Service quality of mHealth platforms : development and validation of a hierarchical model using PLS
Year of publication: |
2010
|
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Authors: | Akter, Shahriar ; D'Ambra, John ; Ray, Pradeep Kanta |
Published in: |
Electronic markets : the international journal on networked business. - Heidelberg : Springer, ISSN 1019-6781, ZDB-ID 1309988-7. - Vol. 20.2010, 3/4, p. 209-227
|
Subject: | E-Health | E-health | Mobile Business | Mobile business | Dienstleistungsqualität | Service quality | Lebensqualität | Quality of life | Kundenzufriedenheit | Customer satisfaction | Partielle kleinste Quadrate | Partial least squares |
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