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The influence of music on self-paced fitness consumers' perceived motivational qualities and optimal level of emotional state and satisfaction with exercise experience

Williams, Antonio S.; Park, Byungik; Pedersen, Zack P. - In: International journal of sport management and marketing … 23 (2023) 4, pp. 310-326

Persistent link: https://www.econbiz.de/10014311074

Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction : A SOR approach

Errajaa, Karim; Hombourger-Barès, Sabrina; … - In: Journal of retailing and consumer services 68 (2022), pp. 1-12

Persistent link: https://www.econbiz.de/10013366404

The magnitude of change effect in store remodeling

Ferraro, Carla R.; Danaher, Tracey S.; Danaher, Peter J.; … - In: Journal of retailing 93 (2017) 4, pp. 440-457

Persistent link: https://www.econbiz.de/10011790701

Does customer email engagement improve profitability? : evidence from a field experiment in subscription service retailing

Wang, Yiwei; Lu, Lauren Xiaoyuan; Shi, Pengcheng - In: Manufacturing & service operations management : M & SOM 24 (2022) 5, pp. 2703-2721

Persistent link: https://www.econbiz.de/10014295355

The effect of assortment pricing on choice and satisfaction : the moderating role of consumer characteristics

Choi, Choongbeom; Mattila, Anna S.; Upneja, Arun - In: Cornell hospitality quarterly : CQ 59 (2018) 1, pp. 6-14

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Is more customer control of services always better?

Joosten, Herm; Bloemer, Johanna M.; Hillebrand, Bas - In: Journal of service management 27 (2016) 2, pp. 218-246

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Does Customer Email Engagement Improve Profitability? Evidence from a Field Experiment of a Subscription-Based Service Provider

Wang, Yiwei; Lu, Lauren Xiaoyuan; Shi, Pengcheng - 2021

Problem definition: This paper empirically investigates how customer email engagement affects the profitability of subscription-based service providers. Service providers have been using email engagement to increase customer retention. However, it is unclear whether email engagement improves...

Persistent link: https://www.econbiz.de/10013231631

An exploration of consumers' experiences in physical stores : comparing consumers' and retailers' perspectives in past and present time

Bäckström, Kristina; Johansson, Ulf - In: The international review of retail, distribution and … 27 (2017) 3, pp. 241-259

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The satisfaction of university students in Spain : differences by field of study

Campaña, Juan Carlos; Gimenez-Nadal, José Ignacio; … - In: Applied economics letters 23 (2016) 7/9, pp. 506-509

Persistent link: https://www.econbiz.de/10011627741

The impact of scent and music on consumer perceptions of time duration

Morrin, Maureen; Chebat, Jean-Charles; Gelinas-Chebat, … - In: Sensory marketing : research on the sensuality of products, (pp. 123-134). 2010

Persistent link: https://www.econbiz.de/10003933217

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