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Kundenzufriedenheit
Innovation
88,618
Innovationsmanagement
36,695
Innovation management
33,728
Beziehungsmarketing
25,181
Relationship marketing
25,153
Theorie
15,843
Theory
15,506
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13,766
Betriebliche Wertschöpfung
13,733
innovation
12,974
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12,345
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12,291
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11,039
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10,925
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10,254
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10,239
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10,175
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9,846
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7,395
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7,324
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7,265
Technology policy
7,213
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7,123
United States
7,001
Wissenstransfer
6,783
Welt
6,750
Knowledge transfer
6,691
World
6,665
SME
6,660
KMU
6,630
Unternehmenserfolg
6,387
Firm performance
6,279
Industrieforschung
6,077
Industrial research
5,787
Produktentwicklung
5,701
Patent
5,617
Customer satisfaction
5,591
Entrepreneurship
5,463
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5,253
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4,432
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Sammelwerk
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Ratgeber
17
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366
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Han, Heesup
32
Homburg, Christian
23
Gil Saura, Irene
20
Mattila, Anna S.
20
Prentice, Catherine
20
Svensson, Göran
19
Aksoy, Lerzan
16
Mittal, Vikas
14
Bilgihan, Anil
13
Bruhn, Manfred
13
Gustafsson, Anders
13
Hyun, Sunghyup Sean
13
Kim, Wansoo
13
Usman, Osly
13
Wong, IpKin Anthony
13
Evanschitzky, Heiner
12
Keiningham, Timothy
12
Klaus, Philipp
12
Stock-Homburg, Ruth
12
Balaji, M. S.
11
Loureiro, Sandra Maria Correia
11
Quach, Sara
11
Rather, Raouf Ahmad
11
Ringle, Christian M.
11
Wieseke, Jan
11
Bang, Nguyen
10
Barnes, Donald C.
10
Blut, Markus
10
Larivière, Bart
10
McColl-Kennedy, Janet R.
10
Roschk, Holger
10
Töpfer, Armin
10
Van Vaerenbergh, Yves
10
Casidy, Riza
9
Grégoire, Yany
9
Izogo, Ernest Emeka
9
Jang, Soocheong
9
Khan, Imran
9
Park, Jungkun
9
Roberts-Lombard, Mornay
9
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Springer Fachmedien Wiesbaden
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Harvard Graduate School of Business Administration
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
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A. C. Nielsen Company <Northbrook, Ill.>
1
Conference Board
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Eric Cuvillier <Firma>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Freie Universität Berlin
1
ICServ <5., 2017, Wien>
1
IGI Global
1
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
1
International Conference on Services Management <North Cyprus)>
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Shaker Verlag
1
Tartu Ülikool
1
Technische Universität Berlin / Universitätsbibliothek
1
Technische Universität Dresden
1
Technische Universität Hamburg
1
University of Madras / Department of Commerce
1
Verlag Dr. Kovač
1
Walter de Gruyter GmbH & Co. KG
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Journal of retailing and consumer services
262
International journal of hospitality management
147
Journal of business research : JBR
147
The journal of services marketing
110
The service industries journal
69
Journal of hospitality marketing & management
67
Journal of travel and tourism marketing
63
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
56
International journal of contemporary hospitality management
53
Tourism management : research, policies, practice
52
Cogent business & management
48
Journal of service research : JSR
47
Service business
45
Journal of service management
42
Services marketing quarterly
42
Industrial marketing management : the international journal for industrial and high-tech firms
41
Journal of strategic marketing
40
Asia Pacific journal of marketing and logistics
39
The TQM journal : the international review of organizational improvement
38
Journal of the Academy of Marketing Science
37
The international journal of bank marketing : IJBM
35
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
The journal of business & industrial marketing
33
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Psychology & marketing
31
International journal of electronic customer relationship management : IJECRM
30
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
28
Journal of service research
27
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
26
Total quality management & business excellence
25
European journal of marketing : EJM
24
International journal of quality and service sciences
24
International journal of electronic marketing and retailing : IJEMR
23
Journal of retailing
23
Tourism management perspectives : TMP
23
International journal of services and operations management
22
Journal of Asian finance, economics and business : JAFEB
22
Journal of marketing
22
The international review of retail, distribution and consumer research
22
International journal of productivity and quality management : IJPQM
21
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ECONIS (ZBW)
5,584
EconStor
5
OLC EcoSci
4
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1
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1
Evaluating service quality and service value in manufacturer-distributor settings : a systems approach
Kivijärvi, Hannu
;
Virta, Aleksi
- In:
Journal of business-to-business marketing
28
(
2021
)
1
,
pp. 21-46
Persistent link: https://www.econbiz.de/10012584484
Saved in:
2
Customer perceptions of innovativeness : an accelerator for value co-creation
Kim, Eojina
;
Tang, Liang
;
Bosselman, Robert
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
6
,
pp. 807-838
Persistent link: https://www.econbiz.de/10012053373
Saved in:
3
Modelling customer advocacy : a PLS path modeling approach
Roy, Sanjit
- In:
Journal of strategic marketing
23
(
2015
)
5
,
pp. 380-398
Persistent link: https://www.econbiz.de/10011479430
Saved in:
4
Benefit as a medium for value creation and
innovation
Barnard, Brian
- In:
Expert journal of marketing
6
(
2018
)
2
,
pp. 81-94
Persistent link: https://www.econbiz.de/10012217258
Saved in:
5
A model of market positioning based on value creation and service quality in the lodging industry : an empirical application of online customer reviews
Rodríguez-Díaz, Manuel
;
Espino Rodríguez, Tomás F.
; …
- In:
Tourism economics : the business and finance of tourism …
21
(
2015
)
6
,
pp. 1273-1294
Persistent link: https://www.econbiz.de/10011443637
Saved in:
6
Intrinsic value dimensions and the value-satisfaction-loyalty chain : a causal model for services
Gallarza, Martina G.
;
Arteaga-Moreno, Francisco
;
Del …
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 165-185
Persistent link: https://www.econbiz.de/10011487022
Saved in:
7
Value co-creation in ecotourism : finding solutions in a digital era
Hernández-López, Laura
;
Barrio-García, Salvador del
- In:
Journal of business
10
(
2018
)
1
,
pp. 38-51
Persistent link: https://www.econbiz.de/10012131490
Saved in:
8
The impact of value co-creation on hotel brand equity and customer satisfaction
González-Mansilla, Óscar
;
Berenguer Contrí, Gloria
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 51-65
Persistent link: https://www.econbiz.de/10012063560
Saved in:
9
Social media and value creation : the role of interaction satisfaction and interaction immersion
Hamilton, Mitchell
;
Kaltcheva, Velitchka D.
;
Rohm, Andrew J.
- In:
Journal of interactive marketing : a quarterly …
36
(
2016
),
pp. 121-133
Persistent link: https://www.econbiz.de/10011616016
Saved in:
10
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
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