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~subject:"Leistungsbündel"
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Leistungsbündel
Innovation
24
Dienstleistungsqualität
21
Service quality
21
Dienstleistungssektor
18
Quality management
18
Qualitätsmanagement
18
Service industry
18
Dienstleistung
17
Services
17
Innovation management
14
Innovationsmanagement
14
Schweden
14
Sweden
14
Beziehungsmarketing
13
Customer integration
13
Kundenintegration
13
Relationship marketing
13
Service innovation
13
Customer satisfaction
11
Kundenzufriedenheit
11
Betriebliche Wertschöpfung
10
Dienstleistungsinnovation
10
Value creation
10
Bundling strategy
8
Product quality
8
Produktqualität
8
Consumer behaviour
7
Konsumentenverhalten
7
New product development
7
Produktentwicklung
7
Customer service
6
Kundenservice
6
Business services
5
Einzelhandel
5
New service development
5
Retail trade
5
Unternehmensdienstleistung
5
Health care
4
Industrie
4
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7
Case study
2
Fallstudie
2
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1
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English
8
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Witell, Lars
8
Gustafsson, Anders
4
Kindström, Daniel
2
Kowalkowski, Christian
2
Löfberg, Nina
2
Edvardsson, Bo
1
Forkmann, Sebastian
1
Gebauer, Heiko
1
Gremyr, Ida
1
Henneberg, Stephan
1
Johansson, A. Elisabeth
1
Raddats, Chris
1
Sandén, Bodil
1
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Journal of service research : JSR
2
Managing service quality : MSQ ; an international journal
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
Involving customers in new service development
1
Journal of business research : JBR
1
Journal of service management
1
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ECONIS (ZBW)
8
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1
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
2
Match or mismatch : strategy-structure configurations in the service business of manufacturing companies
Gebauer, Heiko
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
13
(
2010
)
2
,
pp. 198-215
Persistent link: https://www.econbiz.de/10003982855
Saved in:
3
Service innovations in manufacturing firms
Gremyr, Ida
;
Löfberg, Nina
;
Witell, Lars
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 161-175
Persistent link: https://www.econbiz.de/10003964472
Saved in:
4
Internalisation or externalisation? : examining organisational arrangements for industrial services
Kowalkowski, Christian
;
Kindström, Daniel
;
Witell, Lars
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
4
,
pp. 373-391
Persistent link: https://www.econbiz.de/10009266593
Saved in:
5
Service strategies in a supply chain
Löfberg, Nina
;
Witell, Lars
;
Gustafsson, Anders
- In:
Journal of service management
21
(
2010
)
4
,
pp. 427-440
Persistent link: https://www.econbiz.de/10008656293
Saved in:
6
Any way goes : identifying value constellations for service infusion in SMEs
Kowalkowski, Christian
;
Witell, Lars
;
Gustafsson, Anders
- In:
Industrial marketing management : the international …
42
(
2013
)
1
,
pp. 18-30
Persistent link: https://www.econbiz.de/10009734103
Saved in:
7
The role of the customer in the development process
Sandén, Bodil
;
Gustafsson, Anders
;
Witell, Lars
- In:
Involving customers in new service development
,
(pp. 33-56)
.
2006
Persistent link: https://www.econbiz.de/10003593196
Saved in:
8
Driver configurations for successful service infusion
Forkmann, Sebastian
;
Henneberg, Stephan
;
Witell, Lars
; …
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 275-291
Persistent link: https://www.econbiz.de/10011736763
Saved in:
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