//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Konsumentenverhalten"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Evaluation context's role in d...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Konsumentenverhalten
Customer satisfaction
13,741
Kundenzufriedenheit
13,605
Consumer behaviour
8,130
Service quality
6,339
Dienstleistungsqualität
6,316
Beziehungsmarketing
5,958
Relationship marketing
5,943
Viral marketing
4,765
Virales Marketing
4,755
Strukturgleichungsmodell
4,032
Structural equation model
4,017
Social Web
2,557
Social web
2,556
Online-Marketing
2,023
Internet marketing
2,016
Online-Handel
1,770
Online retailing
1,766
Electronic Commerce
1,261
customer satisfaction
1,254
E-commerce
1,231
Brand management
1,135
Markenimage
1,135
Arbeitszufriedenheit
1,134
Markenführung
1,134
Brand image
1,128
Job satisfaction
1,126
Satisfaction
1,101
Qualitätsmanagement
1,087
Quality management
1,039
Emotion
1,019
Customer service
1,010
Kundenservice
1,005
Urlaubsverhalten
983
Holiday behaviour
982
Confidence
954
Vertrauen
954
Hotel industry
856
Hotellerie
855
Beschwerdemanagement
812
more ...
less ...
Online availability
All
Undetermined
4,417
Free
1,369
Type of publication
All
Article
7,093
Book / Working Paper
1,040
Journal
5
Type of publication (narrower categories)
All
Article in journal
6,898
Aufsatz in Zeitschrift
6,898
Aufsatz im Buch
191
Book section
191
Graue Literatur
151
Non-commercial literature
151
Hochschulschrift
124
Working Paper
109
Arbeitspapier
104
Thesis
92
Conference paper
62
Konferenzbeitrag
62
Collection of articles of several authors
27
Sammelwerk
27
Konferenzschrift
25
Aufsatzsammlung
14
Conference proceedings
9
Bibliografie enthalten
8
Bibliography included
8
Collection of articles written by one author
8
Sammlung
8
Case study
5
Fallstudie
5
Ratgeber
4
Bibliografie
2
Guidebook
2
Reprint
2
Amtsdruckschrift
1
Company information
1
Doctoral Thesis
1
Fallstudiensammlung
1
Firmeninformation
1
Glossar enthalten
1
Glossary included
1
Government document
1
Handbook
1
Handbuch
1
Lehrbuch
1
Textbook
1
more ...
less ...
Language
All
English
7,951
German
185
French
3
Swedish
1
Author
All
Han, Heesup
59
Mattila, Anna S.
31
Usman, Osly
27
Loureiro, Sandra Maria Correia
21
Bilgihan, Anil
19
Wong, IpKin Anthony
19
Balaji, M. S.
18
Prentice, Catherine
18
Jang, Soocheong
16
Mittal, Vikas
16
Prayag, Girish
16
Wu, Luorong
16
Filieri, Raffaele
15
Huber, Frank
15
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Law, Chun Hung Roberts
14
Paul, Justin
13
Söderlund, Magnus
13
Gil Saura, Irene
12
Gustafsson, Anders
12
Keiningham, Timothy
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Sparks, Beverley
12
Karjaluoto, Heikki
11
Kim, Woo Gon
11
Liu, Chih-Hsing
11
Park, Jungkun
11
Quach, Sara
11
Rather, Raouf Ahmad
11
Rita, Paulo
11
Román, Sergio
11
Roschk, Holger
11
Sreejesh, S.
11
Verhoef, Peter C.
11
Ahn, Jiseon
10
Ali, Faizan
10
Barnes, Donald C.
10
Berger, Jonah
10
more ...
less ...
