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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
80,218
Konsumentenverhalten
80,105
Marketing
31,434
Theorie
13,914
Theory
13,848
Online-Handel
11,288
Online retailing
11,281
Relationship marketing
11,271
Beziehungsmarketing
11,267
Deutschland
9,677
Brand management
8,996
Markenführung
8,990
Electronic Commerce
8,470
Germany
8,354
Markenimage
7,175
E-commerce
7,170
USA
7,160
Marketingmanagement
7,052
Brand image
7,015
United States
6,728
Marketing management
6,505
Online-Marketing
6,467
Internet marketing
6,332
Social Web
6,170
Social web
6,167
Customer satisfaction
6,146
Einzelhandel
5,643
Retail trade
5,359
Markenartikel
5,014
Service quality
4,883
Dienstleistungsqualität
4,860
Brand
4,835
Behaviour
4,826
Verhalten
4,790
Werbung
4,536
Werbewirkung
4,096
Experiment
4,014
Advertising effects
3,994
Advertising
3,889
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Undetermined
3,201
Free
998
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Article
5,231
Book / Working Paper
872
Journal
3
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Article in journal
5,070
Aufsatz in Zeitschrift
5,070
Aufsatz im Buch
156
Book section
156
Hochschulschrift
156
Thesis
111
Graue Literatur
89
Non-commercial literature
89
Arbeitspapier
50
Working Paper
50
Conference paper
46
Konferenzbeitrag
46
Collection of articles of several authors
31
Sammelwerk
31
Aufsatzsammlung
25
Case study
17
Fallstudie
17
Konferenzschrift
13
Ratgeber
10
Collection of articles written by one author
8
Guidebook
8
Sammlung
8
Lehrbuch
7
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6
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4
Reprint
4
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3
Handbuch
3
Bibliografie
2
Fallstudiensammlung
2
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1
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1
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1
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1
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1
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1
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English
5,837
German
271
French
2
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1
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
18
Wong, IpKin Anthony
18
Bilgihan, Anil
17
Prayag, Girish
16
Aksoy, Lerzan
15
Hyun, Sunghyup Sean
15
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Blut, Markus
11
Gustafsson, Anders
11
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Park, Jungkun
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Roschk, Holger
11
Xu, Xun
11
Ahn, Jiseon
10
Bang, Nguyen
10
Barnes, Donald C.
10
Frank, Björn
10
Kim, Jinkyung Jenny
10
Prashar, Sanjeev
10
Quach, Sara
10
Sajad Rezaei
10
Sparks, Beverley
10
Sreejesh, S.
10
Torres, Edwin N.
10
Verhoef, Peter C.
10
Amin, Muslim
9
Chua, Bee-Lia
9
Ha, Hong Youl
9
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Springer Fachmedien Wiesbaden
11
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
RWTH Aachen
3
Books on Demand GmbH <Norderstedt>
2
Harvard Graduate School of Business Administration
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Nomos Verlagsgesellschaft
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
European Business School <Oestrich-Winkel>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Georg-August-Universität Göttingen
1
Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Springer-Verlag GmbH
1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
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Journal of retailing and consumer services
334
International journal of hospitality management
206
Journal of business research : JBR
157
The journal of services marketing
102
Journal of hospitality marketing & management
94
Journal of travel and tourism marketing
87
International journal of contemporary hospitality management
79
Cogent business & management
73
Services marketing quarterly
62
Tourism management : research, policies, practice
61
The service industries journal
55
Psychology & marketing
54
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
50
Asia Pacific journal of marketing and logistics
49
Service business
45
Journal of strategic marketing
44
International journal of electronic marketing and retailing : IJEMR
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Journal of service management
41
Journal of service research : JSR
40
Tourism management perspectives : TMP
37
European journal of marketing : EJM
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
SpringerLink / Bücher
36
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
33
International journal of retail & distribution management
29
Journal of air transport management
29
International journal of business information systems : IJBIS
27
International journal of retail and distribution management
27
Journal of Islamic marketing
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
27
Journal of the Academy of Marketing Science
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
International journal of services, economics and management
26
Journal of hospitality and tourism insights
26
Journal of retailing
26
Journal of Asian finance, economics and business : JAFEB
25
Journal of internet commerce
25
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ECONIS (ZBW)
6,099
USB Cologne (EcoSocSci)
6
RePEc
1
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1
Empfehlungssysteme für Gruppen : Entscheidungsunterstützung für den gemeinsamen Konsum hedonischer Produkte
Marchand, André
-
2012
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013444910
Saved in:
2
Success factors driving consumer reuse intention of mobile shopping application channel
Tseng, Timmy H.
;
Lee, Crystal T.
;
Huang, Hsiao-Ting
; …
- In:
International journal of retail and distribution management
50
(
2022
)
1
,
pp. 76-99
Persistent link: https://www.econbiz.de/10012798303
Saved in:
3
Service quality of online food delivery mobile application : an examination of the spillover effects of mobile app satisfaction
Lin, Pearl Ming Chu
;
Au, Wai Ching
;
Baum, Tom
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 906-926
Persistent link: https://www.econbiz.de/10014483798
Saved in:
4
Technology acceptance in the context of digital transformation : studies on how and why people use connected objects
Marz, David
-
2021
-
1. Auflage
Persistent link: https://www.econbiz.de/10012439533
Saved in:
5
Technology acceptance in the context of digital transformation : studies on how and why people use connected objects
Marz, David
-
2021
-
1. Auflage
Questionnaires -- 2.10 Appendix B: Sample Characteristics -- 3 Study 4: Handling the Efficiency-
Personalization
Trade-Off in Service …
Persistent link: https://www.econbiz.de/10014021735
Saved in:
6
Qualitätssicherung von Dienstleistungsbegegnungen : Bedingungen der Kundenzufriedenheit und des Interaktionsverhaltens
Erbel, Christiane
-
2003
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001825910
Saved in:
7
Markentreue, Einkaufsstättentreue und Erfolg im Konsumgüterhandel : dargestellt am Beispiel einer Premiumhandelsmarke im
Lebensmitteleinzelhandel
Windbergs, Thomas
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013431982
Saved in:
8
Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan
-
2017
Persistent link: https://www.econbiz.de/10011705406
Saved in:
9
Understanding antecedents and moderators of post-complaint customer purchase behavior in online retailing
Aswege, Frederike von
-
2020
Persistent link: https://www.econbiz.de/10012403851
Saved in:
10
Consumer confusion : eine experimentelle Untersuchung zu den Ursachen, Einflussfaktoren und Konsequenzen
Künstner, Dan
-
2011
Persistent link: https://www.econbiz.de/10009377975
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