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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Franchising
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Paswan, Audhesh K.
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Dant, Rajiv P.
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Ganesh, Gopala
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Gleiberman, Aaron M.
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Guzman, Francisco
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Joen, Hyo-jin Jean
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Journal of retailing and consumer services
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Journal of marketing for higher education
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ECONIS (ZBW)
6
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Higher education institutions : satisfaction and loyalty among international students
Paswan, Audhesh K.
;
Ganesh, Gopala
- In:
Journal of marketing for higher education
19
(
2009
)
1
,
pp. 65-84
Persistent link: https://www.econbiz.de/10003865248
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2
Beyond the shadow of a doubt : the effect of consumer knowledge on restaurant evaluation
Naderi, Iman
;
Paswan, Audhesh K.
;
Guzman, Francisco
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 221-229
Persistent link: https://www.econbiz.de/10011930005
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3
Development of a service continance model with IT service antecedents
Boakye, Kwabena G.
;
McGinnis, Thomas C.
;
Prybutok, Victor R.
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 717-724
Persistent link: https://www.econbiz.de/10010407234
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4
Online customer service and retail type-product congruence
Suryandari, Retno Tanding
;
Paswan, Audhesh K.
- In:
Journal of retailing and consumer services
21
(
2014
)
1
,
pp. 69-76
Persistent link: https://www.econbiz.de/10010233537
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5
Special issue: franchising and retailing
Dant, Rajiv P.
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009380048
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6
National versus local brands : examining the influences of credence and experience services on customer perceptions of quality in a franchise context
Joen, Hyo-jin Jean
;
Dant, Rajiv P.
;
Gleiberman, Aaron M.
- In:
European journal of marketing : EJM
48
(
2014
)
7/8
,
pp. 1511-1535
Persistent link: https://www.econbiz.de/10010415544
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