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Factors influencing patient loyalty to outpatient medical services : an empirical analysis of the UAE's government healthcare system
Dayan, Mumin; Al Kuwaiti, Ibrahim A.; Husain, Zafar; … - In: International journal of quality & reliability management 39 (2022) 1, pp. 176-203
Persistent link: https://www.econbiz.de/10013169330
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Patient engagement behaviors in hospitals : the role of word of mouth and patient helping behaviors
Fattahi, Majid; Farzin, Milad; Sadeghi, Marzie; … - In: International journal of pharmaceutical and healthcare … 16 (2022) 4, pp. 606-623
Persistent link: https://www.econbiz.de/10014336855
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Impact of trust in doctor caring, nurse caring and hospital administrative process on positive word of mouth : patient's and attendant's perceptions
AlOmari, Firas; Abu Bakar bin Abdul Hamid - In: International journal of business process integration … 10 (2021) 3/4, pp. 330-340
Persistent link: https://www.econbiz.de/10013450795
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Impact of participation on behaviour outcomes in health care service
Mahapatra, Sabita - In: Benchmarking : an international journal ; BIJ 24 (2017) 4, pp. 1082-1098
Persistent link: https://www.econbiz.de/10011653530
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Patientenorientierte Information und Kommunikation im Gesundheitswesen
Bürger, Claudia - 2003 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001754330
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Perceived quality of hospital services from the perspective of doctors and patients : an integrative model
Guedes, Monica; Araujo, Claudia - In: Latin American business review 23 (2022) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10013190133
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Design of Online Healthcare Platforms : Motivating Doctors and Benefiting Patients
Wang, Qiyuan; Weinberg, Charles; Wu, Chunhua - 2021
online health platforms create value for patients and doctors and explore how market designs influence value creation. We … develop a structural demand and supply model for an online health market that is characterized by patients' trade-offs between … platform, we recover patients' preference for the service quality and price sensitivity as well as doctors' heterogeneous pro …
Persistent link: https://www.econbiz.de/10013313965
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When waiting to see a doctor is less irritating : understanding patient preferences and choice behavior in appointment scheduling
Liu, Nan; Finkelstein, Stacey R.; Kruk, Margaret E.; … - In: Management science : journal of the Institute for … 64 (2018) 5, pp. 1975-1996
Persistent link: https://www.econbiz.de/10011873915
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Prospektive Auswirkungen der Kosteneinsparung im Gesundheitswesen auf Ärzte, Patienten und die Industrie
Reichl, Verena - 2005
Die steigenden Ausgaben im Gesundheitswesen führten in den letzten Jahren zu einer Vielzahl von Kostensenkungsmaßnahmen …. Anhand von standardisierten Befragungen untersucht Verena Reichl die Folgen für Ärzte, Patienten und die pharmazeutische und … Ärzten führen die Sparmaßnahmen zu einem veränderten Verordnungsverhalten und bei den Patienten schlagen sie sich in …
Persistent link: https://www.econbiz.de/10014017363
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Perceived quality factors that discriminate parents of orthodontic patients according to their satisfaction
Souki, Gustavo Quiroga; Ávila, Juliana Meire Silva de; … - In: International journal of pharmaceutical and healthcare … 16 (2022) 2, pp. 297-315
Persistent link: https://www.econbiz.de/10013343588