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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
83,868
Konsumentenverhalten
81,419
Einzelhandel
17,903
Digitalisierung
16,958
Retail trade
15,303
Digitization
14,590
Theorie
11,902
Theory
11,688
Relationship marketing
9,781
Beziehungsmarketing
9,732
Technology
8,470
Brand management
7,959
Markenführung
7,905
Deutschland
7,314
Brand image
6,857
Markenimage
6,808
USA
6,624
Online-Handel
6,621
Online retailing
6,603
Electronic Commerce
6,297
Social Web
6,266
Social web
6,263
United States
6,237
Germany
6,214
E-commerce
6,109
Technologie
6,030
Customer satisfaction
6,006
Online-Marketing
5,082
Internet marketing
5,056
Innovation
4,930
Service quality
4,713
Dienstleistungsqualität
4,649
Brand
4,519
Markenartikel
4,519
Technischer Fortschritt
4,117
Technological change
3,930
Werbewirkung
3,696
Advertising effects
3,657
Verbraucherverhalten
3,597
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3,108
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1,005
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5,105
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4
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4,949
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Sammelwerk
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Fallstudie
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4
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5,671
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130
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Gil Saura, Irene
14
Loureiro, Sandra Maria Correia
14
Söderlund, Magnus
14
Aksoy, Lerzan
13
Jang, Soocheong
13
Mittal, Vikas
13
Balaji, M. S.
12
Gustafsson, Anders
12
Klaus, Philipp
12
Wu, Luorong
12
Liu, Chih-Hsing
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Bang, Nguyen
10
Barnes, Donald C.
10
Blut, Markus
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Quach, Sara
10
Amin, Muslim
9
Chua, Bee-Lia
9
Collier, Joel E.
9
Evanschitzky, Heiner
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
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Springer Fachmedien Wiesbaden
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
Verlag Dr. Kovač
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Books on Demand GmbH <Norderstedt>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Duale Hochschule Baden-Württemberg Mannheim
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
Georg-August-Universität Göttingen
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Nomos Verlagsgesellschaft
1
Springer-Verlag GmbH
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
Technische Universität Hamburg
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
1
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Journal of retailing and consumer services
334
International journal of hospitality management
199
Journal of business research : JBR
156
The journal of services marketing
104
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
78
Cogent business & management
75
Services marketing quarterly
59
Tourism management : research, policies, practice
58
Psychology & marketing
53
The service industries journal
52
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Journal of service management
44
International journal of electronic marketing and retailing : IJEMR
43
Service business
42
Journal of service research : JSR
41
Journal of strategic marketing
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international review of retail, distribution and consumer research
35
European journal of marketing : EJM
34
The international journal of bank marketing : IJBM
34
International journal of retail & distribution management
30
Journal of retailing
30
Journal of the Academy of Marketing Science
29
Journal of Islamic marketing
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of air transport management
26
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
Marketing intelligence & planning
24
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Source
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ECONIS (ZBW)
5,794
EconStor
7
OLC EcoSci
1
RePEc
1
USB Cologne (EcoSocSci)
1
Showing
1
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10
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1
Digital
Technology
in Retail : Impact on Shopper Satisfaction
Pei, Tan Jing
;
Dastane, Omkar
-
2021
upgrading shopping malls with digital retail
technology
(digital up-gradation) on shoppers’ satisfaction mediated by operational …
Persistent link: https://www.econbiz.de/10013233285
Saved in:
2
Bridging the valuescape with digital
technology
: a mixed methods study on customers' value creation process in the physical retail space
Nöjd, Sture
;
Trischler, Jessica Westman
;
Otterbring, Tobias
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012389867
Saved in:
3
An empirical research study to understand the relationship between buyers and digital store
Kenge, Rohit
;
Khan, Zafar
- In:
International journal of business performance …
23
(
2022
)
3
,
pp. 323-346
Persistent link: https://www.econbiz.de/10013440078
Saved in:
4
Strategic orientation towards
digitization
to improve supermarket loyalty in an omnichannel context
Cuesta-Valiño, Pedro
;
Gutiérrez-Rodríguez, Pablo
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013534155
Saved in:
5
Drivers of satisfaction and usage continuance in e-grocery
retailing
: a collaborative design supported perspective
Kumar, Amresh
;
Sikdar, Pallab
;
Gupta, Manali
;
Singh, …
- In:
Journal of research in interactive marketing : …
17
(
2023
)
2
,
pp. 176-194
Persistent link: https://www.econbiz.de/10014313198
Saved in:
6
Frontline employee inspiration in
retailing
: conceptualization, scale development, sources, and customer outcomes
Neumüller, Kathrin
-
2022
Persistent link: https://www.econbiz.de/10013188011
Saved in:
7
The influence of digital literacy and schemes on the overall satisfaction of digital usage among unorganised retailers
Sivakumar, Arunkumar
- In:
International journal of internet and enterprise …
9
(
2023
)
4
,
pp. 322-336
Persistent link: https://www.econbiz.de/10014442647
Saved in:
8
Living positive experiences in store : how it influences shopping experience value and satisfaction?
Cachero-Martínez, Silvia
;
Vázquez Casielles, Rodolfo
- In:
Journal of business economics and management
18
(
2017
)
3
,
pp. 537-553
Persistent link: https://www.econbiz.de/10011721879
Saved in:
9
Bad behavior and conflict in
retailing
spaces : nine suggestions to ease tensions
Esmark, Carol L.
;
Noble, Stephanie M.
- In:
Business horizons
59
(
2016
)
1
,
pp. 95-104
Persistent link: https://www.econbiz.de/10011422862
Saved in:
10
The impact of consumer confidence on store satisfaction and share of wallet formation
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing
91
(
2015
)
3
,
pp. 516-532
Persistent link: https://www.econbiz.de/10011377071
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