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The impact of pay-for-performance perception and pay level satisfaction on employee work attitudes and extra-role behaviors : an investigation of moderating effects
Ren, Ting; Fang, Ruolian; Yang, Zhen - In: Journal of Chinese human resource management : JCHRM 8 (2017) 2, pp. 94-113
Persistent link: https://www.econbiz.de/10011815860
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Enhancing employee innovation through customer engagement : the role of customer interactivity, employee affect, and motivations
Xu, Feng Zeng; Wang, Ying - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 2, pp. 351-376
Persistent link: https://www.econbiz.de/10012201367
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The role of emotion perception ability in motivation to lead
Krishnakumar, Sukumarakurup; Hopkins, Kay - In: Management research review 37 (2014) 4, pp. 334-347
Persistent link: https://www.econbiz.de/10010259185
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How gamifying AI shapes customer motivation, engagement, and purchase behavior
Elmashhara, Maher Georges; De Cicco, Roberta; Silva, … - In: Psychology & marketing 41 (2024) 1, pp. 134-150
Persistent link: https://www.econbiz.de/10014467479
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Impact of attitude, emotion, interaction, and perception on learner satisfaction in online learning with mediating effect of motivation during COVID-19
Mukherjee, Debarshi; Saha, Mahasweta; Chakraborty, Subhayan - In: Journal of information & knowledge management : JIKM 23 (2024) 2, pp. 1-28
Persistent link: https://www.econbiz.de/10014534985
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The influence of music on self-paced fitness consumers' perceived motivational qualities and optimal level of emotional state and satisfaction with exercise experience
Williams, Antonio S.; Park, Byungik; Pedersen, Zack P. - In: International journal of sport management and marketing … 23 (2023) 4, pp. 310-326
Persistent link: https://www.econbiz.de/10014311074
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Workplace spirituality : customer engagement Nexus : the mediated role of spiritual leadership on customer-oriented boundary-spanning behaviors
Bayighomog, Steven W.; Arasli, Huseyin - In: The service industries journal 39 (2019) 7/8, pp. 637-661
Persistent link: https://www.econbiz.de/10012204758
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Bridging employee engagement and customer engagement in a service context
Qi, Ji; Wang, Sijun; Hall, Kristina K. Lindsey - In: Journal of business research : JBR 160 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014294839
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In search of status : unpacking the relationship of status with individualism-collectivism, counterconformity motivations and life satisfaction
Nabi, Nazia; Siahtiri, Vida; O'Cass, Aron - In: Journal of retailing and consumer services 51 (2019), pp. 378-386
Persistent link: https://www.econbiz.de/10012115157
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Can salesperson guilt lead to more satisfied customers? : findings from India
Gabler, Colin B.; Agnihotri, Raj; Itani, Omar S. - In: The journal of business & industrial marketing 32 (2017) 7, pp. 951-961
Persistent link: https://www.econbiz.de/10011773559