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~subject:"Kundenzufriedenheit"
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Dynamic Pricing for Hotel Room...
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Kundenzufriedenheit
Relationship marketing
26,358
Beziehungsmarketing
25,682
Preismanagement
19,101
Pricing strategy
19,084
Consumer behaviour
12,319
Konsumentenverhalten
12,282
Theorie
10,607
Theory
10,559
Hotel industry
6,600
Hotellerie
6,511
Customer satisfaction
6,000
Service quality
4,761
Dienstleistungsqualität
4,750
Deutschland
3,465
Germany
3,312
Brand management
2,960
Markenführung
2,954
USA
2,887
United States
2,818
Lieferantenmanagement
2,585
Supplier relationship management
2,584
Electronic Commerce
2,417
E-commerce
2,359
Social Web
2,305
Social web
2,304
Marketingmanagement
2,263
Marketing management
2,246
Einzelhandel
2,238
Retail trade
2,217
Online-Marketing
2,109
Internet marketing
2,090
Brand image
2,083
Markenimage
2,078
Online-Handel
1,886
Online retailing
1,880
Preisdifferenzierung
1,660
Price discrimination
1,647
Brand
1,586
Markenartikel
1,580
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Undetermined
2,795
Free
1,008
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Article
5,078
Book / Working Paper
872
Journal
4
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Article in journal
4,786
Aufsatz in Zeitschrift
4,786
Aufsatz im Buch
281
Book section
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Hochschulschrift
117
Graue Literatur
103
Non-commercial literature
103
Thesis
93
Working Paper
66
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63
Conference paper
43
Konferenzbeitrag
43
Case study
31
Fallstudie
31
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28
Collection of articles of several authors
25
Sammelwerk
25
Guidebook
16
Ratgeber
16
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5
Lehrbuch
5
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5
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5
Textbook
4
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3
Handbuch
3
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2
Conference proceedings
2
Elektronischer Datenträger
2
Konferenzschrift
2
Accompanied by computer file
1
Bibliografie enthalten
1
Bibliography included
1
Checkliste
1
Elektronischer Datenträger als Beilage
1
Fallstudiensammlung
1
Festschrift
1
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1
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1
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1
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English
5,597
German
357
French
1
Italian
1
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Han, Heesup
49
Homburg, Christian
23
Mattila, Anna S.
22
Svensson, Göran
20
Prentice, Catherine
19
Usman, Osly
17
Hyun, Sunghyup Sean
16
Aksoy, Lerzan
15
Gil Saura, Irene
15
Gustafsson, Anders
14
Mittal, Vikas
14
Wong, IpKin Anthony
14
Bilgihan, Anil
13
Bruhn, Manfred
12
Keiningham, Timothy
12
Kim, Wansoo
12
Klaus, Philipp
12
Rather, Raouf Ahmad
12
Stock-Homburg, Ruth
12
Torres, Edwin N.
12
Balaji, M. S.
11
Barnes, Donald C.
11
Blut, Markus
11
Evanschitzky, Heiner
11
Loureiro, Sandra Maria Correia
11
Quach, Sara
11
So, Kevin Kam Fung
11
Wieseke, Jan
11
Bang, Nguyen
10
Huber, Frank
10
Kim, Jinkyung Jenny
10
McColl-Kennedy, Janet R.
10
Ringle, Christian M.
10
Roberts-Lombard, Mornay
10
Roschk, Holger
10
Töpfer, Armin
10
Van Vaerenbergh, Yves
10
Yu, Jongsik
10
Ahn, Jiseon
9
Amin, Muslim
9
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Springer Fachmedien Wiesbaden
4
Harvard Graduate School of Business Administration
2
Conference Board
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Eric Cuvillier <Firma>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Freie Universität Berlin
1
IGI Global
1
International Conference on Services Management <North Cyprus)>
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Tartu Ülikool
1
Technische Universität Dresden
1
Walter de Gruyter GmbH & Co. KG
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Published in...
