indicate that patient satisfaction, trust and commitment can create favourable behavioural intentions amongst patients. When … patients reveal higher trust, they are more inclined to value healthcare services and willing to commit to a long … quality and technical quality) and also investigating trust and commitment as mediating factors. Design …

This paper investigates the consequences that patients face when their regular primary care provider closes down her … practice, typically due to retirement. We estimate the causal impact of closures on patients' utilization patterns, medical … expenditures, hospitalizations, and health plan choice. Employing a difference-in-difference framework, we find that patients who …