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Practices and experiences : challenges and opportunities for value research

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Value proposal co-creation in online community-based idea contests

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Customer engagement in a Facebook brand community

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The score is not the music : integrating experience and practice perspectives on calue co-creation in collective consumption contexts

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Value-in-context in crowdfunding ecosystems : how context frames value co-creation

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Service experience co-creation : conceptualization, implications, and future research directions

Jaakkola, Elina; Helkkula, Anu; Aarikka-Stenroos, Leena - In: Journal of service management 26 (2015) 2, pp. 182-205

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The changing role of the health care customer : review, synthesis and research agenda

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Archetypes of service innovation : implications for value cocreation

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Business-to-business value co-creation : suppliers' perspective of essential information systems capabilities

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Co-creating service experience

Jaakkola, Elina - 2015

The objective of this eBook is to bring service experience co-creation into the spotlight and to present state-of-the-art research that advances our understanding of this phenomenon and provides future directions for researchers and practitioners. As a whole, this eBook serves as an opening to...

Persistent link: https://www.econbiz.de/10012679136