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Effects of service innovation in cultural parks on customer satisfaction
Lin, Shang-Ping; Wang, Chuan-Chung; Huang, Pi-Yun - In: Acta oeconomica : periodical of the Hungarian Academy … 64 (2014), pp. 151-164
Persistent link: https://www.econbiz.de/10010474461
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Development of the innovative food industry in the conditions of ensuring food security
Raxmatovich, Berdiev Saamariddin - In: The Indian journal of economics 97 (2017) 387, pp. 679-686
Persistent link: https://www.econbiz.de/10011991597
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Innovations for potential entrepreneurs in service quality and customer loyalty in the hospitality industry
Satti, Zoya Wajid; Babar, Samreen Fahim; Parveen, Shagufta - In: Asia Pacific journal of innovation and entrepreneurship … 14 (2020) 3, pp. 317-328
Persistent link: https://www.econbiz.de/10012549151
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"Deal with it" : how coping with e-service innovation affects the customer experience
Ciuchita, Robert; Mahr, Dominik; Odekerken-Schröder, Gaby - In: Journal of business research : JBR 103 (2019), pp. 130-141
Persistent link: https://www.econbiz.de/10012104123
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A multilevel analysis of customer engagement, its antecedents, and the effects on service innovation
Chen, Ja-Shen; Weng, Hua-Hung Robin; Huang, Chio-Lun - In: Total quality management & business excellence : an … 29 (2018) 4, pp. 410-428
Persistent link: https://www.econbiz.de/10011854070
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Development of loyalty through innovation perceived in services
Guimaraes Junior, Djalma Silva; Melo, Fagner José … - In: International journal of services and operations … 43 (2022) 4, pp. 460-484
Persistent link: https://www.econbiz.de/10014226777
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Effect of innovation practices of banks on customer loyalty : an SEM-ANN approach
Tiwari, Pankaj - In: Benchmarking : an international journal 30 (2023) 10, pp. 4536-4568
Persistent link: https://www.econbiz.de/10014502549
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Innovation in logistics outsourcing relationship : in the search of customer satisfaction
Cichosz, Marzenna; Goldsby, Thomas J.; Knemeyer, A. Michael - In: LogForum : elektroniczne czasopismo naukowe z dziedziny … 13 (2017) 2, pp. 209-219
Persistent link: https://www.econbiz.de/10011845961
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DFSS in marketing : designing an innovative value co-creation campaign
Potra, Sabina; Pugna, Adrian - In: International journal of six sigma and competitive … 9 (2015) 1, pp. 21-36
Persistent link: https://www.econbiz.de/10011524923
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Customer perceptions of innovativeness : an accelerator for value co-creation
Kim, Eojina; Tang, Liang; Bosselman, Robert - In: Journal of hospitality & tourism research : JHTR ; the … 43 (2019) 6, pp. 807-838
Persistent link: https://www.econbiz.de/10012053373