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An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context

El-Adly, Mohammed Ismail; Eid, Riyad - In: Journal of retailing and consumer services 31 (2016), pp. 217-227

Persistent link: https://www.econbiz.de/10011528677

Customer satisfaction and loyalty in the United Arab Emirates banking industry

Sayani, Hameedah - In: The international journal of bank marketing : IJBM 33 (2015) 3, pp. 351-375

Persistent link: https://www.econbiz.de/10011383622

Customer incivility and customer problem-solving behaviour in frontline employees : testing a moderated mediation model

Bani-Melhem, Shaker; Abu Khait, Rawan; Faridahwati Mohd … - In: Total quality management & business excellence 33 (2022) 3, pp. 278-296

Persistent link: https://www.econbiz.de/10013166863

Factors influencing patient loyalty to outpatient medical services : an empirical analysis of the UAE's government healthcare system

Dayan, Mumin; Al Kuwaiti, Ibrahim A.; Husain, Zafar; … - In: International journal of quality & reliability management 39 (2022) 1, pp. 176-203

Persistent link: https://www.econbiz.de/10013169330

Development of a conceptual model to understand the purchase intentions of Takaful (Islamic insurance) customers

Rizwan, Shahid; Al-Malkawi, Husam-Aldin Nizar - In: Journal of economic cooperation & development 42 (2021) 1, pp. 197-224

Persistent link: https://www.econbiz.de/10013171005

FinTech, crowdfunding and customer retention in Islamic banks

Baber, Hasnan - In: Vision : the journal of business perspective 24 (2020) 3, pp. 260-268

Persistent link: https://www.econbiz.de/10012287404

E-government adoption and user's satisfaction : an empirical investigation

Athmay, ALaa Aldin A. AL; Fantazy, Kamel; Kumar, Vinod - In: EuroMed journal of business 11 (2016) 1, pp. 57-83

Persistent link: https://www.econbiz.de/10011567863

Personal touch or convenient tech? : an investigation of customer channel preferences in retail banking

Ayyagari, Madhavi; Parahoo, Sanjai K. - In: International journal of financial services management … 9 (2018) 2, pp. 103-118

Persistent link: https://www.econbiz.de/10011914143

Modeling customer experience with public sector smartphone apps : a mixed methods study in the UAE

AlJanahi, Alia; Parahoo, Sanjai Kumar - In: International review on public and non-profit marketing 20 (2023) 4, pp. 813-827

Persistent link: https://www.econbiz.de/10014437256

Impact of product assortment, perceived service quality, website quality, and customer reviews on customer happiness and word of mouth

Shriedeh, Fayez Bassam; Hanaysha, Jalal Rajeh; … - In: Pakistan journal of commerce and social sciences 18 (2024) 1, pp. 157-180

The main aim of this paper focuses on examining the effect of website quality, product assortment, customer reviews, and perceived service quality on customer happiness and word of mouth. The data for this research was gathered from online shoppers of retail stores in United Arab Emirates. Data...

Persistent link: https://www.econbiz.de/10014525066

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