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What is so difficult about self-scanning? : a comparative study of three self-service technologies for retailing

Kilian, Thomas; Liesenfeld, Marc - In: European retail research 27 (2013) 1, pp. 79-94

Persistent link: https://www.econbiz.de/10010348463

An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context

Islam, Hafizul; Jebarajakirthy, Charles; Shankar, Amit - In: Journal of strategic marketing 29 (2021) 2, pp. 117-140

Persistent link: https://www.econbiz.de/10012484043

Factors affecting customer's tendency to online shopping

Yadollahzade Tabari, Naser Ali; Abroud, Elham - In: International journal of economic perspectives : IJEP 11 (2017) 3, pp. 549-556

Persistent link: https://www.econbiz.de/10012209363

Why do customers use self-service information technologies in retail?

Kallweit, Katrin; Spreer, Philipp; Toporowski, Waldemar - In: Journal of retailing and consumer services 21 (2014) 3, pp. 268-276

Persistent link: https://www.econbiz.de/10010348759

Determinants of customer continuance intention of online shopping

Al-maghrabi, Talal; Dennis, Charles; Halliday, Sue Vaux; … - In: The international journal of business science & applied … 6 (2011) 1, pp. 41-66

The purpose of this study is to clarify theory and identify factors that could explain the level of continuance intention of e-shopping. A revised technology acceptance model integrates expectation confirmation theory and investigates effects of age differences. An online survey of internet...

Persistent link: https://www.econbiz.de/10011894315