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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
82,940
Konsumentenverhalten
80,460
Persönlichkeitspsychologie
12,777
Personality psychology
12,498
Theorie
12,463
Theory
12,118
Motivation
10,011
Leistungsmotivation
9,471
Relationship marketing
9,330
Beziehungsmarketing
9,277
Work motivation
9,105
Brand management
7,687
Markenführung
7,645
Brand image
6,812
Markenimage
6,777
USA
6,083
Customer satisfaction
5,925
Deutschland
5,872
United States
5,783
Online-Handel
5,606
Online retailing
5,595
Germany
5,419
Social Web
5,090
Social web
5,088
Experiment
4,976
Service quality
4,671
Dienstleistungsqualität
4,620
Online-Marketing
4,595
Internet marketing
4,584
Brand
4,330
Markenartikel
4,318
Einzelhandel
4,220
Retail trade
4,182
Emotion
4,074
Werbewirkung
3,658
Electronic Commerce
3,654
Advertising effects
3,620
Verbraucherverhalten
3,587
E-commerce
3,543
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All
Undetermined
3,100
Free
981
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Article
5,086
Book / Working Paper
674
Journal
4
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All
Article in journal
4,961
Aufsatz in Zeitschrift
4,961
Aufsatz im Buch
119
Book section
119
Hochschulschrift
78
Graue Literatur
72
Non-commercial literature
72
Thesis
53
Conference paper
49
Konferenzbeitrag
49
Working Paper
48
Arbeitspapier
44
Collection of articles of several authors
13
Sammelwerk
13
Konferenzschrift
10
Aufsatzsammlung
8
Case study
5
Fallstudie
5
Ratgeber
5
Collection of articles written by one author
4
Sammlung
4
Conference proceedings
3
Guidebook
3
Fallstudiensammlung
1
Glossar enthalten
1
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1
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1
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1
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1
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1
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1
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English
5,645
German
116
French
2
Undetermined
1
Author
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Han, Heesup
55
Mattila, Anna S.
24
Usman, Osly
20
Prayag, Girish
18
Prentice, Catherine
18
Wong, IpKin Anthony
18
Bilgihan, Anil
17
Svensson, Göran
17
Hyun, Sunghyup Sean
16
Aksoy, Lerzan
13
Barnes, Donald C.
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Mittal, Vikas
13
Söderlund, Magnus
13
Balaji, M. S.
12
Klaus, Philipp
12
Wu, Luorong
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Collier, Joel E.
9
Frank, Björn
9
Gursoy, Dogan
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Román, Sergio
9
Roschk, Holger
9
Ryu, Kisang
9
Seger-Guttmann, Tali
9
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Springer Fachmedien Wiesbaden
4
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
University of Bamberg, Chair of Finance
1
Universität Mannheim
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
320
International journal of hospitality management
194
Journal of business research : JBR
160
The journal of services marketing
109
Journal of hospitality marketing & management
94
Journal of travel and tourism marketing
88
International journal of contemporary hospitality management
81
Cogent business & management
73
Tourism management : research, policies, practice
60
Services marketing quarterly
58
The service industries journal
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
49
Psychology & marketing
49
Asia Pacific journal of marketing and logistics
48
Service business
43
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of service management
39
Journal of service research : JSR
39
Tourism management perspectives : TMP
39
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
38
The international journal of bank marketing : IJBM
37
European journal of marketing : EJM
34
The international review of retail, distribution and consumer research
31
Journal of Asian finance, economics and business : JAFEB
28
The TQM journal : the international review of organizational improvement
28
International journal of retail and distribution management
27
International journal of services, economics and management
27
Journal of air transport management
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
27
Journal of the Academy of Marketing Science
27
Journal of Islamic marketing
26
Journal of hospitality and tourism insights
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of retailing
25
Total quality management & business excellence
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
25
International journal of business information systems : IJBIS
24
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Source
All
ECONIS (ZBW)
5,757
EconStor
5
OLC EcoSci
1
RePEc
1
Showing
1
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date (oldest first)
1
Impact of attitude, emotion, interaction, and perception on learner satisfaction in online learning with mediating effect of
motivation
during COVID-19
Mukherjee, Debarshi
;
Saha, Mahasweta
;
Chakraborty, Subhayan
- In:
Journal of information & knowledge management : JIKM
23
(
2024
)
2
,
pp. 1-28
Persistent link: https://www.econbiz.de/10014534985
Saved in:
2
The influence of music on self-paced fitness consumers' perceived motivational qualities and optimal level of emotional state and satisfaction with exercise experience
Williams, Antonio S.
;
Park, Byungik
;
Pedersen, Zack P.
- In:
International journal of sport management and marketing …
23
(
2023
)
4
,
pp. 310-326
Persistent link: https://www.econbiz.de/10014311074
Saved in:
3
Using personalized feedback to increase data quality and respondents'
motivation
in web surveys?
Kühne, Simon
;
Kroh, Martin
-
2016
-
This version: July 8, 2016
respondents. This paper argues that the possibility of learning something about themselves increases respondents’
motivation
and …
Persistent link: https://www.econbiz.de/10011509143
Saved in:
4
Examining the role of customers' intrinsic
motivation
on continued usage of mobile banking : a relational approach
Banerjee, Shubhomoy
;
Sreejesh, S.
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 87-109
Persistent link: https://www.econbiz.de/10013165348
Saved in:
5
Shopping
motivation
in consumer loyalty formation process : the case of Spanish retail
Tena-Monferrer, Sandra
;
Roig, Juan Carlos Fandos
; …
- In:
International journal of retail and distribution management
50
(
2022
)
1
,
pp. 100-116
Persistent link: https://www.econbiz.de/10012798308
Saved in:
6
The effects of shoppers'
motivation
on self-service technology use intention : moderating effects of the presence of employee
Ha, Yongsoo
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
9
,
pp. 489-497
Persistent link: https://www.econbiz.de/10012670928
Saved in:
7
Does customer experience always benefit company? : examining customers' epistemic
motivation
and interaction with service contexts
Vu Thi Mai Chi
;
Paramita, Widya
;
Tran Ha Minh Quan
- In:
Australasian marketing journal : AMJ ; official journal …
30
(
2022
)
1
,
pp. 35-50
Persistent link: https://www.econbiz.de/10012698469
Saved in:
8
How do interactions of Kano model attributes affect customer satisfaction? : an analysis based on psychological foundations
Tontini, Gerson
;
Solberg Søilen, Klaus
;
Silveira, Amélia
- In:
Total quality management & business excellence : an …
24
(
2013
)
11
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010207252
Saved in:
9
Can gamification increases consumers' engagement in fitness apps? : the moderating role of commensurability of the game elements
Feng, Wenting
;
Tu, Rungting
;
Hsieh, Peishan
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305899
Saved in:
10
Can salesperson guilt lead to more satisfied customers? : findings from India
Gabler, Colin B.
;
Agnihotri, Raj
;
Itani, Omar S.
- In:
The journal of business & industrial marketing
32
(
2017
)
7
,
pp. 951-961
Persistent link: https://www.econbiz.de/10011773559
Saved in:
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