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You're driving me crazy! : how emotions elicited by negative driver behaviors impact customer outcomes in last mile delivery
Masorgo, Nicolò; Mir, Saif; Hofer, Adriana Rossiter - In: Journal of business logistics 44 (2023) 4, pp. 666-692
Persistent link: https://www.econbiz.de/10014434922
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The role of scarcity-inducing post-stockout disclosures on consumer response to stockouts
Kumar, Pritosh; Hofer, Adriana Rossiter; Peinkofer, Simone - In: International journal of physical distribution and … 53 (2023) 9, pp. 946-966
Persistent link: https://www.econbiz.de/10014381268
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When does the past repeat itself? : the interplay of behavior prediction and personal norms
Chandon, Pierre; Smith, Ronn J.; Morwitz, Vicki G.; … - In: Journal of consumer research : JCR ; an … 38 (2011/12) 3, pp. 420-430
Persistent link: https://www.econbiz.de/10009375711
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Assessing consumer attitudes toward off-site customer service contact methods
Smith, Ronn J.; Eroglu, Cuneyt - In: The international journal of logistics management 20 (2009) 2, pp. 261-277
Persistent link: https://www.econbiz.de/10009525903
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How the temporal framing of energy savings influences consumer product evaluations and choice
Tangari, Andrea Heintz; Smith, Ronn J. - In: Psychology & marketing 29 (2012) 4, pp. 198-208
Persistent link: https://www.econbiz.de/10009534094
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Now that's a bright idea : the influence of consumer elaboration and distance perceptions on sustainable choices
Tangari, Andrea Heintz; Burton, Scot; Smith, Ronn J. - In: Journal of retailing 91 (2015) 3, pp. 410-421
Persistent link: https://www.econbiz.de/10011377044
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The influence of negative marketplace information on consumer attitudes toward a service establishment
Smith, Ronn J.; Knuff, David C.; Sprott, David E.; … - In: Journal of retailing and consumer services 20 (2013) 3, pp. 358-364
Persistent link: https://www.econbiz.de/10009759772
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Assessing the impact of price promotions on consumer response to online stockouts
Peinkofer, Simone T.; Esper, Terry L.; Smith, Ronn J.; … - In: Journal of business logistics : JBL 36 (2015) 3, pp. 260-272
Persistent link: https://www.econbiz.de/10011482430
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The future of private labels : towards a smart private label strategy
Gielens, Katrijn; Ma, Yu; Namin, Aidin; Sethuraman, Raj; … - In: Journal of retailing 97 (2021) 1, pp. 99-115
Persistent link: https://www.econbiz.de/10012514577
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Regular price $ 299; pre-order Price $ 199 : price promotion for a pre-ordered product and the moderating role of temporal orientation
Mukherjee, Amaradri; Jha, Subhash; Smith, Ronn J. - In: Journal of retailing 93 (2017) 2, pp. 201-211
Persistent link: https://www.econbiz.de/10011721811