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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Social Web
20,560
Social web
20,529
Online-Marketing
13,119
Internet marketing
13,004
Consumer behaviour
8,180
Konsumentenverhalten
8,150
Viral marketing
4,870
Virales Marketing
4,850
Electronic Commerce
3,349
E-commerce
3,147
Relationship marketing
3,023
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3,022
Online-Handel
2,884
Online retailing
2,880
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2,601
Soziales Netzwerk
2,569
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2,516
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2,506
Internet
2,384
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2,382
Werbewirkung
2,312
Advertising effects
2,302
social media
2,180
Advertising
1,966
Werbung
1,952
Digitalisierung
1,751
Web 2.0 technologies
1,743
Web 2.0-Technologien
1,743
Digitization
1,672
Marketingmanagement
1,543
Markenimage
1,534
Brand image
1,528
Marketing management
1,528
Deutschland
1,246
Germany
1,200
USA
1,161
United States
1,149
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1,117
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1,091
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Bilgihan, Anil
7
Balaji, M. S.
5
Goldfarb, Avi
5
Lederman, Mara
5
Haverila, Kai
4
Hsu, Maxwell K.
4
Kim, Woo Gon
4
Krishen, Anjala S.
4
Law, Chun Hung Roberts
4
Li, Hongxiu
4
Liu, Chih-Hsing
4
Loureiro, Sandra Maria Correia
4
Mariani, Marcello M.
4
McLaughlin, Caitlin
4
Rita, Paulo
4
Ruyter, Ko de
4
Sparks, Beverley
4
Teichert, Thorsten
4
Ye, Qiang
4
Akbari, Mohsen
3
Aslam, Wajeeha
3
Barrio-García, Salvador del
3
Berezan, Orie
3
Borghi, Matteo
3
Bradley, Graham L.
3
Camilleri, Mark Anthony
3
Casidy, Riza
3
Cobanoglu, Cihan
3
Crotts, John C.
3
Eisingerich, Andreas B
3
Farhat, Kashif
3
Filieri, Raffaele
3
Flavián Blanco, Carlos
3
Gans, Joshua
3
Gil Saura, Irene
3
Han, Heesup
3
Honora, Andreawan
3
Hu, Feng
3
Istanbulluoglu, Doga
3
Jayawardhena, Chanaka
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Information Resources Management Association
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Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Technische Universität Dresden
1
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Journal of retailing and consumer services
69
Journal of business research : JBR
37
International journal of hospitality management
33
International journal of contemporary hospitality management
20
Journal of hospitality marketing & management
20
Tourism management : research, policies, practice
20
Journal of travel and tourism marketing
18
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
17
Cogent business & management
14
International journal of electronic marketing and retailing : IJEMR
14
Psychology & marketing
13
Service business
13
The journal of services marketing
13
Asia Pacific journal of marketing and logistics
12
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
International journal of internet marketing and advertising : IJIMA
10
Journal of electronic commerce research : JECR
10
Journal of internet commerce
10
The service industries journal
10
Journal of hospitality and tourism insights
9
Journal of strategic marketing
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
Technological forecasting & social change : an international journal
8
The TQM journal : the international review of organizational improvement
8
International journal of retail and distribution management
7
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
7
Services marketing quarterly
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of e-business research : an official publication of the Information Resources Management Association
6
Journal of marketing communications
6
Journal of marketing management : MM
6
Journal of service management
6
Journal of service research : JSR
6
The journal of brand management : an international journal
6
Electronic commerce research
5
European journal of marketing : EJM
5
Health marketing quarterly
5
International journal of business information systems : IJBIS
5
International journal of electronic commerce : IJEC
5
International journal of leisure and tourism marketing : IJLTM
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ECONIS (ZBW)
1,083
EconStor
1
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1
Exploring online customer engagement with hospitality products and its relationship with involvement, emotional states, experience and brand advocacy
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 147-171
Persistent link: https://www.econbiz.de/10012176591
Saved in:
2
Travelers' online review on hotel performance : analyzing facts with the theory of lodging and sentiment analysis
Roy, Gobinda
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014310851
Saved in:
3
Restaurant survival prediction using customer-generated content : an aspect-based sentiment analysis of online reviews
Li, Hengyun
;
Yu, Bruce X. B.
;
Li, Gang
;
Gao, Huicai
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013555009
Saved in:
4
Motives, modes of participation, and loyalty intentions of
Facebook
tourism brand page consumers
Ben-Shaul, Michal
;
Reichel, Arie
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
4
,
pp. 453-471
Persistent link: https://www.econbiz.de/10011915445
Saved in:
5
The effects of review valence in organic versus sponsored blog sites on perceived credibility, brand attitude, and behavioural intentions
Ballantine, Paul W.
;
Yeung, Cara Au
- In:
Marketing intelligence & planning
33
(
2015
)
4
,
pp. 508-521
Persistent link: https://www.econbiz.de/10011381546
Saved in:
6
When online reviews meet ACSI : how ACSI moderates the effects of online reviews on hotel revenue
Gao, Baojun
;
Ding, Xiaojie
;
Chen, Wenbo
;
Jiang, Xiangmei
; …
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 396-408
Persistent link: https://www.econbiz.de/10012289342
Saved in:
7
Multilevel analysis of the relationship between type of travel, online ratings, and management response : empirical evidence from international upscale hotels
Liang, Sai
;
Schuckert, Markus
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 239-256
Persistent link: https://www.econbiz.de/10011669972
Saved in:
8
Role of electronic word of mouth on purchase intention
Aslam, Wajeeha
;
Farhat, Kashif
;
Arif, Imtiaz
- In:
International journal of business information systems : …
30
(
2019
)
4
,
pp. 411-426
Persistent link: https://www.econbiz.de/10012059446
Saved in:
9
Sharing dissatisfaction online : analyzing the nature and predictors of hotel guests negative reviews
Fernandes, Teresa
;
Fernandes, Filipa
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 127-150
Persistent link: https://www.econbiz.de/10011848333
Saved in:
10
A segmentation of online reviews by language groups : how English and non-English speakers rate hotels differently
Schuckert, Markus
;
Liu, Xianwei
;
Law, Chun Hung Roberts
- In:
International journal of hospitality management
48
(
2015
),
pp. 143-149
Persistent link: https://www.econbiz.de/10011341593
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