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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Konsumentenverhalten
79,198
Consumer behaviour
78,765
Marketing
29,196
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17,039
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17,016
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5,533
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4,798
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4,558
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4,528
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4,524
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4,249
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4,187
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Han, Heesup
55
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25
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22
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18
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16
Hyun, Sunghyup Sean
16
Prayag, Girish
16
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Rather, Raouf Ahmad
12
Gil Saura, Irene
11
Gustafsson, Anders
11
Ha, Hong Youl
11
Huber, Frank
11
Prybutok, Victor R.
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Wu, Luorong
11
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10
Bang, Nguyen
10
Barnes, Donald C.
10
Izogo, Ernest Emeka
10
Liu, Chih-Hsing
10
Qu, Hailin
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Quach, Sara
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Roschk, Holger
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Sreejesh, S.
10
Verhoef, Peter C.
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Yu, Jongsik
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Amin, Muslim
9
Chua, Bee-Lia
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A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
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1
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1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
1
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Harvard Graduate School of Business Administration
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IGI Global
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Marketing Research Symposium <1977, Bloomington, Ind.>
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National Bureau of Economic Research
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Technische Universität Dresden
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Verlag Dr. Kovač
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Journal of retailing and consumer services
322
International journal of hospitality management
189
Journal of business research : JBR
164
The journal of services marketing
106
Journal of hospitality marketing & management
96
Journal of travel and tourism marketing
90
International journal of contemporary hospitality management
80
Cogent business & management
75
Tourism management : research, policies, practice
61
Services marketing quarterly
59
The service industries journal
54
Asia Pacific journal of marketing and logistics
51
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Psychology & marketing
48
Service business
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of strategic marketing
41
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
40
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
38
European journal of marketing : EJM
37
The international journal of bank marketing : IJBM
35
International journal of electronic marketing and retailing : IJEMR
34
Journal of the Academy of Marketing Science
33
The international review of retail, distribution and consumer research
31
International journal of retail and distribution management
27
Journal of air transport management
27
The TQM journal : the international review of organizational improvement
27
Tourism analysis : an interdisciplinary tourism & hospitality journal
27
International journal of quality and service sciences
26
International journal of retail & distribution management
26
Journal of Asian finance, economics and business : JAFEB
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Total quality management & business excellence
26
Journal of Islamic marketing
25
The journal of brand management : an international journal
25
International journal of services, economics and management
24
Journal of internet commerce
24
Marketing intelligence & planning
24
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ECONIS (ZBW)
5,835
EconStor
6
USB Cologne (EcoSocSci)
2
OLC EcoSci
1
RePEc
1
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1
The mediation role of brand trust and satisfaction between brand image and loyalty
Gelaidan, Hamid Mahmood
;
Mabkhot, Hashed Ahmad
; …
- In:
Journal for global business advancement : JGBA
14
(
2021
)
6
,
pp. 845-862
Persistent link: https://www.econbiz.de/10013353220
Saved in:
2
The roles of perceived quality, trust, and satisfaction in predicting brand loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
3
The effect of perceived influence on brand loyalty mediated by brand trust among automotive consumers in YouTube
Arzaqi, Zam
;
Sumiati
;
Surachman
-
2023
Persistent link: https://www.econbiz.de/10014414358
Saved in:
4
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
5
Examining the impact of self-image congruence on brand preference and satisfaction : the moderating effect of expertise
Sohail, M. Sadiq
;
Awal, Farouk
- In:
Middle East journal of management : MEJM
4
(
2017
)
2
,
pp. 133-149
Persistent link: https://www.econbiz.de/10011762512
Saved in:
6
Examining the influence of customer-brand relationship constructs and bandwagon effect on brand loyalty
Anantharaman, Rajesh
;
Prashar, Sanjeev
;
Tata, Sai Vijay
- In:
Benchmarking : an international journal
30
(
2023
)
2
,
pp. 361-381
Persistent link: https://www.econbiz.de/10014231853
Saved in:
7
The antecedents and consequences of brand authenticity in the restaurant industry : robot service employees versus human service employees
Hwang, Jinsoo
;
Kim, Heather Markham
;
Joo, Kyu-Hyeon
; …
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 256-270
Persistent link: https://www.econbiz.de/10013352878
Saved in:
8
The moderating role of technology anxiety on brand service quality, brand image and their relation to brand loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
9
How product quality, brand image, and customer satisfaction affect the purchase decisions of Indonesian automotive customers
Waluya, Aris Insan
;
Iqbal, M. Ali
;
Indradewa, Rhian
- In:
International journal of services, economics and management
10
(
2019
)
2
,
pp. 177-193
Persistent link: https://www.econbiz.de/10012178928
Saved in:
10
The influence factors of brand loyalty : mobile phone industry
Khundyz, Zyeinyelkhaan
- In:
Inventi impact: retailing & consumer services
(
2018
)
4
,
pp. 224-233
Persistent link: https://www.econbiz.de/10012130322
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