Narrow search
Showing 1 - 10 of 4,320
Cover Image
Mediating mechanisms in the relationship between supervisor incivility and employee service delivery in the hospitality industry
Im, Angie Yeonsook; Cho, Seonghee - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 642-662
Persistent link: https://www.econbiz.de/10013164488
Cover Image
Antecedents and effects of employees' feelings of joy on employees' innovative behaviour
Slåtten, Terje - In: International journal of quality and service sciences 3 (2011) 1, pp. 93-109
Persistent link: https://www.econbiz.de/10009012258
Cover Image
The relationships among work-family conflict, turnover intention and organizational citizenship behavior in the hospitality industry of Taiwan
Wang, I-An; Lee, Bi-Wen; Wu, Shou-Tsung - In: International journal of manpower 38 (2017) 8, pp. 1130-1142
Persistent link: https://www.econbiz.de/10011809225
Cover Image
The effects of job satisfaction and ethical climate on service quality in elderly care : the case of Taiwan
Chao, Chih-Yang; Ku, Pei-Yu; Wang, Yi-Ting; Lin, Yen-Hui - In: Total quality management & business excellence : an … 27 (2016) 3/4, pp. 339-352
Persistent link: https://www.econbiz.de/10011558677
Cover Image
Individual and psychological factors influencing hotel employee's work engagement : the contingent role of self-efficacy
Al Halbusi, Hussam; Al-Sulaiti, Khalid; AlAbri, Salem; … - In: Cogent business & management 10 (2023) 3, pp. 1-24
This study intended to examine the relationships between empowerment leadership, psychological empowerment, and affective commitment on work engagement. Importantly, this study aimed to examine the moderating role of self-efficacy on the relationship between psychological empowerment and...
Persistent link: https://www.econbiz.de/10014506361
Cover Image
Locus of control as a moderator of the effects of COVID-19 perceptions on job insecurity, psychosocial, organisational, and job outcomes for MENA region hospitality employees
Mahmoud, Ali B.; Reisel, William D.; Fuxman, Leonora; … - In: European management review : EMR 19 (2022) 2, pp. 313-332
Persistent link: https://www.econbiz.de/10013328212
Cover Image
Uncovering the factors influencing employees intention to quit in hospitality industry
Santhanam, Nivethitha; Anand, Vaijayanthee; Sekar, … - In: International journal of enterprise network management … 15 (2024) 3, pp. 330-348
Persistent link: https://www.econbiz.de/10015060734
Cover Image
Workplace mindfulness and customer satisfaction : an investigation in hospitality industry based on Booking.com overall ratings
Erdurmazlı, Eser; Erdem, Haluk; Türen, Ufuk; Gökmen, … - In: International journal of electronic marketing and … 13 (2022) 3, pp. 300-318
Persistent link: https://www.econbiz.de/10014309740
Cover Image
Exploring the nexus : work-life quality, employee satisfaction, and performance in the hospitality sector
Nair, Girish Karunakaran - In: Journal of business and economic analysis : (JBEA) 6 (2023) 2, pp. 227-251
The purpose of this research is to plug the research gap in the literature that lies in the association of quality of work life (QWL) and employee performance (EMP) in general, and hospitality industry. So, the research tries to develop and test a theoretical model to address the direct and...
Persistent link: https://www.econbiz.de/10015049811
Cover Image
An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry
Nadiri, Halil; Tanova, Cem - In: International journal of hospitality management 29 (2010) 1, pp. 33-41
Persistent link: https://www.econbiz.de/10003964035