Institution
All
Deutscher Dialogmarketing Verband
9
Springer Fachmedien Wiesbaden
5
IGI Global
3
National Bureau of Economic Research
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Center of Market Oriented Product and Production Management
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutsche Bundespost / Postdienst
1
Deutsche Marketing-Vereinigung
1
Deutschland / Bundeswehr / Universität Hamburg
1
Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
Erasmus Research Institute of Management
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Institute of Leadership and Management <London>
1
Josef Eul Verlag GmbH
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
OECD
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Bremen
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Universität Rostock / Wirtschafts- und Sozialwissenschaftliche Fakultät
1
Universitäts- und Landesbibliothek Münster
1
Verlag Dr. Kovač
1
Wissenschaftlicher Interdisziplinärer Kongress für Dialogmarketing <10., 2015, Fulda>
1
Wissenschaftlicher Interdisziplinärer Kongress für Dialogmarketing <5, 2010, Offenburg>
1
Wissenschaftlicher Interdisziplinärer Kongress für Dialogmarketing <6, 2011, Frankfurt am Main>
1
Wissenschaftlicher Interdisziplinärer Kongress für Dialogmarketing <7, 2012, Stuttgart>
1
Wissenschaftlicher Interdisziplinärer Kongress für Dialogmarketing <8, 2013, Hamburg>
1
Wissenschaftlicher Interdisziplinärer Kongress für Dialogmarketing <9., 2014, Mainz>
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
406
Journal of business research : JBR
285
International journal of hospitality management
240
The journal of services marketing
119
Journal of travel and tourism marketing
110
Journal of hospitality marketing & management
109
International journal of contemporary hospitality management
100
Cogent business & management
93
Tourism management : research, policies, practice
77
Psychology & marketing
76
Asia Pacific journal of marketing and logistics
70
Services marketing quarterly
65
The service industries journal
60
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
59
International journal of internet marketing and advertising : IJIMA
56
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
55
European journal of marketing : EJM
54
Journal of strategic marketing
53
International journal of electronic marketing and retailing : IJEMR
52
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
49
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
49
Service business
47
Tourism management perspectives : TMP
46
Journal of internet commerce
45
Journal of service research : JSR
45
The journal of product & brand management
45
Journal of service management
44
Journal of the Academy of Marketing Science
44
The international review of retail, distribution and consumer research
44
International journal of consumer studies
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Journal of marketing communications
40
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
38
International journal of business information systems : IJBIS
37
The international journal of bank marketing : IJBM
37
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
36
Journal of retailing
36
Journal of electronic commerce research : JECR
35
Journal of marketing
35
Journal of Islamic marketing
34
more ...
less ...
Source
All
ECONIS (ZBW)
8,127
EconStor
7
OLC EcoSci
3
BASE
1
Showing
1
-
10
of
8,138
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites : a consumer perspective
Roy, Sanjit Kumar
;
Lassar, Walfried M.
;
Butaney, Gul T.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1828-1849
Persistent link: https://www.econbiz.de/10010429758
Saved in:
2
Repurchase intent antecedents of a competitive brand in the smartphones segment
Milan, Gabriel Sperandio
;
Lima, Vinicius Zanchet de
; …
- In:
Journal of marketing communications
25
(
2019
)
5
,
pp. 457-476
Persistent link: https://www.econbiz.de/10012203327
Saved in:
3
Electronic word-of-mouth in the mobile service sector : the role of service quality and customer emotional response
Alsaggaf, Mohammed
;
Lü, Kevin
;
Li, Xiaoying
- In:
International journal of services and operations management
34
(
2019
)
1
,
pp. 81-110
Persistent link: https://www.econbiz.de/10012145258
Saved in:
4
The path from brand communities through word of mouth to the intentions to adopt video streaming service : a two-stage framework
Barajas-Portas, Karla
;
Reyes-Mercado, Pável
- In:
International journal of business competition and …
6
(
2018
)
2
,
pp. 80-104
Persistent link: https://www.econbiz.de/10011916470
Saved in:
5
The role of brand orientation in the higher education sector : a student-perceived paradigm
Casidy, Riza
- In:
Asia Pacific journal of marketing and logistics
25
(
2013
)
5
,
pp. 803-820
Persistent link: https://www.econbiz.de/10010228957
Saved in:
6
Understanding satisfied and affectively committed clients' lack of referral intent
Hagenbuch, David J.
;
Wiese, Michael D.
;
Dose, Jennifer J.
; …
- In:
Services marketing quarterly
29
(
2007/08
)
3
,
pp. 24-74
Persistent link: https://www.econbiz.de/10003756461
Saved in:
7
The impact of word of mouth on brand equity : a case study from the sportswear market in Vietnam
Tran Trung Vinh
;
Truong Ba Thanh
;
Nguyen Hoang Ngan
; …
- In:
International journal of economics and business …
21
(
2021
)
3
,
pp. 411-432
Persistent link: https://www.econbiz.de/10012508792
Saved in:
8
The role of customer experience in the perceived value-word-of-mouth relationship
Kuppelwieser, Volker
;
Klaus, Philipp
;
Manthiou, Aikaterini
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 364-378
Persistent link: https://www.econbiz.de/10013407509
Saved in:
9
Exploring servicescape experiences across museum types
Erdoğan, Hasan Hüseyin
;
Enginkaya, Ebru
- In:
The journal of services marketing
37
(
2023
)
6
,
pp. 706-718
Persistent link: https://www.econbiz.de/10014314393
Saved in:
10
Effects of restaurant satisfaction and knowledge sharing motivation on eWOM intentions : the moderating role of technology acceptance factors
Yang, Fiona X.
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
1
,
pp. 93-127
Persistent link: https://www.econbiz.de/10011632995
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->