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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
81,934
Konsumentenverhalten
79,455
Einzelhandel
17,657
Retail trade
15,056
Theorie
10,583
Theory
10,392
Relationship marketing
9,265
Beziehungsmarketing
9,234
Brand management
8,000
Markenführung
7,954
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6,740
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6,706
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6,047
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6,032
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5,762
Customer satisfaction
5,749
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5,639
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5,409
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4,724
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4,722
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4,697
Markenartikel
4,520
Online-Marketing
4,520
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4,511
Internet marketing
4,506
Service quality
4,506
Dienstleistungsqualität
4,460
Electronic Commerce
4,215
E-commerce
4,054
Werbewirkung
3,606
Verbraucherverhalten
3,574
Advertising effects
3,568
Experiment
3,409
Pricing strategy
3,404
Preismanagement
3,399
Emotion
3,215
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3,092
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3,041
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2,896
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5,459
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122
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Han, Heesup
55
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
16
Prayag, Girish
16
Gil Saura, Irene
14
Loureiro, Sandra Maria Correia
14
Söderlund, Magnus
14
Jang, Soocheong
13
Mittal, Vikas
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Wu, Luorong
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Bang, Nguyen
10
Barnes, Donald C.
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Amin, Muslim
9
Chua, Bee-Lia
9
Evanschitzky, Heiner
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
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Springer Fachmedien Wiesbaden
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
1
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Journal of retailing and consumer services
329
International journal of hospitality management
188
Journal of business research : JBR
155
The journal of services marketing
104
Journal of hospitality marketing & management
92
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
74
Services marketing quarterly
57
Tourism management : research, policies, practice
55
The service industries journal
52
Psychology & marketing
51
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Journal of service management
42
Service business
42
Journal of service research : JSR
41
Journal of strategic marketing
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Tourism management perspectives : TMP
36
International journal of electronic marketing and retailing : IJEMR
35
European journal of marketing : EJM
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
34
International journal of retail & distribution management
30
Journal of retailing
29
Journal of the Academy of Marketing Science
28
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
Journal of air transport management
26
International journal of quality and service sciences
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
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ECONIS (ZBW)
5,575
EconStor
6
OLC EcoSci
1
RePEc
1
USB Cologne (EcoSocSci)
1
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1
Customer emotions and their triggers in luxury retail : understanding the effects of customer emotions before and after entering a luxury shop
Kim, Sooyun
;
Park, Geebum
;
Lee, Yeonjoo
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5809-5818
Persistent link: https://www.econbiz.de/10011597515
Saved in:
2
21st century luxury fashion retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
3
The determinants and consequences of website credibility in e-retailing: examining the roles of ethical issues
Limbu, Yam B.
;
Jensen, Ricard W.
- In:
International journal of electronic marketing and …
9
(
2018
)
1
,
pp. 89-108
Persistent link: https://www.econbiz.de/10011849125
Saved in:
4
Chinese mind piracy? : the effects of copyright awareness on online consumer behavior
Wang, Wei-Hua
;
Kim, Sae-Bum
- In:
Journal of international trade & commerce
12
(
2016
)
3
,
pp. 79-93
Persistent link: https://www.econbiz.de/10011796219
Saved in:
5
Phänomen Luxusmarke : identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam
(
contributor
)
-
2008
-
2., überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10003636982
Saved in:
6
Phänomen Luxusmarke : identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam
;
Huber, Frank
;
Regier, Stefanie
; …
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003354640
Saved in:
7
Customer commitment to luxury brands : antecedents and consequences
Shukla, Paurav
;
Banerjee, Madhumita
;
Singh, Jaywant
- In:
Journal of business research : JBR
69
(
2016
)
1
,
pp. 323-331
Persistent link: https://www.econbiz.de/10011417731
Saved in:
8
Understanding the customer experiences from the perspective of guests and hotel managers : empirical findings from luxury hotels in Istanbul, Turkey
Cetin, Gurel
;
Walls, Andrew
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 395-424
Persistent link: https://www.econbiz.de/10011499254
Saved in:
9
Redefining luxury service with technology implementation : the impact of technology on guest satisfaction and loyalty in a luxury hotel
Shin, Hyejo Hailey
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1491-1514
Persistent link: https://www.econbiz.de/10013164618
Saved in:
10
Marketing luxury services beyond affluence in the new normal : insights from fine dining during the coronavirus pandemic
Lim, Weng Marc
;
Aggarwal, Arun
;
Dandotiya, Ravi
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013209691
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