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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Vertrauen
3,763
trust
3,728
Konzern
3,612
Trust
3,576
Confidence
3,567
Corporate group
2,927
Deutschland
1,281
Germany
1,065
Konsumentenverhalten
996
Consumer behaviour
995
vulnerability
829
Vulnerability
772
Theorie
636
Theory
609
Relationship marketing
554
Beziehungsmarketing
548
Experiment
502
Multinationales Unternehmen
460
Corporate Governance
442
Corporate governance
434
Social capital
401
Transnational corporation
392
Welt
374
Customer satisfaction
366
World
360
Firm performance
348
India
346
Unternehmenserfolg
346
Indien
316
Lieferantenmanagement
316
Supplier relationship management
314
Sozialkapital
305
Electronic Commerce
297
E-commerce
292
USA
291
China
281
EU-Staaten
278
social capital
278
Online retailing
276
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All
Undetermined
220
Free
39
Type of publication
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Article
362
Book / Working Paper
1
Type of publication (narrower categories)
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Article in journal
361
Aufsatz in Zeitschrift
361
Conference paper
3
Konferenzbeitrag
3
Aufsatz im Buch
1
Book section
1
Collection of articles of several authors
1
Graue Literatur
1
Non-commercial literature
1
Sammelwerk
1
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English
363
Author
All
Svensson, Göran
12
Han, Heesup
5
Roberts-Lombard, Mornay
5
Lee, Choong-Ki
4
Mostert, Pierre
4
Nimako, Simon Gyasi
4
Bilgihan, Anil
3
Billström, Anders
3
Fatima, Johra Kayeser
3
Hyun, Sunghyup Sean
3
Jacob, Jayanth
3
Lombart, Cindy
3
Louis, Didier
3
Loureiro, Sandra Maria Correia
3
Mbawuni, Joseph
3
Mpinganjira, Mercy
3
Mysen, Tore
3
Narteh, Bedman
3
Ofori, Kwame Simpe
3
Padin, Carmen
3
Parayitam, Satyanarayana
3
Paul, Thomas John
3
Rindell, Anne
3
Rohman, Fatchur
3
Song, Hak-jun
3
Van Tonder, Estelle
3
Yeboah-Asiamah, Eric
3
Al-Ansi, Amr
2
Amoako, George Kofi
2
Anish, M. N.
2
Arcand, Manon
2
Aritonang, R.
2
Balaji, M. S.
2
Bebber, Suélen
2
Benhabib, Abderrezzak
2
Brun, Isabelle
2
Busser, James A.
2
Cai, Ruiying
2
Cheah, Jun-Hwa
2
Chi, Christina Geng-Qing
2
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Journal of retailing and consumer services
20
Journal of travel and tourism marketing
9
International journal of hospitality management
7
Journal of business research : JBR
7
Journal of strategic marketing
7
Asia Pacific journal of marketing and logistics
6
Journal of financial services marketing
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
The international journal of bank marketing : IJBM
6
Journal of global information management : an official publication of the Information Resources Management Association
5
Journal of hospitality marketing & management
5
Service business
5
Cogent business & management
4
International journal of business excellence : IJBEX
4
International journal of electronic business : IJEB
4
International journal of electronic marketing and retailing : IJEMR
4
Journal of business-to-business marketing
4
Market : review for marketing theory and practice
4
Pakistan journal of commerce and social sciences
4
Services marketing quarterly
4
The journal of business & industrial marketing
4
The service industries journal
4
International journal of bank marketing
3
International journal of business and systems research : IJBSR
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of procurement management
3
International journal of quality & reliability management
3
International journal of services, economics and management
3
International journal of technology marketing : IJTMkt
3
Journal of customer behaviour
3
Journal of financial services marketing : JFSM
3
Journal of internet commerce
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of service management
3
Journal of service research
3
Nepalese journal of finance : a publication of Uniglobe College
3
Psychology & marketing
3
Serbian journal of management : an international journal for theory and practice of management science ; SJM
3
The journal of services marketing
3
Administrative Sciences : open access journal
2
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ECONIS (ZBW)
363
Showing
1
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10
of
363
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date (oldest first)
1
Examining the role of consumer
hope
in explaining the impact of perceived brand value on customer-brand relationship outcomes in an online retailing environment
Fazal-e-Hasan, Syed
;
Ahmadi, Hormoz
;
Mortimer, Gary
; …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 101-111
Persistent link: https://www.econbiz.de/10011808556
Saved in:
2
The relationship among positive emotional dispositions, career adaptability, and satisfaction in Italian high school students
Wilkins, Kerrie G.
;
Santilli, Sara
;
Ferrari, Lea
;
Nota, …
- In:
Journal of vocational behavior
85
(
2014
)
3
,
pp. 329-338
Persistent link: https://www.econbiz.de/10010441206
Saved in:
3
Expecting the surprises : role of
hope
in consumer repurchase intentions in an online shopping environment
Trivedi, Vibha
;
Banerji, Diptiman
;
Yadav, Mohit
- In:
Journal of strategic marketing
31
(
2023
)
4
,
pp. 794-816
Persistent link: https://www.econbiz.de/10014304969
Saved in:
4
Customer experiences and situational
vulnerability
: an exploration of hotel services during a disaster
Lagiewski, Rick
;
Perotti, Victor
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013482222
Saved in:
5
The role of customer relationship
vulnerability
in service recovery
Cénophat, Sadrac
;
Eisend, Martin
;
Bayón, Tomás
; …
- In:
Journal of service research
27
(
2024
)
2
,
pp. 283-301
Persistent link: https://www.econbiz.de/10014580442
Saved in:
6
Consumer brand loyalty in the Chilean wine industry
Bianchi, Constanza
- In:
Journal of food products marketing
21
(
2015
)
4
,
pp. 442-460
Persistent link: https://www.econbiz.de/10011432296
Saved in:
7
An investigation of online shopping experience on
trust
and behavioral intentions
Samuel, Lee Hao Suan
;
Balaji, M. S.
;
Khong Kok Wei
- In:
Journal of internet commerce
14
(
2015
)
2
,
pp. 233-254
Persistent link: https://www.econbiz.de/10011432424
Saved in:
8
Price image consequences
Lombart, Cindy
;
Louis, Didier
;
Labbé-Pinlon, Blandine
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 107-116
Persistent link: https://www.econbiz.de/10011434109
Saved in:
9
Sources of retailer personality : private brand perceptions
Lombart, Cindy
;
Louis, Didier
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 117-125
Persistent link: https://www.econbiz.de/10011434111
Saved in:
10
Trust
and commitment as mediators of the relationship between quality advice and customer loyalty
Van Tonder, Estelle
- In:
The journal of applied business research
32
(
2016
)
1
,
pp. 289-302
Persistent link: https://www.econbiz.de/10011436588
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