All
Journal of retailing and consumer services
260
International journal of hospitality management
230
Journal of business research : JBR
146
The journal of services marketing
112
Journal of hospitality marketing & management
90
International journal of contemporary hospitality management
87
Journal of travel and tourism marketing
83
Tourism management : research, policies, practice
74
The service industries journal
69
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
Cogent business & management
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
46
Service business
45
Services marketing quarterly
45
Journal of service management
44
Journal of service research : JSR
44
Journal of strategic marketing
43
Asia Pacific journal of marketing and logistics
41
The journal of business & industrial marketing
37
Industrial marketing management : the international journal for industrial and high-tech firms
36
The TQM journal : the international review of organizational improvement
36
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
35
The international journal of bank marketing : IJBM
35
Journal of the Academy of Marketing Science
33
Psychology & marketing
33
International journal of electronic customer relationship management : IJECRM
31
Journal of hospitality and tourism insights
31
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
30
International journal of electronic marketing and retailing : IJEMR
29
Journal of service research
29
Tourism management perspectives : TMP
28
Total quality management & business excellence
27
Journal of Asian finance, economics and business : JAFEB
25
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
Journal of retailing
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
24
European journal of marketing : EJM
23
International journal of quality and service sciences
23
Journal of marketing
23
Journal of Islamic marketing
22
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Source
All
ECONIS (ZBW)
5,945
EconStor
5
OLC EcoSci
4
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1
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1
Impact of attitudinal loyalty on the frequent unmanaged business traveler's use of price and consumer reviews in hotel choice
Noone, Breffni M.
;
McGuire, Kelly A.
- In:
Journal of revenue and pricing management
15
(
2016
)
1
,
pp. 20-36
Persistent link: https://www.econbiz.de/10011441296
Saved in:
2
Customer loyalty in online hotel booking platforms
Li, Wei-Chin
;
Chang, Kuei-Feng
;
Chen, Chen-Ju
- In:
International journal of business
28
(
2023
)
3
,
pp. 147-165
Persistent link: https://www.econbiz.de/10014340612
Saved in:
3
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan
;
Boon Liat Cheng
;
Cham Tat Huei
;
Yi, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Saved in:
4
Determinants of customer satisfaction : empirical study in hotels
Machado, Maria João Cardoso Vieira
- In:
International journal of applied management science
11
(
2019
)
2
,
pp. 91-112
Persistent link: https://www.econbiz.de/10012035828
Saved in:
5
Investigating the key routes to customers' delightful moments in the hotel context
Lee, Seonjeong
;
Shea, Linda
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 532-553
Persistent link: https://www.econbiz.de/10011349968
Saved in:
6
Factors affecting the hotel's service quality : relationship marketing and corporate image
Chen, Wen-jung
;
Chen, Mei-liang
- In:
Journal of hospitality marketing & management
23
(
2014
)
1/2
,
pp. 77-96
Persistent link: https://www.econbiz.de/10010358258
Saved in:
7
A study of customer care and satisfaction towards hotel service quality
Hung, Li-Mei
;
Chen, Chien-Chou
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 161-172
Persistent link: https://www.econbiz.de/10010396379
Saved in:
8
Enhancing customer experience in Canadian hotels
Jayawardena, Chandana
;
Sukhu, Anupama
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10010432158
Saved in:
9
Customer satisfaction and loyalty in Malaysian resort hotels : the role of empathy, reliability and tangible dimensions of service quality
Yeong, Si Ni
;
Knox, Dan
;
Prabhakar, Guru
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 444-462
Persistent link: https://www.econbiz.de/10013257545
Saved in:
10
Applying expanded servicescape to the hotel industry
Lee, Seonjeong
;
Chuang, Ning-Kuang
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
4
,
pp. 771-796
Persistent link: https://www.econbiz.de/10013171233
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