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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Strukturgleichungsmodell
4,043
Structural equation model
4,028
Tourismusforschung
1,183
Tourism research
1,111
Partial least squares
900
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structural equation modeling
455
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structural equation model
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Bruhn, Manfred
5
Fatima, Johra Kayeser
5
Mayer-Vorfelder, Matthias
5
Ringle, Christian M.
5
Assaker, Guy
4
Jaiswal, Deepak
4
Kant, Rishi
4
Sarstedt, Marko
4
Akter, Shahriar
3
Di Mascio, Rita
3
Fongsuwan, Wanno
3
Gera, Rajat
3
Hallak, Rob
3
Lee, Choong-Ki
3
Li, Jun
3
Neuts, Bart
3
Nijkamp, Peter
3
Rather, Raouf Ahmad
3
Romão, João
3
Roy, Sanjit
3
Schwaiger, Manfred
3
Wirtz, Bernd W.
3
Wu, Ming-Lu
3
Abdul Rahman
2
Abu Bakar bin Abdul Hamid
2
Ahmed, Rizwan Raheem
2
Aksoy, Lerzan
2
Anil, Anu P.
2
Assaf, A. Georges
2
Bhatt, Kedar
2
Bilgihan, Anil
2
Butaney, Gul T.
2
Casidy, Riza
2
Chatzoudes, Dimitrios
2
Cooil, Bruce
2
D'Ambra, John
2
Di Pietro, Laura
2
Dwivedi, Yogesh Kumar
2
Elsäßer, Marc
2
Falk, Tomas
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Springer International Publishing
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Technische Universität Hamburg
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International journal of hospitality management
13
Asia Pacific journal of marketing and logistics
10
The service industries journal
10
Tourism management : research, policies, practice
10
The journal of services marketing
8
International journal of services and operations management
7
Journal of retailing and consumer services
7
Journal of strategic marketing
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
European journal of marketing : EJM
6
International journal of productivity and quality management : IJPQM
6
Journal of travel and tourism marketing
6
Tourism analysis : an interdisciplinary tourism & hospitality journal
6
International journal of services, economics and management
5
Journal of marketing theory and practice
5
Quality management journal : QMJ
5
Global business review
4
International journal of quality & reliability management
4
International journal of quality and service sciences
4
Journal of business research : JBR
4
Journal of hospitality marketing & management
4
Journal of marketing management : MM
4
Total quality management & business excellence
4
Benchmarking : an international journal ; BIJ
3
Handbook of partial least squares : concepts, methods and applications
3
Human systems management : HSM
3
International journal of Indian culture and business management
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of internet marketing and advertising : IJIMA
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of business-to-business marketing
3
Journal of consumer behaviour : an international research review
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Research journal of business management
3
The international journal of bank marketing : IJBM
3
Tourism and hospitality research : the surrey quarterly review
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ECONIS (ZBW)
436
EconStor
2
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1
E-service quality dimensions' effect on customers' willingness to buy : structural equation modelling approach
Kumar, Anil
;
Dash, Manoj Kumar
- In:
International journal of services and operations management
22
(
2015
)
3
,
pp. 287-303
Persistent link: https://www.econbiz.de/10011522590
Saved in:
2
Service quality and attitudinal loyalty : the mediating effect of delight on retail banking relationships
Coetzee, Alex
;
Coetzee, Johan
- In:
Global business & economics review
21
(
2018
)
1
,
pp. 120-138
Persistent link: https://www.econbiz.de/10012126577
Saved in:
3
The implication of wine quality in a new model of the European Customer Satisfaction Index
Pastor Tejedor, Jesús
;
Navarro Elola, Luis
;
Pérez …
- In:
Total quality management & business excellence
30
(
2019
)
10
,
pp. 1092-1109
Persistent link: https://www.econbiz.de/10012199818
Saved in:
4
The path from brand communities through word of mouth to the intentions to adopt video streaming service : a two-stage framework
Barajas-Portas, Karla
;
Reyes-Mercado, Pável
- In:
International journal of business competition and …
6
(
2018
)
2
,
pp. 80-104
Persistent link: https://www.econbiz.de/10011916470
Saved in:
5
Understanding the service quality and customer satisfaction of mobile banking in Bangladesh : using a structural equation model
Khan, Abdul Gaffar
;
Lima, Reshma Pervin
;
Mahmud, Md. Shahed
- In:
Global business review
22
(
2021
)
1
,
pp. 85-100
Persistent link: https://www.econbiz.de/10012483214
Saved in:
6
Modelling customer advocacy : a PLS path modeling approach
Roy, Sanjit
- In:
Journal of strategic marketing
23
(
2015
)
5
,
pp. 380-398
Persistent link: https://www.econbiz.de/10011479430
Saved in:
7
Should relationship quality be measured as a disaggregated or a composite construct?
Izogo, Ernest Emeka
- In:
Management research review
39
(
2016
)
1
,
pp. 115-131
Persistent link: https://www.econbiz.de/10011535920
Saved in:
8
The influence of customer perceptions on financial performance in hospitality organizations : an empirical study
Nair, Girish K.
- In:
The journal of hospitality financial management : …
22
(
2014
)
2
,
pp. 63-74
Persistent link: https://www.econbiz.de/10010496331
Saved in:
9
Customer satisfaction: a mathematical framework for its analysis and its measurement
Ferrentino, R.
;
Boniello, C.
- In:
Computational management science
17
(
2020
)
1
,
pp. 23-45
Persistent link: https://www.econbiz.de/10012205990
Saved in:
10
3G post adoption users experience with telecommunications services : a partial least squares (PLS) path modelling approach
Sajad Rezaei
;
Amin, Muslim
;
Moghaddam, Minoo
;
Mohamed, …
- In:
Nankai business review international
7
(
2016
)
3
,
pp. 389-422
Persistent link: https://www.econbiz.de/10011688336
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