//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenwert"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer profitability analysi...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenwert
Messung
22,656
Measurement
22,442
Türkei
20,954
Turkey
16,538
Theorie
6,981
Theory
6,873
Hotel industry
6,635
Hotellerie
6,546
Armut
3,181
Poverty
3,116
Consumer behaviour
2,727
Konsumentenverhalten
2,694
USA
2,676
Schätzung
2,597
United States
2,579
Customer value
2,570
Relationship marketing
2,538
Beziehungsmarketing
2,536
Estimation
2,518
Deutschland
2,262
Welt
2,182
World
2,143
Germany
1,973
Service quality
1,919
Dienstleistungsqualität
1,901
Risiko
1,772
Service management
1,759
EU-Staaten
1,733
Risk
1,720
EU countries
1,672
Customer satisfaction
1,622
Dienstleistungsmanagement
1,619
Einkommensverteilung
1,596
Kundenzufriedenheit
1,584
Income distribution
1,527
Wirtschaftswachstum
1,502
Economic growth
1,426
Produktivität
1,418
Productivity
1,409
more ...
less ...
Online availability
All
Undetermined
862
Free
319
Type of publication
All
Article
1,913
Book / Working Paper
717
Journal
1
Type of publication (narrower categories)
All
Article in journal
1,591
Aufsatz in Zeitschrift
1,591
Aufsatz im Buch
303
Book section
303
Hochschulschrift
187
Thesis
141
Graue Literatur
92
Non-commercial literature
92
Working Paper
68
Arbeitspapier
67
Case study
48
Fallstudie
48
Aufsatzsammlung
33
Collection of articles of several authors
31
Sammelwerk
31
Dissertation u.a. Prüfungsschriften
22
Lehrbuch
20
Conference paper
13
Konferenzbeitrag
13
Textbook
13
Ratgeber
12
Collection of articles written by one author
11
Guidebook
11
Sammlung
11
Handbook
9
Handbuch
9
Glossar enthalten
4
Glossary included
4
Reprint
4
Interview
3
Mikroform
3
Bibliografie
2
Bibliografie enthalten
2
Bibliographie
2
Bibliography included
2
Conference proceedings
2
Konferenzschrift
2
Research Report
2
Accompanied by computer file
1
Checkliste
1
more ...
less ...
Language
All
English
2,109
German
515
Undetermined
11
Dutch
1
Polish
1
Slovak
1
Author
All
Kumar, V.
40
Madhani, Pankaj M.
17
Bauer, Hans H.
16
Eggert, Andreas
15
Skiera, Bernd
15
Verhoef, Peter C.
14
Günter, Bernd
13
Kleinaltenkamp, Michael
13
Ko, Eunju
13
Hammerschmidt, Maik
12
Maas, Peter
12
Wiesel, Thorsten
12
Fader, Peter
11
Helm, Sabrina
11
Kim, Kyung Hoon
11
Mengen, Andreas
11
Frow, Pennie
10
Gallarza, Martina G.
10
Keränen, Joona
10
Matzler, Kurt
10
Bruhn, Manfred
9
Gil Saura, Irene
9
Gupta, Sunil
9
Heinonen, Kristina
9
Homburg, Christian
9
Krafft, Manfred
9
Reinartz, Werner J.
9
Belz, Christian
8
Glady, Nicolas
8
Graf, Albert
8
Heidemann, Julia
8
Neslin, Scott A.
8
Payne, Adrian
8
Petersen, J. Andrew
8
Rajagopal
8
Rust, Roland T.
8
Saarijärvi, Hannu
8
Venkatesan, Rajkumar
8
Weinstein, Art
8
Becker, Roman
7
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
9
Universität <Augsburg> / Lehrstuhl für BWL, Wirtschaftsinformatik,Informations- & Finanzmanagement
3
Academy of Marketing Science
2
Academy of Marketing Science / Annual Conference <2017, Coronado, Calif.>
2
De Gruyter Oldenbourg
2
Fachhochschule Reutlingen / European School of Business
2
Institut für Versicherungswirtschaft <Sankt Gallen>
2
Shaker Verlag
2
Universität <Augsburg> / Research Center Finance & Information Management
2
Universität <Bremen> / Lehrstuhl für Innovatives Markenmanagement
2
Books on Demand GmbH <Norderstedt>
1
Bundesverband des Deutschen Textil-Einzelhandels
1
CAMPUS 02 - Fachhochschule der Wirtschaft / FH-Bachelorstudiengang Marketing & Sales
1
Deutschland / Bundesministerium für Wirtschaft und Technologie
1
Eberhard Karls Universität Tübingen
1
Europa-Universität Viadrina Frankfurt (Oder)
1
Finanz Colloquium Heidelberg
1
Institut des Deutschen Textileinzelhandels <Köln>
1
Institut für Marktorientierte Unternehmensführung Mannheim
1
Karlsruher Institut für Technologie
1
Munich Business School
1
National Bureau of Economic Research
1
Panepistēmio Kypru / Department of Economics
1
Springer International Publishing
1
Springer-Verlag GmbH
1
Svenska Handelshögskolan <Helsinki>
1
Technische Universität <München> / Lehrstuhl für Dienstleistungs- und Technologiemarketing
1
Technische Universität Berlin
1
Technische Universität Hamburg
1
Technische Universität Hamburg / Institut für Innovationsmarketing
1
University of Applied Sciences Amberg-Weiden (OTH)
1
Universität <Augsburg> / KernkompetenzzentrumFinanz- & Informationsmanagement
1
Universität <Augsburg> / Lehrstuhl für Betriebswirtschaftslehre,Wirtschaftsinformatik & Financial EngineeringKernkompetenzzentrum IT & Finanzdienstleistungen
1
Universität <Köln> / Lehrstuhl für Wirtschaftsinformatik insbesondere Informationsmanagement
1
Universität <Sankt Gallen>
1
Universität Hohenheim
1
Universität Leipzig
1
Universität Mannheim
1
Universität St. Gallen / Institut für Versicherungswirtschaft
1
Universitäts- und Landesbibliothek Münster
1
more ...
