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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Relationship marketing
26,239
Beziehungsmarketing
25,565
Marketingmanagement
17,095
Marketing management
16,506
Consumer behaviour
12,515
Konsumentenverhalten
12,464
Marketing
9,753
Deutschland
7,088
Theorie
6,444
Theory
6,412
Germany
6,135
Customer satisfaction
5,701
Brand management
4,753
Markenführung
4,733
Service quality
4,113
Dienstleistungsqualität
4,100
Electronic Commerce
3,568
Marketing theory
3,227
Online-Marketing
3,223
Internet marketing
3,098
Marketingtheorie
3,079
Social Web
2,954
Social web
2,953
USA
2,877
Markenimage
2,768
Lieferantenmanagement
2,744
Supplier relationship management
2,743
United States
2,663
Brand image
2,639
E-commerce
2,463
Strategisches Management
2,400
Markenartikel
2,242
Marktforschung
2,083
Brand
2,059
Einzelhandel
1,992
Innovation
1,879
Kundenmanagement
1,844
Retail trade
1,826
Werbung
1,766
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Online availability
All
Undetermined
2,608
Free
955
Type of publication
All
Article
4,699
Book / Working Paper
952
Journal
4
Type of publication (narrower categories)
All
Article in journal
4,425
Aufsatz in Zeitschrift
4,425
Aufsatz im Buch
263
Book section
263
Hochschulschrift
181
Thesis
132
Graue Literatur
103
Non-commercial literature
103
Working Paper
63
Arbeitspapier
60
Conference paper
41
Konferenzbeitrag
41
Collection of articles of several authors
35
Sammelwerk
35
Case study
33
Fallstudie
33
Aufsatzsammlung
32
Guidebook
17
Ratgeber
17
Collection of articles written by one author
8
Sammlung
8
Lehrbuch
6
Konferenzschrift
5
Reprint
5
Textbook
5
Conference proceedings
3
Handbook
3
Handbuch
3
Bibliografie
2
Elektronischer Datenträger
2
Fallstudiensammlung
2
Accompanied by computer file
1
Bibliografie enthalten
1
Bibliography included
1
Checkliste
1
Elektronischer Datenträger als Beilage
1
Festschrift
1
Forschungsbericht
1
Interview
1
Mikroform
1
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Language
All
English
5,229
German
429
French
1
Italian
1
Author
All
Han, Heesup
33
Homburg, Christian
24
Mattila, Anna S.
20
Svensson, Göran
20
Prentice, Catherine
19
Aksoy, Lerzan
15
Gil Saura, Irene
15
Mittal, Vikas
14
Gustafsson, Anders
13
Hyun, Sunghyup Sean
13
Usman, Osly
13
Wong, IpKin Anthony
13
Bilgihan, Anil
12
Bruhn, Manfred
12
Keiningham, Timothy
12
Kim, Wansoo
12
Klaus, Philipp
12
Rather, Raouf Ahmad
12
Roschk, Holger
12
Stock-Homburg, Ruth
12
Balaji, M. S.
11
Blut, Markus
11
Evanschitzky, Heiner
11
Loureiro, Sandra Maria Correia
11
Quach, Sara
11
Töpfer, Armin
11
Wieseke, Jan
11
Bang, Nguyen
10
Barnes, Donald C.
10
Larivière, Bart
10
McColl-Kennedy, Janet R.
10
Ringle, Christian M.
10
Roberts-Lombard, Mornay
10
So, Kevin Kam Fung
10
Van Vaerenbergh, Yves
10
Bolton, Ruth N.
9
Casidy, Riza
9
Grégoire, Yany
9
Hollebeek, Linda D.
