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Konsumentenverhalten
Electronic Commerce
22,962
E-commerce
20,576
Consumer behaviour
15,944
Customer satisfaction
13,756
Kundenzufriedenheit
13,620
Online-Marketing
12,883
Internet marketing
12,661
Arbeitszufriedenheit
12,598
Job satisfaction
12,347
Tourismuswirtschaft
11,133
Tourism industry
11,111
Online-Handel
11,034
Online retailing
10,975
Beziehungsmarketing
8,761
Relationship marketing
8,739
Social Web
8,403
Social web
8,395
Tourismus
7,851
Matching
7,698
Tourism
7,650
Service quality
7,293
Dienstleistungsqualität
7,273
Hotel industry
6,343
Hotellerie
6,335
Theorie
6,080
Internet
5,977
Theory
5,883
Deutschland
5,237
Germany
4,854
Viral marketing
4,780
Virales Marketing
4,770
USA
3,877
United States
3,747
Welt
3,206
World
3,187
Markenführung
2,859
Brand management
2,850
Mitarbeiterbindung
2,730
Employee retention
2,728
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Online availability
All
Undetermined
8,032
Free
3,022
Type of publication
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Article
13,171
Book / Working Paper
2,786
Journal
9
Type of publication (narrower categories)
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Article in journal
12,460
Aufsatz in Zeitschrift
12,460
Aufsatz im Buch
690
Book section
690
Graue Literatur
534
Non-commercial literature
534
Working Paper
405
Arbeitspapier
391
Hochschulschrift
299
Thesis
193
Conference paper
123
Konferenzbeitrag
123
Collection of articles of several authors
101
Sammelwerk
101
Aufsatzsammlung
90
Konferenzschrift
44
Case study
30
Fallstudie
30
Collection of articles written by one author
28
Sammlung
28
Amtsdruckschrift
16
Government document
16
Conference proceedings
14
Bibliografie enthalten
12
Bibliography included
12
Ratgeber
12
Guidebook
10
Reprint
9
Handbook
7
Handbuch
7
Bibliografie
5
Lehrbuch
4
Textbook
4
Amtliche Publikation
2
Article
2
Glossar enthalten
2
Glossary included
2
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2
Systematic review
2
Übersichtsarbeit
2
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English
15,450
German
490
French
16
Polish
7
Russian
3
Czech
2
Swedish
2
Norwegian
1
Spanish
1
Serbian
1
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Author
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Han, Heesup
79
Usman, Osly
44
Mattila, Anna S.
43
Law, Chun Hung Roberts
27
Loureiro, Sandra Maria Correia
26
Dwivedi, Yogesh Kumar
24
Filieri, Raffaele
24
Wong, IpKin Anthony
23
Bauer, Hans H.
22
Bilgihan, Anil
21
Hollebeek, Linda D.
21
Balaji, M. S.
20
Pavlou, Paul A.
20
Prentice, Catherine
20
Verhoef, Peter C.
20
Ghose, Anindya
19
Huber, Frank
19
Park, Jungkun
19
Prayag, Girish
19
Wu, Luorong
19
Hyun, Sunghyup Sean
18
Paul, Justin
18
Sreejesh, S.
18
Benbasat, Izak
17
Jang, Soocheong
17
Kalia, Prateek
17
Quach, Sara
17
Tanford, Sarah
17
Dennis, Charles
16
Kukar-Kinney, Monika
16
Mittal, Vikas
16
Prashar, Sanjeev
16
Rita, Paulo
16
Walsh, Gianfranco
16
Flavián Blanco, Carlos
15
Hackl, Franz
15
Kim, Woo Gon
15
Klaus, Philipp
15
Kumar, Dr. Vinay
15
Qu, Hailin
15
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National Bureau of Economic Research
25
Springer Fachmedien Wiesbaden
15
Information Resources Management Association
11
RWTH Aachen
10
American Marketing Association
9
Deutscher Dialogmarketing Verband
9
IGI Global
6
OECD
6
Books on Demand GmbH <Norderstedt>
4
Fördergesellschaft Marketing an der Universität Augsburg
3
Technische Universität Braunschweig
3
Universität Mannheim
3
AMA Summer Academic Conference <2023, San Francisco, Calif.>
2
Campus Verlag
2
Center of Market Oriented Product and Production Management
2
Edward Elgar Publishing
2
Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Maastricht Research School of Economics of Technology and Organizations
2
Peter Lang GmbH
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
World Tourism Organization
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
AMA Summer Academic Conference <2019, Chicago, Ill.>
1
AMA Summer Academic Conference <2021, Online>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
AMA Winter Academic Conference <2020, San Diego, Calif.>
1
AMA Winter Academic Conference <2021, Online>
1
AMCIS <15, 2009, San Francisco, Calif.>
1
Akademie für Technikfolgenabschätzung in Baden-Württemberg
1
Allgemeine Gesellschaft für Philosophie in Deutschland
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Association of National Advertisers
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Bergische Universität Wuppertal
1
Centre de recherche pour l'étude et l'observation des conditions de vie
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
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Published in...
