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Modelling roles of commitment...
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Konsumentenverhalten
Customer satisfaction
15,563
Kundenzufriedenheit
13,977
Job satisfaction
13,799
Arbeitszufriedenheit
13,090
Satisfaction
11,113
Zufriedenheit
10,180
Service quality
6,779
Employee retention
6,578
Mitarbeiterbindung
6,557
Dienstleistungsqualität
6,550
Consumer behaviour
6,354
Relationship marketing
5,935
Beziehungsmarketing
5,895
Lebensqualität
4,629
Quality of life
4,570
Arbeitsverhalten
3,119
Deutschland
3,116
Work behaviour
3,108
Germany
2,917
Leistungsmotivation
2,495
Work motivation
2,464
Personalmanagement
2,427
Human Resource Management
2,426
job satisfaction
1,979
Arbeitskräfte
1,891
Workforce
1,888
Führungsstil
1,764
Leadership style
1,757
Emotion
1,750
USA
1,668
Arbeitsmobilität
1,634
Labour mobility
1,618
Schätzung
1,597
United States
1,595
Estimation
1,507
Organizational behaviour
1,470
Verhalten in Organisationen
1,449
satisfaction
1,394
India
1,334
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Online availability
All
Undetermined
3,343
Free
1,082
Type of publication
All
Article
5,418
Book / Working Paper
767
Journal
5
Type of publication (narrower categories)
All
Article in journal
5,276
Aufsatz in Zeitschrift
5,276
Aufsatz im Buch
136
Book section
136
Graue Literatur
115
Non-commercial literature
115
Hochschulschrift
89
Working Paper
83
Arbeitspapier
77
Thesis
65
Conference paper
47
Konferenzbeitrag
47
Collection of articles of several authors
18
Sammelwerk
18
Aufsatzsammlung
12
Konferenzschrift
10
Bibliografie enthalten
8
Bibliography included
8
Collection of articles written by one author
5
Sammlung
5
Case study
4
Fallstudie
4
Ratgeber
4
Conference proceedings
3
Bibliografie
2
Guidebook
2
Company information
1
Fallstudiensammlung
1
Firmeninformation
1
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
Lehrbuch
1
Reprint
1
Rezension
1
Textbook
1
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Language
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English
6,046
German
139
French
2
Polish
2
Russian
1
Author
All
Han, Heesup
57
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
18
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
16
Loureiro, Sandra Maria Correia
16
Prayag, Girish
16
Aksoy, Lerzan
14
Mittal, Vikas
14
Welsch, Heinz
14
Gustafsson, Anders
13
Jang, Soocheong
13
Söderlund, Magnus
13
Balaji, M. S.
12
Klaus, Philipp
12
Rather, Raouf Ahmad
12
Wu, Luorong
12
Ahn, Jiseon
11
Huber, Frank
11
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Paul, Justin
11
Prybutok, Victor R.
11
Amin, Muslim
10
Bang, Nguyen
10
Barnes, Donald C.
10
Blut, Markus
10
Chua, Bee-Lia
10
Kim, Jinkyung Jenny
10
Kühling, Jan
10
Prashar, Sanjeev
10
Qu, Hailin
10
Quach, Sara
10
Ryu, Kisang
10
Siddiqui, Danish Ahmed
10
Yu, Jongsik
10
Buoye, Alexander
9
Frank, Björn
9
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Institution
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
RWTH Aachen
2
Springer Fachmedien Wiesbaden
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutsche Bundespost / Postdienst
1
Deutsche Marketing-Vereinigung
1
Deutschland / Bundeswehr / Universität Hamburg
1
Econ Verlag
1
Erasmus Research Institute of Management
1
Fördergesellschaft Marketing (FGM) e.V.
