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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
81,903
Konsumentenverhalten
79,424
Theorie
11,054
Theory
10,837
Relationship marketing
8,801
Beziehungsmarketing
8,770
Brand management
7,411
Markenführung
7,370
Brand image
6,585
Markenimage
6,545
Customer satisfaction
5,544
Online-Handel
5,413
Online retailing
5,402
Konsumtheorie
5,239
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5,063
USA
4,998
United States
4,752
Social Web
4,597
Social web
4,595
Online-Marketing
4,363
Internet marketing
4,353
Service quality
4,307
Dienstleistungsqualität
4,263
Brand
4,231
Markenartikel
4,222
Einzelhandel
4,093
Retail trade
4,054
Deutschland
4,000
Germany
3,723
Verbraucherverhalten
3,566
Werbewirkung
3,559
Advertising effects
3,521
Electronic Commerce
3,510
E-commerce
3,403
Privater Konsum
3,343
Private consumption
3,339
Experiment
3,336
Emotion
3,159
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2,994
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2,877
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927
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4,735
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648
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4
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4,621
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109
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109
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71
Graue Literatur
69
Non-commercial literature
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48
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48
Thesis
48
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44
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40
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12
Sammelwerk
12
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10
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8
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4
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4
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4
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4
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3
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English
5,279
German
106
French
2
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
8
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
319
International journal of hospitality management
184
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
57
Tourism management : research, policies, practice
54
The service industries journal
50
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Service business
41
Journal of strategic marketing
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
International journal of electronic marketing and retailing : IJEMR
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
5,381
EconStor
5
OLC EcoSci
1
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51
Effects of communicating emotions on consumer perceptions of fairness
Lee, Sooyeon Nikki
-
2004
Persistent link: https://www.econbiz.de/10003776858
Saved in:
52
Freedom of choice and perceived control : an investigation of the relationship between preference for choosing and customer satisfaction
Botti, Simona
-
2004
Persistent link: https://www.econbiz.de/10003777953
Saved in:
53
The effect of information satisfaction and relational benefit on consumer's online shopping site commitment
Park, Chung-Hoon
;
Kim, Young-gul
- In:
Contemporary research in e-branding
,
(pp. 292-312)
.
2009
Persistent link: https://www.econbiz.de/10003778279
Saved in:
54
Analyse der Präferenzen russischer Fachbesucher für ausgewählte Messeleistungen mit Hilfe der Choice-Based Conjoint-Analyse
Möser, Nataliya
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003779525
Saved in:
55
The determinants of customer interactions with internet-enabled e-banking services
Liao, Z.
;
Wong, W. K.
- In:
Journal of the Operational Research Society : OR
59
(
2008
)
9
,
pp. 1201-1210
Persistent link: https://www.econbiz.de/10003780158
Saved in:
56
Consumer product search and purchase behaviour using various retail channels : the role of perceived retail usefulness
Kim, Jihyun
;
Lee, Hyun-hwa
- In:
International journal of consumer studies
32
(
2008
)
6
,
pp. 619-627
Persistent link: https://www.econbiz.de/10003781885
Saved in:
57
"What's so special about family business?" : an exploratory study of UK and Irish consumer experiences of family businesses
Carrigan, Marylyn
;
Buckley, Joan
- In:
International journal of consumer studies
32
(
2008
)
6
,
pp. 656-666
Persistent link: https://www.econbiz.de/10003781897
Saved in:
58
Mit Service Menschen begeistern : Service-CRM-Magazin
Weiden : Samhammer AG, MM PR GmbH
-
2008 - 2009,1; damit Ersch. eingest.
Persistent link: https://www.econbiz.de/10003772547
Saved in:
59
Perceived value, satisfaction, and loyalty of TV travel product shopping : involvement as a moderator
Chen, Ching-fu
;
Tsai, Meng-huan
- In:
Tourism management : research, policies, practice
29
(
2008
)
6
,
pp. 1166-1171
Persistent link: https://www.econbiz.de/10003775895
Saved in:
60
The impact of value congruence on consumer-service brand relationships
Zhang, Jing
;
Bloemer, Josée M. M.
- In:
Journal of service research : JSR
11
(
2008/09
)
2
,
pp. 161-178
Persistent link: https://www.econbiz.de/10003776179
Saved in:
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