz.de/10011348627
Saved in:
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