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Konsumentenverhalten
Supply chain
36,905
Lieferkette
36,234
Relationship marketing
26,443
Beziehungsmarketing
25,768
Prozessmanagement
12,661
Theorie
11,726
Theory
11,697
Business process management
10,941
Consumer behaviour
9,672
Lieferantenmanagement
7,615
Supplier relationship management
7,607
Informationsmanagement
6,333
Customer satisfaction
5,701
Kundenzufriedenheit
5,628
Logistics
5,296
Logistik
5,262
Software
5,190
Deutschland
5,064
Information management
5,025
Germany
4,895
Service quality
4,392
Dienstleistungsqualität
4,372
Supply chain management
4,015
USA
3,895
United States
3,825
Produktionssteuerung
3,684
Production control
3,543
Risikomanagement
3,280
Risk management
3,269
Supply Chain Management
3,192
Qualitätsmanagement
3,159
Electronic Commerce
3,112
Quality management
3,022
E-commerce
2,929
Betriebliches Informationssystem
2,898
Unternehmensnetzwerk
2,896
Business network
2,888
Lagerhaltungsmodell
2,842
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2,839
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1,593
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Case study
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Fallstudie
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Konferenzschrift
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Han, Heesup
41
Hollebeek, Linda D.
34
Mattila, Anna S.
29
Verhoef, Peter C.
27
Kumar, V.
24
Loureiro, Sandra Maria Correia
24
Huber, Frank
20
Rather, Raouf Ahmad
20
Klaus, Philipp
19
Prentice, Catherine
19
Bang, Nguyen
18
Ahn, Jiseon
17
Usman, Osly
17
Grewal, Dhruv
16
Khan, Imran
16
So, Kevin Kam Fung
16
Wong, IpKin Anthony
16
Gil Saura, Irene
15
Gustafsson, Anders
15
Herrmann, Andreas
15
Lemon, Katherine N.
15
Mittal, Vikas
15
Schramm-Klein, Hanna
15
Swoboda, Bernhard
15
Wangenheim, Florian von
15
Balaji, M. S.
14
Blut, Markus
14
Foscht, Thomas
14
Hyun, Sunghyup Sean
14
Japutra, Arnold
14
Quach, Sara
14
Sesé, F. Javier
14
Sreejesh, S.
14
Aksoy, Lerzan
13
Bilgihan, Anil
13
Das, Gopal
13
Evanschitzky, Heiner
13
Fetscherin, Marc
13
McDonald, Heath
13
Rahman, Zillur
13
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American Marketing Association
8
Springer Fachmedien Wiesbaden
7
IGI Global
4
National Bureau of Economic Research
3
Völkerbund / Sub-Committee of Experts for the Unification of Customs Tariff Nomenclature
3
Haufe-Lexware GmbH & Co. KG
2
Springer-Verlag GmbH
2
AMA Summer Academic Conference <2021, Online>
1
AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
AMA Winter Academic Conference <2020, San Diego, Calif.>
1
AMA Winter Academic Conference <2024, Online>
1
AMA Winter Academic Conference <2024, Saint Pete Beach, Fla.>
1
Bertelsmann Stiftung
1
Books on Demand GmbH <Norderstedt>
1
Christian-Albrechts-Universität zu Kiel
1
Customs Co-operation Council
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
Eric Cuvillier <Firma>
1
European Association of Agricultural Economists
1
European Marketing Academy
1
Fraunhofer-Informationszentrum Raum und Bau
1
Friedrich-Schiller-Universität Jena
1
Gesellschaft für Ökologische Kommunikation mbH
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
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Graduate School of Business Administration
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INSEAD
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Institut für Markt- und Distributionsforschung <Köln>
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Intergovernmental Maritime Consultative Organization
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International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
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Logos Verlag Berlin
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MultiPart Garantie AG
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MultiPart Garantie AG <Ringsheim>
1
NetLibrary, Inc
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Society for Consumer Psychology.