All
Journal of retailing and consumer services
711
Journal of business research : JBR
514
International journal of hospitality management
371
Journal of hospitality marketing & management
169
International journal of internet marketing and advertising : IJIMA
163
International journal of contemporary hospitality management
160
Journal of travel and tourism marketing
157
Cogent business & management
150
Journal of internet commerce
141
Tourism management : research, policies, practice
136
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
134
The journal of services marketing
133
Psychology & marketing
129
International journal of electronic marketing and retailing : IJEMR
128
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
123
Asia Pacific journal of marketing and logistics
116
Electronic commerce research
112
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
102
International journal of consumer studies
92
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
92
Journal of marketing communications
91
The international review of retail, distribution and consumer research
87
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
86
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
84
The journal of product & brand management
82
Journal of retailing
81
International journal of advertising : the review of marketing communications
80
Journal of electronic commerce research : JECR
80
International journal of retail & distribution management
79
Journal of promotion management : innovations in planning and applied research
78
Management science : journal of the Institute for Operations Research and the Management Sciences
77
Journal of the Academy of Marketing Science
76
The service industries journal
76
Tourism management perspectives : TMP
76
International journal of e-business research : an official publication of the Information Resources Management Association
73
Information systems research : ISR
71
Journal of strategic marketing
70
European journal of marketing : EJM
69
International journal of business information systems : IJBIS
69
Services marketing quarterly
69
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Source
All
ECONIS (ZBW)
15,943
EconStor
17
OLC EcoSci
4
USB Cologne (EcoSocSci)
2
Showing
1
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10
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1
Sharing dissatisfaction online : analyzing the nature and predictors of hotel guests negative reviews
Fernandes, Teresa
;
Fernandes, Filipa
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 127-150
Persistent link: https://www.econbiz.de/10011848333
Saved in:
2
Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck
Rodríguez-Díaz, Manuel
;
Espino Rodríguez, Toms F.
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
3
,
pp. 261-274
Persistent link: https://www.econbiz.de/10011912209
Saved in:
3
Identifying value-creating aspects in luxury hotel services via third-party online reviews : a cross-cultural study
Tsiotsou, Rodoula H.
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013397924
Saved in:
4
When online reviews meet ACSI : how ACSI moderates the effects of online reviews on hotel revenue
Gao, Baojun
;
Ding, Xiaojie
;
Chen, Wenbo
;
Jiang, Xiangmei
; …
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 396-408
Persistent link: https://www.econbiz.de/10012289342
Saved in:
5
Exploring user-generated images in online reviews of hotels
Djafarova, Elmira
;
Deluce, Brian
- In:
Tourism analysis : an interdisciplinary tourism & …
23
(
2018
)
3
,
pp. 323-335
Persistent link: https://www.econbiz.de/10011929572
Saved in:
6
The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang
;
Li, Huiying
;
Wang, Zhisheng
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
Saved in:
7
Can online service recovery interventions benignly alter customers' negative review evaluations? : evidence from the hotel industry
Sreejesh, S.
;
Anusree, M. R.
;
Ponnam, Abhilash
- In:
Journal of hospitality marketing & management
28
(
2019
)
6
,
pp. 711-742
Persistent link: https://www.econbiz.de/10012176682
Saved in:
8
Categorizing peer-to-peer review site features and examining their impacts on room sales
Ai, Jin
;
Chi, Oscar Hengxuan
;
Ouyang, Zhe
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 862-881
Persistent link: https://www.econbiz.de/10012176721
Saved in:
9
Profiling satisfied and dissatisfied hotel visitors using publicly available data from a booking platform
Pokryshevskaya, Elena B.
;
Antipov, Evgeny A.
- In:
International journal of hospitality management
67
(
2017
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011785129
Saved in:
10
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
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