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~subject:"Hotellerie"
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Hotellerie
Consumer behaviour
17
Konsumentenverhalten
17
Beziehungsmarketing
13
Relationship marketing
13
Hotel industry
12
Customer satisfaction
8
Gastronomie
8
Kundenzufriedenheit
8
Restaurant industry
8
USA
7
United States
7
Service quality
6
Dienstleistungsqualität
5
Kundenbindungsprogramm
5
Loyalty program
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Preismanagement
5
Pricing strategy
5
Gambling
4
Glücksspiel
4
Revenue management
4
Revenue-Management
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Customer participation
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Hotel
3
Restaurants
3
loyalty
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Activity based costs
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Activity-based costing
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Amenity
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Brand loyalty
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Brand management
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Bundle pricing
2
Catering industry
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Charges
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Communication
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Conjoint analysis
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Consumer behavior
2
Consumer research
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Consumer satisfaction
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Raab, Carola
10
Berezan, Orie
4
Tanford, Sarah
4
Kim, Yen-soon
3
Belarmino, Amanda
2
Binesh, Fatemeh
2
Krishen, Anjala S.
2
Love, Curtis
2
Repetti, Toni
2
Bai, Billy
1
Gregory, Amy
1
Han, Wenjia
1
Kim, Yen-Soon
1
Lentz, Melissa
1
Rest, Jean-Pierre van der
1
Roe, Susan
1
Roe, Susan J.
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Shum, Cass
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Yoo, Michelle
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International journal of contemporary hospitality management
2
International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Journal of revenue and pricing management
2
Journal of travel and tourism marketing
2
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ECONIS (ZBW)
12
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1
Consumer perceptions of resort fees and their impact on hotel selection
Roe, Susan J.
;
Repetti, Toni
- In:
Journal of hospitality marketing & management
23
(
2014
)
5/6
,
pp. 564-578
Persistent link: https://www.econbiz.de/10010402061
Saved in:
2
Pricing strategies for resort fees : consumer preferences favor simplicity
Repetti, Toni
;
Roe, Susan
;
Gregory, Amy
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 790-809
Persistent link: https://www.econbiz.de/10011405112
Saved in:
3
Determinants of customer loyalty and purchasing behavior for full-service and limited-service hotels
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 319-328
Persistent link: https://www.econbiz.de/10009503322
Saved in:
4
Evaluating loyalty constructs among hotel reward program members using eWOM
Berezan, Orie
;
Raab, Carola
;
Tanford, Sarah
;
Kim, Yen-Soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 198-224
Persistent link: https://www.econbiz.de/10011282979
Saved in:
5
Sustainable hotel practices and nationality : the impact on guest satisfaction and guest intention to return
Berezan, Orie
;
Raab, Carola
;
Yoo, Michelle
;
Love, Curtis
- In:
International journal of hospitality management
34
(
2013
),
pp. 227-233
Persistent link: https://www.econbiz.de/10009766696
Saved in:
6
A model of hotel defection at the purchasing stage
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 805-831
Persistent link: https://www.econbiz.de/10010241569
Saved in:
7
The influence of reward program membership and commitment on hotel loyalty
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
3
,
pp. 279-307
Persistent link: https://www.econbiz.de/10009272016
Saved in:
8
Loyalty runs deeper than thread count : an exploratory study of gay guest preferences and hotelier perceptions
Berezan, Orie
;
Raab, Carola
;
Krishen, Anjala S.
;
Love, …
- In:
Journal of travel and tourism marketing
32
(
2015
)
7/8
,
pp. 1034-1050
Persistent link: https://www.econbiz.de/10011409863
Saved in:
9
Uncovering the relationship between revenue management and hotel loyalty programs
Lentz, Melissa
;
Berezan, Orie
;
Raab, Carola
- In:
Journal of revenue and pricing management
21
(
2022
)
3
,
pp. 306-320
Persistent link: https://www.econbiz.de/10013258162
Saved in:
10
A meta-analysis of hotel revenue management
Binesh, Fatemeh
;
Belarmino, Amanda
;
Raab, Carola
- In:
Journal of revenue and pricing management
20
(
2021
)
5
,
pp. 546-558
Persistent link: https://www.econbiz.de/10012667125
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