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21st century luxury fashion retailers' marketing strategies for customer satisfaction : UK perspective

Ryding, Daniella; Vignali, Gianpaolo; Caratù, Myriam; … - In: International journal of business and globalisation : IJBG 16 (2016) 1, pp. 79-103

Persistent link: https://www.econbiz.de/10011616638

Drivers of Consumer's Satisfaction with Luxury Fashion Products and Overall Satisfaction's Impact on Repurchase Intention

Ciornea, Raluca - 2014

' satisfaction in case of luxury fashion products and then to establish the overall satisfaction's impact on the repurchase intention … has impact on the repurchase intention in case of luxury fashion products, but explained nearly half of the variation … intention in case of luxury fashion products in particular, nor for luxury products in general. Also the study contributes to …

Persistent link: https://www.econbiz.de/10013061487

Customer emotions and their triggers in luxury retail : understanding the effects of customer emotions before and after entering a luxury shop

Kim, Sooyun; Park, Geebum; Lee, Yeonjoo; Choi, Sunmee - In: Journal of business research : JBR 69 (2016) 12, pp. 5809-5818

Persistent link: https://www.econbiz.de/10011597515

Conceptualization and assessment of E-service quality for luxury brands

Kim, Jung-Hwan; Kim, Minjeong - In: The service industries journal 40 (2020) 5/6, pp. 436-470

Persistent link: https://www.econbiz.de/10012208579

Effect of digital brand experience on luxury fashion brand authenticity, attachment and loyalty

Lin, Fan-Lu; Ku, Te-Hsing - In: South African journal of business management 54 (2023) 1, pp. 1-8

Purpose: The visual storytelling feature of Instagram provides luxury fashion brands with an appropriate platform to … fashion brands. Design/methodology/approach: This study adopts a quantitative analysis by collecting data with a survey …, generating attachment and loyalty to a luxury fashion brand. Originality/value: This research presents insights about digital …

Persistent link: https://www.econbiz.de/10014536023

Are the factors affecting satisfaction and actual purchase the same? : comparisons between unplanned and planned purchase

Yang, Sujin; Lee, Yun Jung - In: Journal of fashion marketing and management 21 (2017) 2, pp. 172-186

Persistent link: https://www.econbiz.de/10011661963

Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants

Wu, Cedric Hsi-jui; Liang, Rong-da - In: International journal of hospitality management 28 (2009) 4, pp. 586-593

Persistent link: https://www.econbiz.de/10003875816

Sustainable fashion index model and its implication

Wang, Huanzhang; Liu, Honglei; Kim, Sang Jin; Kim, … - In: Journal of business research : JBR 99 (2019), pp. 430-437

Persistent link: https://www.econbiz.de/10012023673

Examining perceived betrayal, desire for revenge and avoidance, and the moderating effect of relational benefits

Lee, Jin-soon; Pan, Steve; Tsai, Henry - In: International journal of hospitality management 32 (2013), pp. 80-90

Persistent link: https://www.econbiz.de/10009717667

Attitudes, perceptions, and responses of purchasers versus subscribers-only for daily deals on hospitality products

Ong, Beng Soo - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 180-201

Persistent link: https://www.econbiz.de/10010526367

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