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Structural equation modelling of service quality and corporate image that affect customer satisfaction in private nursing homes in the Bangkok metropolitan region
Satsanguan, Lanchakorn; Fongsuwan, Wanno; … - In: Research journal of business management 9 (2015) 1, pp. 68-87
Persistent link: https://www.econbiz.de/10011413705
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The study on service quality and customer satisfaction by applying discriminate analysis for Taiwan's nursing hotel
Chen, Yung-Kun; Huang, Wan-Tran; Hsieh, Tsuifang - In: International journal of electronic customer … 3 (2009) 2, pp. 186-206
Persistent link: https://www.econbiz.de/10003850216
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Implementing CRM in nursing homes : the effects of resident satisfaction
Wang, Mai-ling - In: Managing service quality : MSQ ; an international journal 23 (2013) 5, pp. 388-409
Persistent link: https://www.econbiz.de/10009792542
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Measuring perception of service quality of Serbian rural tourism using RURALQUAL scale
Perić, Goran; Dramićanin, Sandra; Milenkovski, Ace - In: Bizinfo (Blace) : časopis iz oblasti ekonomije … 11 (2020) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10012268841
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Analyzing effectiveness of service quality in Tirupattur post office toward postal life insurance (PLI) and rural postal life insurance (RPLI)
Rasadurai, Dakshayini; Raguraman, M. - In: International journal of financial engineering 10 (2023) 1, pp. 1-11
Persistent link: https://www.econbiz.de/10014251220
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Buyer behaviour modelling of rural online purchase intention using logistic regression
Arumugam, Thangaraja; Hameed, S. Shahul; Sanjeev, M. A. - In: International journal of management & enterprise … 22 (2023) 2, pp. 139-157
Persistent link: https://www.econbiz.de/10014316668
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Citizens' perceived value of locally-provided services : empirical study of a rural population in Southeast Finland
Immonen, Mika; Sintonen, Sanna - In: International journal of public sector management : IJPSM 29 (2016) 2, pp. 183-200
Persistent link: https://www.econbiz.de/10011546255
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Outcomes of public health reform : service availability in rural areas
Immonen, Mika; Vilko, Jyri; Koivuniemi, Jouni; … - In: International journal of public sector management : IJPSM 28 (2015) 1, pp. 42-56
Persistent link: https://www.econbiz.de/10010496746
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Measuring service quality and customer satisfaction : an empirical study in the senior-care organizations in rural areas of Central Taiwan
Chiu, Chan-chien; Chen, Wei-chiang; Chang, Hsing-yun - In: International journal of management and marketing … 3 (2010) 2, pp. 65-74
Persistent link: https://www.econbiz.de/10003951010