Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenintegration"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Evaluating Customer Relationsh...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenintegration
Relationship marketing
26,443
Beziehungsmarketing
25,768
Customer satisfaction
15,559
Kundenzufriedenheit
13,976
Consumer behaviour
11,693
Konsumentenverhalten
11,505
Service quality
7,824
Dienstleistungsqualität
7,632
Brand management
2,772
Markenführung
2,760
Deutschland
2,611
Germany
2,554
Lieferantenmanagement
2,399
Supplier relationship management
2,398
Theorie
2,362
Theory
2,358
Social Web
2,283
Social web
2,282
Brand image
2,164
Markenimage
2,153
Electronic Commerce
2,105
E-commerce
2,038
Marketingmanagement
2,012
Marketing management
1,998
Online-Handel
1,814
Online retailing
1,807
Online-Marketing
1,780
Internet marketing
1,767
Einzelhandel
1,667
Customer service
1,659
Retail trade
1,658
Vertrauen
1,609
Confidence
1,604
Kundenservice
1,591
Kundenwert
1,584
Customer integration
1,571
Customer value
1,565
USA
1,397
Emotion
1,372
more ...
less ...
Online availability
All
Undetermined
935
Free
157
Type of publication
All
Article
1,371
Book / Working Paper
201
Type of publication (narrower categories)
All
Article in journal
1,210
Aufsatz in Zeitschrift
1,210
Aufsatz im Buch
159
Book section
159
Hochschulschrift
58
Thesis
38
Collection of articles of several authors
29
Sammelwerk
29
Aufsatzsammlung
26
Graue Literatur
24
Non-commercial literature
24
Case study
15
Fallstudie
15
Arbeitspapier
11
Working Paper
11
Conference paper
6
Konferenzbeitrag
6
Guidebook
5
Konferenzschrift
5
Ratgeber
5
Conference proceedings
3
Bibliografie enthalten
2
Bibliography included
2
Collection of articles written by one author
2
Handbook
2
Handbuch
2
Sammlung
2
Accompanied by computer file
1
Checkliste
1
Elektronischer Datenträger als Beilage
1
Festschrift
1
Lehrbuch
1
Systematic review
1
Textbook
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
1,439
German
137
Polish
1
Author
All
Hollebeek, Linda D.
28
Brodie, Roderick J.
13
Conduit, Jodie
12
Reichwald, Ralf
12
Piller, Frank T.
11
Kumar, V.
9
Bruhn, Manfred
8
Jaakkola, Elina
8
Rather, Raouf Ahmad
8
Büttgen, Marion
7
Edvardsson, Bo
7
Hajli, Nick
7
Malthouse, Edward C.
7
Morgan, Todd
7
Rahman, Zillur
7
Busser, James A.
6
Harrigan, Paul
6
Islam, Jamid Ul
6
Johnson, Lester W.
6
Khan, Imran
6
Le Nguyen Hau
6
Plewa, Carolin
6
Shulga, Lenna V.
6
Alexander, Matthew
5
Behnam, Mohsen
5
Carlson, Jamie
5
Clark, Moira K.
5
Gligor, David
5
Ihl, Christoph
5
Itani, Omar S.
5
Kaufmann, Hans Rüdiger
5
Leckie, Civilai
5
Loureiro, Sandra Maria Correia
5
Pham Ngoc Thuy
5
Prentice, Catherine
5
Schaarschmidt, Mario
5
So, Kevin Kam Fung
5
Verhoef, Peter C.
5
Verleye, Katrien
5
Witell, Lars
5
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
4
Freie Universität Berlin
1
Förderverein des Centers for Digital Technology and Management e.V.
1
ICServ <5., 2017, Wien>
1
International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
1
International Conference on Services Management <North Cyprus)>
1
Panepistēmio Kypru / Department of Economics
1
Salzburg Research Forschungsgesellschaft
1
Swisscom
1
Technische Universität Ilmenau
1
Universität Stuttgart
1
Verlag Dr. Kovač
1
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
1
ayway media GmbH
1
more ...
less ...
Published in...
