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~subject:"KMU"
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KMU
Innovationsmanagement
34,260
Innovation management
34,246
Service quality
21,753
Dienstleistungsqualität
20,836
Innovation
20,259
Customer satisfaction
15,530
Qualitätsmanagement
14,574
Quality management
14,528
Kundenzufriedenheit
13,875
Consumer behaviour
7,805
Relationship marketing
7,694
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7,632
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7,605
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5,618
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4,722
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4,660
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3,880
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3,772
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3,728
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3,626
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3,609
Firm performance
3,572
SME
3,281
Technischer Fortschritt
3,194
Technological change
3,138
Wissensmanagement
2,939
Knowledge management
2,922
Wirtschaftsprüfung
2,670
Financial audit
2,668
Strategisches Management
2,555
Wissenstransfer
2,439
Knowledge transfer
2,438
Strategic management
2,421
Product quality
2,383
Produktqualität
2,362
Krankenhaus
2,356
Hospital
2,335
Industrie
2,305
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Thomä, Jörg
18
Mazzarol, Tim
16
Rahman, Hakikur
16
McAdam, Rodney
14
Ramos, Isabel
14
Saunila, Minna
13
Rammer, Christian
12
Garcia Pérez de Lema, Domingo
11
Reboud, Sophie
11
Bouncken, Ricarda B.
10
Vrontis, Demetris
10
Zimmermann, Volker
10
Braun, Andreas
9
Sharma, Nomita
9
Sodhi, Harsimran Singh
9
Svensson, Göran
9
Van Haverbeke, Wim
9
Antony, Jiju
8
Kraus, Sascha
8
Singh, Bikram Jit
8
Spielkamp, Alfred
8
Basu, Rana
7
Bhola, Prabha
7
Haase, Heiko
7
Hervás-Oliver, José-Luis
7
Martínez-Román, Juan A.
7
Norek, Tomasz
7
Sachdeva, Anish
7
Spithoven, André
7
Adelhelm, Silvia
6
Alegre Martín, Joaquín
6
Bizer, Kilian
6
Blessin, Bernd
6
De Massis, Alfredo
6
Del Giudice, Manlio
6
Forsman, Helena
6
Gupta, Himanshu
6
Kumar, Maneesh
6
Madrid-Guijarro, Antonia
6
Ndubisi, Nelson Oly
6
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IGI Global
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OECD
6
Springer Fachmedien Wiesbaden
6
Thüringen / Landesregierung
5
Books on Demand GmbH <Norderstedt>
3
Edward Elgar Publishing
3
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
3
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
3
Springer-Verlag GmbH
3
Bundesvereinigung der Deutschen Arbeitgeberverbände
2
Institut der Wirtschaftsprüfer in Deutschland / Arbeitskreis Arbeitshilfen zur Qualitätssicherung
2
Institut für Angewandte Innovationsforschung e.V. an der Ruhr-Universität Bochum
2
Institut für Technik der Betriebsführung im Handwerk
2
International Management Conference <7, 2000, Kampala; Entebbe>
2
Makerere University / Business School
2
REFSQ <16, 2010, Essen>
2
Springer International Publishing
2
Universität Duisburg-Essen / Institut für Informatik und Wirtschaftsinformatik
2
Zentrum für Europäische Wirtschaftsforschung
2
Arbeitsgemeinschaft Industrieller Forschungsvereinigungen Otto von Guericke
1
Baltic Sea Academy
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Bayern / Bayerisches Staatsministerium für Wirtschaft und Medien, Energie und Technologie
1
Bayern / Staatsministerium für Wirtschaft, Verkehr und Technologie
1
Betriebswirtschaftliche Tage <17, 2007, Schwerin>
1
Bundesinstitut für Berufsbildung
1
Centre for Business Research <Cambridge>
1
Deutsch-Französische Unternehmertage <1, 1996, Rudolstadt>
1
Deutsch-Französische Unternehmertage <2, 1997, Straßburg>
1
Deutsch-Niederländisch-Österreichischer Unternehmerinnentag Neue Märkte und Qualitätsoffensive <1996, Gotha>
1
Deutsche Ausgleichsbank
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe Integration Unternehmerischer Funktionen in ein Allgemeines Managementsystem
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe Integrierte Managementsysteme
1
Deutschland / Bundesministerium für Bildung und Forschung
1
Deutschland / Bundesministerium für Wirtschaft und Energie
1
Dr. Rainer Hampp <Firma>
1
Egyptian Organization for Standardization & Quality
1
Engineering Export Council of Egypt
1
European Centre for the Development of Vocational Training
1
European Foundation for the Improvement of Living and Working Conditions
1
Expertenforum Mittelstand <8, 2009, München>
1
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Published in...