1
Summer Educators' Conference <2013, Boston, Mass.>
1
Summer Educators' Conference <2014, San Francisco, Calif.>
1
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Journal of retailing and consumer services
474
Journal of business research : JBR
363
International journal of hospitality management
179
The journal of services marketing
117
The journal of product & brand management
97
Journal of the Academy of Marketing Science
83
The journal of brand management : an international journal
83
Psychology & marketing
78
Cogent business & management
77
Journal of hospitality marketing & management
73
Asia Pacific journal of marketing and logistics
70
Journal of retailing
70
Journal of strategic marketing
70
International journal of contemporary hospitality management
69
Journal of travel and tourism marketing
69
The service industries journal
64
Industrial marketing management : the international journal for industrial and high-tech firms
62
Journal of service management
59
The international review of retail, distribution and consumer research
59
Marketing intelligence & planning
58
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
55
Tourism management : research, policies, practice
53
Journal of marketing
52
European journal of marketing : EJM
51
Services marketing quarterly
51
International journal of retail & distribution management
50
Journal of service research : JSR
49
International journal of electronic marketing and retailing : IJEMR
48
International journal of internet marketing and advertising : IJIMA
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
47
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
44
International journal of retail and distribution management
42
The international journal of bank marketing : IJBM
42
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
40
Service business
40
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
39
SpringerLink / Bücher
39
International journal of electronic customer relationship management : IJECRM
37
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
36
International journal of consumer studies
36
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ECONIS (ZBW)
9,607
EconStor
5
OLC EcoSci
5
USB Cologne (EcoSocSci)
1
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1
Analyzing the efficient execution of in-store logistics processes in grocery retailing : the case of dairy products
Reiner, Gerald
;
Teller, Christoph
;
Kotzab, Herbert
- In:
Production and operations management : an international …
22
(
2013
)
4
,
pp. 924-939
Persistent link: https://www.econbiz.de/10009791616
Saved in:
2
Multi-Channel Management im CRM
Schögel, Marcus
;
Binder, Jochen
;
Schmidt, Inga
;
Sauer, …
- In:
Grundlagen des CRM : Strategie, Geschäftsprozesse und …
,
(pp. 559-597)
.
2011
Persistent link: https://www.econbiz.de/10008858196
Saved in:
3
Rückgewinnungsmanagement
Schöler, Andreas
- In:
Grundlagen des CRM : Strategie, Geschäftsprozesse und …
,
(pp. 499-525)
.
2011
Persistent link: https://www.econbiz.de/10008858198
Saved in:
4
Customer input failures in service processes
Seppänen, Kaisa
;
Huiskonen, Janne
;
Karppinen, Henri
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 439-452
Persistent link: https://www.econbiz.de/10010410864
Saved in:
5
How buyer-seller relationship orientation affects adaptation of sales processes to the buying process
Viio, Paul
;
Grönroos, Christian
- In:
Industrial marketing management : the international …
52
(
2016
),
pp. 37-46
Persistent link: https://www.econbiz.de/10011447488
Saved in:
6
Customer usage processes : a conceptualization and differentiation
Pfisterer, Lucas
;
Roth, Stefan
- In:
Marketing theory
15
(
2015
)
3
,
pp. 401-422
Persistent link: https://www.econbiz.de/10011492816
Saved in:
7
Redesigning rewards for improved fairness perception and loyalty
Hareendrakumar VR
;
Subramoniam, Suresh
;
Nizar Hussain, M.
- In:
Vision : the journal of business perspective
24
(
2020
)
4
,
pp. 481-495
Persistent link: https://www.econbiz.de/10012388331
Saved in:
8
From transactions to journeys and beyond : the evolution of B2B buying process modeling
Steward, Michelle D.
;
Narus, James A.
;
Roehm, Michelle L.
; …
- In:
Industrial marketing management : the international …
83
(
2019
),
pp. 288-300
Persistent link: https://www.econbiz.de/10012146631
Saved in:
9
Service design for a holistic customer experience : a process framework
Bellos, Ioannis
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1718-1736
Persistent link: https://www.econbiz.de/10012506026
Saved in:
10
Customer involvement in the new process innovation : antecedents, mediation and performance
Chang, Yuan-chieh
;
Chiu, Wen-Hong
;
Wang, Jian-Hang
; …
- In:
European journal of innovation management
25
(
2022
)
4
,
pp. 1115-1141
Persistent link: https://www.econbiz.de/10013371354
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