All
Journal of business research : JBR
89
Journal of retailing and consumer services
58
Industrial marketing management : the international journal for industrial and high-tech firms
36
The journal of services marketing
30
Journal of service management
29
International journal of hospitality management
25
Journal of strategic marketing
23
The journal of business & industrial marketing
22
The service industries journal
21
SpringerLink / Bücher
20
Journal of marketing management : MM
16
Journal of the Academy of Marketing Science
15
Marketing intelligence & planning
15
Service business
15
Customer engagement : contemporary issues and challenges
14
Journal of service research : JSR
14
The journal of product & brand management
14
Journal of service research
13
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
13
Tourism management : research, policies, practice
13
Handbook of research on customer engagement
11
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
European journal of marketing
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
10
Journal of service theory and practice : JSTP
10
Services marketing quarterly
10
International journal of contemporary hospitality management
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
Journal of internet commerce
9
Journal of marketing
9
International journal of quality and service sciences
8
Journal of hospitality and tourism insights
8
Journal of hospitality marketing & management
8
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
8
Technological forecasting & social change : an international journal
8
The journal of brand management : an international journal
8
Business horizons
7
Cogent business & management
7
more ...
less ...
Source
All
ECONIS (ZBW)
1,571
OLC EcoSci
1
Showing
1
-
10
of
1,572
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Value co-creation through value-in-use experience : a netnographic approach
Verma, Sanjeev
- In:
South Asian journal of management : SAJM
27
(
2020
)
3
,
pp. 156-175
Persistent link: https://www.econbiz.de/10012438059
Saved in:
2
The role of customer engagement in the interrelationship process : moderating effect of customer experience
Ngo Hai Quynh
;
Ngo Pham Ngoc Nha
;
Nguyen Thanh Hoai
; …
- In:
International journal of business innovation and …
23
(
2020
)
1
,
pp. 64-86
Persistent link: https://www.econbiz.de/10012271007
Saved in:
3
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
4
Customer perceptions of innovativeness : an accelerator for value co-creation
Kim, Eojina
;
Tang, Liang
;
Bosselman, Robert
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
6
,
pp. 807-838
Persistent link: https://www.econbiz.de/10012053373
Saved in:
5
Application of quality function deployment for the design and development of a lathe machine
Jagdeep Singh
;
Harwinder Singh
;
Gandhi, Surjit Kumar
- In:
International journal of management concepts and …
11
(
2018
)
3
,
pp. 239-269
Persistent link: https://www.econbiz.de/10011961127
Saved in:
6
A study of brand prestige in the casino industry : the moderating role of customer involvement
Han, Heesup
;
Lee, JungHoon
;
Hwang, Jinsoo
- In:
Tourism and hospitality research : the surrey quarterly …
18
(
2018
)
1
,
pp. 96-106
Persistent link: https://www.econbiz.de/10011846778
Saved in:
7
When does customer participation matter? : an empirical investigation of the role of customer empowerment in the customer participation-performance link
Auh, Seigyoung
;
Mengüç, Bülent
;
Katsikeas, Constantine S.
- In:
Journal of marketing research
56
(
2019
)
6
,
pp. 1012-1033
Persistent link: https://www.econbiz.de/10012177796
Saved in:
8
The importance of customer participation for high-contact services : evidence from a real estate agency
Yang, Albert Jing-Fuh
;
Huang, Yung-Chin
;
Chen, Yenming J.
- In:
Total quality management & business excellence
30
(
2019
)
7
,
pp. 831-847
Persistent link: https://www.econbiz.de/10012199791
Saved in:
9
More is not always better : the impact of value co-creation fit on B2B and B2C customer satisfaction
Gligor, David M.
;
Maloni, Michael J.
- In:
Journal of business logistics
43
(
2022
)
2
,
pp. 209-237
Persistent link: https://www.econbiz.de/10013347430
Saved in:
10
How can a quantitative analysis of Kano's model be improved further for better understanding of customer needs?
Kirgizov, Ulugbek Abdumalikovich
;
Kwak, Choonjong
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1605-1624
Persistent link: https://www.econbiz.de/10013415859
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
