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Convenience, satisfaction, and post-purchase behavior in India's health insurance market

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Effects of perceived cost, service quality, and customer satisfaction on health insurance service continuance

Abu-Salim, Taghreed; Onyia, Okey Peter; Harrison, Tina; … - In: Journal of financial services marketing : JFSM 22 (2017) 4, pp. 173-186

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Assessing the antecedents of customer loyalty on healthcare insurance products : service quality, perceived value embedded model

Fattah, Fadi Abdel Muniem Abdel; Muhammad Sabbir Rahman; … - In: Journal of industrial engineering and management : JIEM 8 (2015) 5, pp. 1639-1660

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Marketing and socio-psychological factors influencing organic food purchase and post-purchase outcomes

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The impact of Click and Collect’s service quality on customer emotion and purchase decision : a case study of mobile world in Vietnam

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How product quality, brand image, and customer satisfaction affect the purchase decisions of Indonesian automotive customers

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Examining shopping mall consumer decision-making styles, satisfaction and purchase intention

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Pre- and post-purchase stage in impulse buying : the role of mood and satisfaction

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