less ...
Published in...
All
Journal of business research : JBR
88
Industrial marketing management : the international journal for industrial and high-tech firms
86
Journal of retailing and consumer services
47
SpringerLink / Bücher
35
International journal of hospitality management
34
The journal of business & industrial marketing
29
The service industries journal
28
Journal of marketing
26
Journal of the Academy of Marketing Science
24
Journal of marketing management : MM
18
Marketing theory
18
Journal of service research : JSR
17
Journal of strategic marketing
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
The journal of services marketing
17
Gabler Edition Wissenschaft
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of revenue and pricing management
16
Journal of service management
16
International journal of contemporary hospitality management
15
Handbook of research on customer equity in marketing
14
Journal of creating value
14
Journal of marketing research : JMR
14
Service business
13
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
Tourism management : research, policies, practice
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
11
Creating and managing superior customer value
11
Harvard business review : HBR
11
Innovation in pricing : contemporary theories and best practices
11
International journal of electronic customer relationship management : IJECRM
11
Journal of marketing analytics : JMA
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Business horizons
10
Springer eBook Collection / Business and Economics
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Cogent business & management
9
European journal of marketing : EJM
9
more ...
less ...
Source
All
ECONIS (ZBW)
2,525
USB Cologne (EcoSocSci)
82
USB Cologne (business full texts)
16
EconStor
4
BASE
2
OLC EcoSci
1
RePEc
1
more ...
less ...
Showing
1
-
10
of
2,631
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The moderating role of service innovation on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta
Sukwadi, Ronald
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 18-34
Persistent link: https://www.econbiz.de/10011892259
Saved in:
2
Ansätze zur Kundenwertanalyse in der Hotelindustrie
Gloede, Sandra
;
Schneider, Jürgen
- In:
Handbuch Hospitality Management : Managementkonzepte, …
,
(pp. 535-568)
.
2009
Persistent link: https://www.econbiz.de/10003816456
Saved in:
3
Value co-destruction in hotel services : exploring the misalignment of cognitive scripts among customers and providers
Järvi, Henna
;
Keränen, Joona
;
Ritala, Paavo
;
Vilko, Jyri
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012152098
Saved in:
4
Calculating tourists' customer equity and maximizing the hotel's ROI
Kim, Yumi Park
;
Boo, Soyoung
;
Qu, Hailin
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 408-421
Persistent link: https://www.econbiz.de/10011903549
Saved in:
5
Developing a multi-dimensional measure of hotel brand customers' online engagement behaviors to capture non-transactional value
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 593-609
Persistent link: https://www.econbiz.de/10014245435
Saved in:
6
Controlling für den internationalen Vertrieb
Kesten, Ralf
;
Lühn, Michael
- In:
Internationaler Vertrieb : Grundlagen, Konzepte und …
,
(pp. 645-663)
.
2012
Persistent link: https://www.econbiz.de/10009624371
Saved in:
7
When to drop an unprofitable customer
Kaplan, Robert S.
- In:
Harvard business review : HBR
90
(
2012
)
4
,
pp. 137-141
Persistent link: https://www.econbiz.de/10009537563
Saved in:
8
Wie viel ist der Kunde Wert?
Kaplan, Robert S.
- In:
Harvard-Business-Manager : das Wissen der Besten
34
(
2012
)
6
,
pp. 78-82
Persistent link: https://www.econbiz.de/10009538469
Saved in:
9
A qualitative analysis of slot clubs as drivers of casino loyalty
Hendler, Flavia
;
LaTour, Kathryn A.
- In:
Cornell hospitality quarterly : CQ
49
(
2008
)
2
,
pp. 105-121
Persistent link: https://www.econbiz.de/10003691950
Saved in:
10
Aufbau von Markenbeziehungen als Grundlage des Dienstleistungsmanagements
Huber, Frank
;
Vollhardt, Kai
;
Vogel, Johannes
- In:
Dienstleistungsmarken : Forum Dienstleistungsmanagement
,
(pp. 57-76)
.
2008
Persistent link: https://www.econbiz.de/10003676020
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->