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Konsumentenverhalten
Bangkok
231
Thailand
141
Kundenzufriedenheit
132
Customer satisfaction
131
Hospital
128
Krankenhaus
128
Patients
127
Patienten
125
Service quality
122
Dienstleistungsqualität
115
Health care
114
Gesundheitsversorgung
113
patient satisfaction
110
Patient satisfaction
90
Gesundheitswesen
55
Health care system
53
Quality management
27
Beziehungsmarketing
26
Qualitätsmanagement
26
Relationship marketing
25
Physicians
21
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19
Consumer behaviour
18
Patient Satisfaction
15
service quality
15
India
14
Job satisfaction
13
Arbeitszufriedenheit
12
Informal settlement
12
Informelle Siedlung
12
Stadtraum
12
hospitals
12
Healthcare
11
Indien
10
Tourism
10
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Manila
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Nutrition
9
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9
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Akbolat, Mahmut
1
Akin, Mahmut Selami
1
Al Kuwaiti, Ibrahim A.
1
Amarat, Mustafa
1
Anish, M. N.
1
Armanu, Armanu
1
Ashwin, Marie
1
Bem, Agnieszka
1
Buk, Tuba Bozaykut
1
Cham Tat Huei
1
Chen, Chien-Chih
1
Darnhofer, Ika
1
Dayan, Aysenur
1
Dayan, Mumin
1
Dhanish, P. B.
1
Gerdsri, Nathasit
1
Giovanis, Apostolos N.
1
Hampel, Katarzyna
1
Hirst, Alan
1
Hung, Jia-Yi
1
Husain, Zafar
1
Hussein, Ananda Sabil
1
Jiaranai Chaiyakarn Zheng
1
Kash, Bita A.
1
Lan, Yu-Li
1
Lim, Yet-mee
1
Mathews, Panuvat
1
McKahan, Molly
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Nai Chiek Aik
1
Ng, Poh Yen
1
Nuntana Udomkit
1
Okumuş, Abdullah
1
Pierrakos, George
1
Rin Chuawatcharin
1
Risna Wijayanti
1
Roitner-Schobesberger, Birgit
1
Sediawan, Lisan M. N.
1
Sezer, Cemal
1
Shannon, Randall
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Health marketing quarterly
2
Advances in National Brand and Private Label Marketing : Fifth International Conference, 2018
1
Agricultural and Food Economics : AFE
1
Asia Pacific journal of marketing and logistics
1
European research studies
1
Food policy : economics planning and politics of food and agriculture
1
Global business review
1
Information systems management
1
International journal of electronic customer relationship management : IJECRM
1
International journal of management and decision making : IJMDM
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
International journal of public sector performance management
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
Scientific papers of the University of Pardubice
1
The journal of retail marketing management research : JRMMR
1
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ECONIS (ZBW)
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1
Symmetric and asymmetric effects of primary healthcare attributes on patient satisfaction : do they vary across patients?
Giovanis, Apostolos N.
;
Pierrakos, George
- In:
The marketing review
15
(
2015
)
4
,
pp. 439-463
Persistent link: https://www.econbiz.de/10011551330
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2
Seeking intelligence from patient experience using text mining : analysis of emergency department data
Varanasi, Padmini
;
Tanniru, Mohan
- In:
Information systems management
32
(
2015
)
3
,
pp. 220-228
Persistent link: https://www.econbiz.de/10011412961
Saved in:
3
Factors influencing patient loyalty to outpatient medical services : an empirical analysis of the UAE's government healthcare system
Dayan, Mumin
;
Al Kuwaiti, Ibrahim A.
;
Husain, Zafar
; …
- In:
International journal of quality & reliability management
39
(
2022
)
1
,
pp. 176-203
Persistent link: https://www.econbiz.de/10013169330
Saved in:
4
The mediating role of patient satisfaction in the effect of patient visit experiences on word-of-mouth intention
Akbolat, Mahmut
;
Sezer, Cemal
;
Ünal, Özgün
;
Amarat, …
- In:
Health marketing quarterly
38
(
2021
)
1
,
pp. 12-22
Persistent link: https://www.econbiz.de/10012607836
Saved in:
5
Antecedents of hospital brand image and the relationships with medical tourists' behavioral intention
Cham Tat Huei
;
Lim, Yet-mee
;
Nai Chiek Aik
;
Tay, …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 412-431
Persistent link: https://www.econbiz.de/10011643495
Saved in:
6
Antecedents to behavioural intentions in medical tourism
Anish, M. N.
;
Dhanish, P. B.
;
Sridharan, R.
- In:
International journal of management and decision making …
15
(
2016
)
3/4
,
pp. 308-335
Persistent link: https://www.econbiz.de/10011684775
Saved in:
7
Key factors influencing patient loyalty
Lan, Yu-Li
;
Hung, Jia-Yi
;
Chen, Chien-Chih
;
Yao, Cheng-Wen
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 89-102
Persistent link: https://www.econbiz.de/10011687994
Saved in:
8
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
9
The four Ps of patient experience : a new strategic framework informed by theory and practice
Kash, Bita A.
;
McKahan, Molly
;
Tomaszewski, Lesley
; …
- In:
Health marketing quarterly
35
(
2018
)
4
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011979399
Saved in:
10
Creating value for patients through service encounter experiences : evidence from Turkey
Akin, Mahmut Selami
;
Okumuş, Abdullah
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
4
,
pp. 828-848
Persistent link: https://www.econbiz.de/10014285902
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