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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Australia
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Australien
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Customer satisfaction
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Dienstleistungsqualität
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Service quality
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Corporate culture
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Multinationales Unternehmen
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Partial least squares
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Partielle kleinste Quadrate
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Suchmaschine
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Technikfolgenabschätzung
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Technology assessment
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Akter, Shahriar
4
D'Ambra, John
4
Ray, Pradeep Kanta
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Wamba, Samuel Fosso
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Electronic markets : the international journal on networked business
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of production economics
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ECONIS (ZBW)
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Development and validation of an instrument to measure user perceived service quality of mHealth
Akter, Shahriar
;
D'Ambra, John
;
Ray, Pradeep Kanta
- In:
Information & management : the internat. journal of …
50
(
2013
)
4
,
pp. 181-195
Persistent link: https://www.econbiz.de/10009748424
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2
Continuance of mHealth services at the bottom of the pyramid : the roles of service quality and trust
Akter, Shahriar
;
Ray, Pradeep Kanta
;
D'Ambra, John
- In:
Electronic markets : the international journal on …
23
(
2013
)
1
,
pp. 29-47
Persistent link: https://www.econbiz.de/10009716739
Saved in:
3
Service quality of mHealth platforms : development and validation of a hierarchical model using PLS
Akter, Shahriar
;
D'Ambra, John
;
Ray, Pradeep Kanta
- In:
Electronic markets : the international journal on …
20
(
2010
)
3/4
,
pp. 209-227
Persistent link: https://www.econbiz.de/10008759994
Saved in:
4
Enabling a transformative service system by modeling quality dynamics
Akter, Shahriar
;
Wamba, Samuel Fosso
;
D'Ambra, John
- In:
International journal of production economics
207
(
2019
),
pp. 210-226
Persistent link: https://www.econbiz.de/10011957888
Saved in:
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