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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
83,567
Konsumentenverhalten
81,117
Social Web
20,771
Social web
20,740
Soziales Netzwerk
16,631
Social network
15,707
Theorie
15,503
Theory
15,198
Werbung
13,888
Online-Marketing
13,229
Internet marketing
13,113
Advertising
11,361
Relationship marketing
10,793
Beziehungsmarketing
10,756
Brand management
9,125
Markenführung
9,067
Werbewirkung
8,022
Advertising effects
7,795
USA
7,633
Brand image
7,421
Markenimage
7,396
United States
7,190
Deutschland
6,752
Online-Handel
6,734
Online retailing
6,720
Customer satisfaction
6,230
Electronic Commerce
5,973
Germany
5,902
E-commerce
5,700
Credibility
5,564
Glaubwürdigkeit
5,277
Service quality
4,846
Markenartikel
4,840
Dienstleistungsqualität
4,793
Brand
4,765
Unternehmensnetzwerk
4,665
Business network
4,658
Einzelhandel
4,477
Retail trade
4,411
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1,009
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5,362
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693
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4
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79
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54
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53
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5,936
German
121
French
2
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Han, Heesup
56
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
16
Prayag, Girish
16
Jang, Soocheong
15
Aksoy, Lerzan
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Gustafsson, Anders
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Rather, Raouf Ahmad
12
Verhoef, Peter C.
12
Wu, Luorong
12
Law, Chun Hung Roberts
11
Liu, Chih-Hsing
11
Sparks, Beverley
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Kim, Woo Gon
10
Qu, Hailin
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Gursoy, Dogan
9
Ha, Hong Youl
9
Izogo, Ernest Emeka
9
Kim, Wansoo
9
Muskat, Birgit
9
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Springer Fachmedien Wiesbaden
3
Erasmus Research Institute of Management
2
IGI Global
2
Information Resources Management Association
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
Academy of Marketing
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
Technische Universität Hamburg
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
323
International journal of hospitality management
217
Journal of business research : JBR
161
The journal of services marketing
106
Journal of hospitality marketing & management
98
Journal of travel and tourism marketing
92
International journal of contemporary hospitality management
82
Cogent business & management
74
Tourism management : research, policies, practice
68
The service industries journal
62
Services marketing quarterly
59
Psychology & marketing
52
Asia Pacific journal of marketing and logistics
51
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
49
International journal of electronic marketing and retailing : IJEMR
46
Service business
44
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
44
Journal of strategic marketing
43
Journal of service management
40
Journal of service research : JSR
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
38
The international journal of bank marketing : IJBM
37
Tourism management perspectives : TMP
37
European journal of marketing : EJM
36
The international review of retail, distribution and consumer research
31
International journal of services, economics and management
30
Tourism analysis : an interdisciplinary tourism & hospitality journal
29
Journal of air transport management
28
Journal of hospitality and tourism insights
28
Journal of internet commerce
28
Total quality management & business excellence
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
International journal of services and operations management
27
Journal of Asian finance, economics and business : JAFEB
27
Journal of the Academy of Marketing Science
27
The TQM journal : the international review of organizational improvement
27
International journal of business information systems : IJBIS
26
Journal of Islamic marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
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ECONIS (ZBW)
6,053
EconStor
5
OLC EcoSci
1
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1
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1
Predicting customers' intentions to check in on Facebook while patronizing hospitality firms
Wang, Hsiu-Yuan
- In:
Service business
10
(
2016
)
1
,
pp. 201-222
Persistent link: https://www.econbiz.de/10011722229
Saved in:
2
Investigating the quality of online advertisement : a model of evaluation criteria
Tsironis, Loukas K.
- In:
International journal of decision sciences, risk and …
9
(
2020
)
4
,
pp. 261-284
Persistent link: https://www.econbiz.de/10012507888
Saved in:
3
Fear of missing out in the digital age : the role of social media satisfaction and
advertising
engagement
Bui, M̃y
;
Krishen, Anjala S.
;
Anlamlier, Eda
;
Berezan, Orie
- In:
Psychology & marketing
39
(
2022
)
4
,
pp. 683-693
Persistent link: https://www.econbiz.de/10013165424
Saved in:
4
The impact of e-service on hotels' booking : adjusted TAM framework for customers' intentions to book hotels online
Vrontis, Demetris
;
Massoud, Mazen
;
Dennaoui, Hassan
;
El …
- In:
Global business & economics review
26
(
2022
)
3
,
pp. 285-313
Persistent link: https://www.econbiz.de/10013193843
Saved in:
5
Effects of restaurant satisfaction and knowledge sharing motivation on eWOM intentions : the moderating role of technology acceptance factors
Yang, Fiona X.
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
1
,
pp. 93-127
Persistent link: https://www.econbiz.de/10011632995
Saved in:
6
The effects of review valence in organic versus sponsored blog sites on perceived
credibility
, brand attitude, and behavioural intentions
Ballantine, Paul W.
;
Yeung, Cara Au
- In:
Marketing intelligence & planning
33
(
2015
)
4
,
pp. 508-521
Persistent link: https://www.econbiz.de/10011381546
Saved in:
7
Designing Facebook publications focused on hotel customer experience : how to improve brand attitude and booking intention
Gómez-Suárez, Mónica
;
Veloso, Mónica
- In:
Brand, Label, and Product Intelligence : Second …
,
(pp. 247-258)
.
2022
Persistent link: https://www.econbiz.de/10013338086
Saved in:
8
Developing user loyalty for social networking sites : a relational perspective
Gu, Rui
;
Oh, Lih-Bin
;
Wang, KanLiang
- In:
Journal of electronic commerce research : JECR
17
(
2016
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10011452162
Saved in:
9
Customers' need for uniqueness theory versus brand congruence theory : the impact on satisfaction with social network sites
Abosag, Ibrahim
;
Ramadan, Zaby B.
;
Baker, Thomas L.
; …
- In:
Journal of business research : JBR
117
(
2020
),
pp. 862-872
Persistent link: https://www.econbiz.de/10012288106
Saved in:
10
Do satisfied customers recommend restaurants? : the moderating effect of engagement on social networks on the relationship between satisfaction and eWOM
Chinelato, Flavia Braga
;
Oliveira, Alessandro Silva de
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2765-2784
Persistent link: https://www.econbiz.de/10014430284
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