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International journal of innovation management
73
Journal of business research : JBR
60
Journal of open innovation : technology, market, and complexity
52
Technological forecasting & social change : an international journal
49
International journal of productivity and quality management : IJPQM
39
Technology analysis & strategic management
37
Technovation : the international journal of technological innovation, entrepreneurship and technology management
33
International journal of technology management : IJTM
29
Cogent business & management
24
International small business journal : researching entrepreneurship
24
Journal of small business and enterprise development
24
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
24
Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
23
Small business economics : an entrepreneurship journal
23
IEEE transactions on engineering management : EM
21
International journal of quality & reliability management
21
SpringerLink / Bücher
21
The TQM journal : the international review of organizational improvement
20
Industrial marketing management : the international journal for industrial and high-tech firms
19
International journal of entrepreneurship and innovation management
19
Total quality management & business excellence
19
R & D management
18
Small business economics : an international journal
17
International entrepreneurship and management journal
16
International journal of business innovation and research
16
International journal of six sigma and competitive advantage : IJSSCA
15
Journal of engineering and technology management : JET-M
15
The journal of business & industrial marketing
15
ifh working paper
15
Creativity and innovation management
14
European journal of innovation management
14
European research studies
14
International journal of innovation and technology management
14
International journal of entrepreneurship and small business
13
International journal of production economics
13
Administrative Sciences : open access journal
12
European journal of innovation management : EJIM
12
International journal of innovation management : IJIM
12
Journal of innovation & knowledge : JIK
12
Journal of innovation and entrepreneurship : JIE
12
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ECONIS (ZBW)
3,278
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1
The effect of product knowledge and service quality on customer satisfaction
Al Idrus, Salim
;
Abdussakir, Abdussakir
;
Djakfar, Muhammad
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 927-938
Persistent link: https://www.econbiz.de/10012692590
Saved in:
2
Service quality in manufacturing supply chains : a bi-directional perspective from Indian SMEs
Gandhi, Surjit Kumar
;
Sachdeva, Anish
;
Gupta, Ajay
- In:
International journal of logistics systems and …
35
(
2020
)
2
,
pp. 149-203
Persistent link: https://www.econbiz.de/10012177776
Saved in:
3
Service quality in a landlord-small business relationship in shopping centres
Harmse, Cornelia
- In:
Problems and perspectives in management : PPM ; …
12
(
2014
)
4
,
pp. 67-77
Persistent link: https://www.econbiz.de/10010511545
Saved in:
4
Are TQM practices supporting customer satisfaction and service quality?
Ooi, Keng-boon
;
Lin, Binshan
;
Tan, Boon-in
;
Chong, …
- In:
The journal of services marketing
25
(
2011
)
6
,
pp. 410-419
Persistent link: https://www.econbiz.de/10009390054
Saved in:
5
The adoption of quality management practices and their impact on business performance in small service companies : the case of Spanish travel agencies
Alonso-Almeida, María Mar del
;
Bagur-Femenías, Llorenç
; …
- In:
Service business
9
(
2015
)
1
,
pp. 57-75
Persistent link: https://www.econbiz.de/10011296096
Saved in:
6
Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe
;
Fragnière, Emmanuel
; …
- In:
International journal of economics and accounting : IJEA
5
(
2014
)
2
,
pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
Saved in:
7
Impact of internal marketing on the customer perceptions in SMEs
Demir, Ahmet
- In:
International journal of services and operations …
42
(
2022
)
3
,
pp. 379-396
Persistent link: https://www.econbiz.de/10013367345
Saved in:
8
Developing and validating critical success factors of TQM implementation in MSMEs of Punjab in India
Manhas, Vishal Kumar
;
Gupta, Parmarth
;
Gupta, Himanshu
- In:
International journal of Indian culture and business …
11
(
2015
)
4
,
pp. 405-421
Persistent link: https://www.econbiz.de/10011588615
Saved in:
9
Quality and performance in small accounting firms
Kolvereid, Lars
;
Åmo, Bjørn Willy
- In:
International journal of productivity and quality …
32
(
2021
)
1
,
pp. 129-145
Persistent link: https://www.econbiz.de/10012516418
Saved in:
10
Do socio-economic contextual factors influence SMEs' service quality? : a cross-sector and cross-city SERVPERF analysis
Lima, Pedro Nascimento de
;
Dresch, Aline
;
Lacerda, …
- In:
International journal of business performance management
20
(
2019
)
3
,
pp. 195-211
Persistent link: https://www.econbiz.de/10012140431
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