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Conceptualizing e-government service quality under credence based settings : a case of e-counseling in India
Amritesh; Misra, Subhas C.; Chatterjee, Jayanta - In: International journal of quality & reliability management 31 (2014) 7, pp. 764-787
Persistent link: https://www.econbiz.de/10010392885
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Electronic governance service quality : a study in the state of Odisha
Patra, Prasant Kumar; Ray, Arun Kumar; Padhy, Ramakrushna; … - In: International journal of services technology and management 21 (2015) 4/5/6, pp. 238-251
Persistent link: https://www.econbiz.de/10011547675
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Citizen centric assessment framework for e-governance services quality
Singh, Vinay; Singh, Garima - In: International journal of business information systems : … 27 (2018) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10011849238
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Service quality parameters for mobile government services in India
Chanana, Lovneesh; Agrawal, Rajat; Punia, Devendra Kumar - In: Global business review 17 (2016) 1, pp. 136-146
Persistent link: https://www.econbiz.de/10011558006
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Understanding citizen's continuance intention to use e-government services : the case of the Indian railway e-ticket booking site
Puthur, Jose K.; George, A. P.; Mahadevan, Lakshman - In: International journal of business information systems : … 34 (2020) 2, pp. 183-203
Persistent link: https://www.econbiz.de/10012253400
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Task attributes and process integration in business process offshoring : a perspective of service providers from India and China
Luo, Yadong; Wang, Stephanie Lu; Zheng, Qinqin; … - In: Journal of international business studies : JIBS ; an … 43 (2012) 5, pp. 498-524
Persistent link: https://www.econbiz.de/10009570556
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Examining the success of the online public grievance redressal systems : an extension of the IS success model
Rana, Nripendra P.; Dwivedi, Yogesh Kumar; Williams, … - In: Information systems management 32 (2015) 1, pp. 39-59
Persistent link: https://www.econbiz.de/10011307913
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Management and financing of e-Government projects in India : does financing strategy add value?
Ojha, Shashank; Pandey, I. M. - In: IIMB management review 29 (2017) 2, pp. 90-108
Persistent link: https://www.econbiz.de/10011859871
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Factors influencing indirect adoption of e-Government services : a qualitative study
Kumar, Rajiv; Mukherjee, Arindam; Sachan, Amit - In: Information systems and e-business management : ISeB 21 (2023) 3, pp. 471-504
Persistent link: https://www.econbiz.de/10014420608
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Drivers and barriers to e-government adoption in Indian cities
Samuel, Mercy; Doctor, Gayatri; Christian, Perez; … - In: Journal of urban management 9 (2020) 4, pp. 408-417
This paper aims to understand the awareness and adoption levels of e-government services and identify the drivers and barriers to adoption of e-government services in a developing country. A technology adoption model is synthesized based on study of existent literature, and further empirically...
Persistent link: https://www.econbiz.de/10012418737