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The effects of anticipatory emotions on service satisfaction and behavioral intention
Koenig-Lewis, Nicole; Palmer, Adrian - In: The journal of services marketing 28 (2014) 6, pp. 437-451
Persistent link: https://www.econbiz.de/10010434609
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Experiential values over time - a comparison of measures of satisfaction and emotion
Koenig-Lewis, Nicole; Palmer, Adrian - In: Journal of marketing management : MM 24 (2008) 1/2, pp. 69-85
Persistent link: https://www.econbiz.de/10003677984
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Primary and secondary effects of emotions on behavioural intention of theatre clients
Palmer, Adrian; Koenig-Lewis, Nicole - In: Journal of marketing management : MM 26 (2010) 13/14, pp. 1201-1217
Persistent link: https://www.econbiz.de/10008810717
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Sports events and interaction among spectators : examining antecedents of spectators' value creation
Koenig-Lewis, Nicole; Asaad, Yousra; Palmer, Adrian - In: European Sport management quarterly : ESMQ 18 (2018) 2, pp. 193-215
Persistent link: https://www.econbiz.de/10011890882