9
Huber, Frank
9
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Institution
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Springer Fachmedien Wiesbaden
11
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
RWTH Aachen
3
Eric Cuvillier <Firma>
2
Harvard Graduate School of Business Administration
2
Nomos Verlagsgesellschaft
2
Technische Universität Dresden
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Bergische Universität Wuppertal
1
Books on Demand GmbH <Norderstedt>
1
Conference Board
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
European Business School <Oestrich-Winkel>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Freie Universität Berlin
1
Georg-August-Universität Göttingen
1
IGI Global
1
International Conference on Services Management <North Cyprus)>
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer-Verlag GmbH
1
Tartu Ülikool
1
Technische Universität Braunschweig
1
Verlag Dr. Kovač
1
Walter de Gruyter GmbH & Co. KG
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Published in...
All
Journal of retailing and consumer services
258
Journal of business research : JBR
150
International journal of hospitality management
146
The journal of services marketing
109
Journal of hospitality marketing & management
64
The service industries journal
64
Journal of travel and tourism marketing
59
International journal of contemporary hospitality management
54
Tourism management : research, policies, practice
53
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Cogent business & management
47
Journal of service research : JSR
46
Journal of strategic marketing
45
Services marketing quarterly
45
Service business
44
Asia Pacific journal of marketing and logistics
41
Industrial marketing management : the international journal for industrial and high-tech firms
40
Journal of service management
40
Journal of the Academy of Marketing Science
38
SpringerLink / Bücher
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
36
The TQM journal : the international review of organizational improvement
35
The international journal of bank marketing : IJBM
34
The journal of business & industrial marketing
34
International journal of electronic customer relationship management : IJECRM
31
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Psychology & marketing
31
International journal of electronic marketing and retailing : IJEMR
28
Journal of service research
28
Journal of retailing
26
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
26
Total quality management & business excellence
26
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
European journal of marketing : EJM
24
Journal of hospitality and tourism insights
24
Journal of marketing
24
Journal of Asian finance, economics and business : JAFEB
23
International journal of quality and service sciences
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
22
The international review of retail, distribution and consumer research
22
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Source
All
ECONIS (ZBW)
5,640
USB Cologne (EcoSocSci)
6
EconStor
5
OLC EcoSci
4
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1
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Homburg, Christian
(
ed.
)
-
2008
-
7., überarb. Aufl.
Persistent link: https://www.econbiz.de/10003618816
Saved in:
2
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Homburg, Christian
(
ed.
)
-
2016
-
9., überarbeitete Auflage
Persistent link: https://www.econbiz.de/10011381718
Saved in:
3
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Homburg, Christian
(
ed.
)
-
2012
-
8., überarb. Aufl.
Persistent link: https://www.econbiz.de/10009315444
Saved in:
4
Kundenzufriedenheit messen und steigern
Töpfer, Armin
(
ed.
);
Bauer, Ewald
(
contributor
)
-
1999
-
2., erw. und überarb. Aufl.
Persistent link: https://www.econbiz.de/10000682567
Saved in:
5
Bonusprogramme als Instrumente des
Beziehungsmarketing
: eine theoretische und empirische Analyse
Müller, Steffen
-
2006
Persistent link: https://www.econbiz.de/10003358623
Saved in:
6
Fulfillment im Electronic Commerce : Gestaltungsansätze, Determinanten, Wirkungen
Köcher, Martin-Matthias
-
2006
-
1. Aufl
Persistent link: https://www.econbiz.de/10003335965
Saved in:
7
Connecting with your customers
2006
Persistent link: https://www.econbiz.de/10003292010
Saved in:
8
Kommunikationsqualität in persönlichen Kundenbeziehungen : Konzeptualisierung und empirische Prüfung
Frommeyer, Astrid
-
2005
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003007555
Saved in:
9
Marketing für Nachfolgeprodukte und neue Produktgenerationen : eine Analyse aus Kundensicht
Kaetzke, Philomela
-
2003
Persistent link: https://www.econbiz.de/10001747367
Saved in:
10
An integrated model of corporate brand experience and customer value co-creation behaviour
Shamim, Amjad
;
Ghazali, Zulkipli
;
Albinsson, Pia A.
- In:
International journal of retail & distribution management
44
(
2016
)
2
,
pp. 139-158
Persistent link: https://www.econbiz.de/10011552612
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