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~subject:"Kundenzufriedenheit"
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Trust: reason, routine, reflex...
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Kundenzufriedenheit
Vertrauen
17,115
Confidence
16,366
Trust
4,810
trust
3,810
Konzern
3,633
Corporate group
2,948
Consumer behaviour
2,768
Konsumentenverhalten
2,709
Theorie
2,098
Deutschland
2,044
Theory
2,043
Germany
1,775
Experiment
1,702
Relationship marketing
1,529
Beziehungsmarketing
1,460
Social capital
1,122
Sozialkapital
1,006
Welt
952
Electronic Commerce
938
World
928
Spieltheorie
918
E-commerce
910
Game theory
881
USA
879
Lieferantenmanagement
832
Supplier relationship management
830
Customer satisfaction
827
United States
782
China
780
Online-Handel
760
Online retailing
759
Corporate Governance
693
Corporate governance
688
Social Web
636
Social web
636
Managers
620
EU-Staaten
618
Führungskräfte
614
EU countries
599
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139
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13
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Svensson, Göran
18
Usman, Osly
12
Mysen, Tore
8
Han, Heesup
6
Lee, Choong-Ki
6
Roberts-Lombard, Mornay
6
Jacob, Jayanth
5
Andreoni, James
4
Bilgihan, Anil
4
Chung, Namho
4
Hansen, Torben
4
Lombart, Cindy
4
Louis, Didier
4
Mostert, Pierre
4
Nimako, Simon Gyasi
4
Osman, Zahir
4
Paulssen, Marcel
4
Pratiwi, Hana
4
Rosmawati, Pipih
4
Amoako, George Kofi
3
Billström, Anders
3
Cheah, Jun-Hwa
3
Chinomona, Richard
3
Fatima, Johra Kayeser
3
Ha, Hong Youl
3
Hutchinson, David
3
Hyun, Sunghyup Sean
3
Høgevold, Nils M.
3
Jaiyeoba, Olumide Olasimbo
3
Kim, Myung-Ja
3
Loureiro, Sandra Maria Correia
3
Mbawuni, Joseph
3
Menidjel, Choukri
3
Mpinganjira, Mercy
3
Narteh, Bedman
3
Ofori, Kwame Simpe
3
Padin, Carmen
3
Parayitam, Satyanarayana
3
Paul, Thomas John
3
Rajaobelina, Lova
3
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National Bureau of Economic Research
1
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1
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
1
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Journal of retailing and consumer services
31
International journal of hospitality management
14
Journal of travel and tourism marketing
12
Journal of business research : JBR
11
Asia Pacific journal of marketing and logistics
10
Journal of strategic marketing
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
9
Pakistan journal of commerce and social sciences
9
Cogent business & management
8
International journal of electronic marketing and retailing : IJEMR
8
International journal of e-business research : an official publication of the Information Resources Management Association
7
Journal of hospitality marketing & management
7
Services marketing quarterly
7
The journal of business & industrial marketing
7
The journal of services marketing
7
The service industries journal
7
International journal of electronic customer relationship management : IJECRM
6
Journal of financial services marketing
6
Journal of internet commerce
6
Service business
6
The international journal of bank marketing : IJBM
6
European journal of marketing : EJM
5
International journal of electronic business : IJEB
5
International journal of procurement management
5
International journal of public sector performance management : IJPSPM
5
Journal of Islamic marketing
5
Journal of business-to-business marketing
5
Journal of electronic commerce research : JECR
5
Journal of financial services marketing : JFSM
5
Journal of global information management : an official publication of the Information Resources Management Association
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
Psychology & marketing
5
Tourism management : research, policies, practice
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of bank marketing
4
International journal of business excellence
4
International journal of business excellence : IJBEX
4
International journal of consumer studies
4
International journal of internet marketing and advertising : IJIMA
4
International journal of technology marketing : IJTMkt
4
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ECONIS (ZBW)
775
RePEc
1
Showing
1
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1
Antecedents and consequences of mobile usability : linking simplicity and interactivity to satisfaction,
trust
, and brand loyalty
Lee, Dongwon
;
Moon, Junghoon
;
Kim, Yong Jin
;
Yi, Mun Y.
- In:
Information & management : the internat. journal of …
52
(
2015
)
3
,
pp. 295-304
Persistent link: https://www.econbiz.de/10010515272
Saved in:
2
Exploring the process of customer engagement, self-brand connections and loyalty
Naumann, Kay
;
Bowden, Jana
- In:
Problems and perspectives in management : PPM ; …
13
(
2015
)
1
,
pp. 56-66
Persistent link: https://www.econbiz.de/10010516997
Saved in:
3
An investigation of online shopping experience on
trust
and behavioral intentions
Samuel, Lee Hao Suan
;
Balaji, M. S.
;
Khong Kok Wei
- In:
Journal of internet commerce
14
(
2015
)
2
,
pp. 233-254
Persistent link: https://www.econbiz.de/10011432424
Saved in:
4
Antecedents of the client's
trust
in low- versus high-consequence decisions
Terres, Mellina da Silva
;
Santos, Christiane Pizzutti dos
; …
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010531133
Saved in:
5
A structural relationship between domestic tourist satisfaction,
trust
, switching barriers and retention
Lertwannawit, Aurathai
;
Gulid, Nak
- In:
International business and economics research journal
13
(
2014
)
6
,
pp. 1375-1382
Persistent link: https://www.econbiz.de/10011280211
Saved in:
6
The relative contribution of love and
trust
towards customer loyalty
Chen, Shu-Ching
;
Quester, Pascale G.
- In:
Australasian marketing journal
23
(
2015
)
1
,
pp. 13-18
Persistent link: https://www.econbiz.de/10011284767
Saved in:
7
The relationship continuity model and customer loyalty in the banking industry : a case study of the maskan bank of Iran
Faryabi, Mohammad
;
Sadeghzadeh, Kousar
;
Zakeri, Abdolnaser
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 37-52
Persistent link: https://www.econbiz.de/10011289287
Saved in:
8
The role of
trust
in creating positive word of mouth and behavioral intentions : the case of online social networks
Barreda, Albert A.
;
Bilgihan, Anil
;
Kageyama, Yoshimasa
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 16-36
Persistent link: https://www.econbiz.de/10011289292
Saved in:
9
Antecedents and consequences of pharmacy loyalty behavior
Athavale, Amod S.
;
Banahan, Benjamin F., III
;
Bentley, …
- In:
International journal of pharmaceutical and healthcare …
9
(
2015
)
1
,
pp. 36-55
Persistent link: https://www.econbiz.de/10011302267
Saved in:
10
Perceived value, reputation,
trust
, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio
;
Eberle, Luciene
;
Bebber, Suélen
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
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