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Josef Eul Verlag GmbH
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Munich Business School
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
353
International journal of hospitality management
208
Journal of business research : JBR
179
The journal of services marketing
105
Journal of hospitality marketing & management
98
Journal of travel and tourism marketing
90
International journal of contemporary hospitality management
81
Cogent business & management
77
Psychology & marketing
65
Tourism management : research, policies, practice
59
Services marketing quarterly
58
The service industries journal
54
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
51
Asia Pacific journal of marketing and logistics
49
International journal of electronic marketing and retailing : IJEMR
43
Journal of strategic marketing
43
Service business
41
Tourism management perspectives : TMP
41
Journal of service management
40
Journal of service research : JSR
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
37
European journal of marketing : EJM
34
The international journal of bank marketing : IJBM
34
International journal of consumer studies
32
The international review of retail, distribution and consumer research
31
Journal of Islamic marketing
29
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
29
Journal of air transport management
28
International journal of quality and service sciences
27
International journal of retail & distribution management
27
International journal of retail and distribution management
27
Journal of hospitality and tourism insights
27
Marketing intelligence & planning
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of Asian finance, economics and business : JAFEB
26
Journal of the Academy of Marketing Science
26
Total quality management & business excellence
26
Journal of retailing
25
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Source
All
ECONIS (ZBW)
6,180
EconStor
7
USB Cologne (EcoSocSci)
2
OLC EcoSci
1
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date (oldest first)
1
Exploring the process of customer engagement, self-brand connections and loyalty
Naumann, Kay
;
Bowden, Jana
- In:
Problems and perspectives in management : PPM ; …
13
(
2015
)
1
,
pp. 56-66
Persistent link: https://www.econbiz.de/10010516997
Saved in:
2
Repurchase intent antecedents of a competitive brand in the smartphones segment
Milan, Gabriel Sperandio
;
Lima, Vinicius Zanchet de
; …
- In:
Journal of marketing communications
25
(
2019
)
5
,
pp. 457-476
Persistent link: https://www.econbiz.de/10012203327
Saved in:
3
How does employee commitment impact customers' attitudinal loyalty?
Agyeiwaah, Elizabeth
;
Dayour, Frederick
;
Zhou, Yong
- In:
Journal of hospitality and tourism insights
5
(
2022
)
2
,
pp. 350-376
Persistent link: https://www.econbiz.de/10013189278
Saved in:
4
The moderating effect of competitive status on the relationship between customer
satisfaction
and retention
Chen, Chun-mei
;
Liu, Hsian-Ming
- In:
Total quality management & business excellence
30
(
2019
)
7
,
pp. 721-744
Persistent link: https://www.econbiz.de/10012199782
Saved in:
5
Relationship among loyalty,
satisfaction
and intention : the mediating role of trust
Lerbin, R.
;
Aritonang, R.
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 1608-1620
Persistent link: https://www.econbiz.de/10011764733
Saved in:
6
From customer readiness to customer retention : the mediating role of customer psychological and behavioral engagement
Torkzadeh, Samaneh
;
Zolfagharian, Mohammadali
; …
- In:
European journal of marketing
56
(
2022
)
7
,
pp. 1799-1829
Persistent link: https://www.econbiz.de/10013352641
Saved in:
7
Airline
satisfaction
and loyalty : assessing the influence of personality, trust and service quality
Leon, Steven
;
Dixon, Sonoma
- In:
Journal of air transport management
113
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014437736
Saved in:
8
Customer brand identification, affective commitment, customer
satisfaction
, and brand trust as antecedents of customer behavioral intention of loyalty : an empirical study in the h...
Rather, Raouf Ahmad
;
Shehnaz Tehseen
;
Itoo, Murtaza Hassan
- In:
Journal of global scholars of marketing science : …
29
(
2019
)
2
,
pp. 196-217
Persistent link: https://www.econbiz.de/10012257893
Saved in:
9
Effects of perceived justice on the behavioral intention of customers in the banking sector
Mainardes, Emerson Wagner
;
Silva, Marinalva Barros da
; …
- In:
Journal of relationship marketing : innovations and …
21
(
2022
)
1
,
pp. 27-49
Persistent link: https://www.econbiz.de/10013336230
Saved in:
10
Role of employee responsiveness towards customer affective commitment and customer
satisfaction
in VUCA environment : a study on insurance segment
Paposa, Kamalpreet Kaur
;
Paposa, Sukhvinder Singh
- In:
International journal of public sector performance …
13
(
2024
)
2
,
pp. 178-189
Persistent link: https://www.econbiz.de/10015070787
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