//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Leistungsbündel"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The role of customers in the d...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Leistungsbündel
Innovation
31
Quality management
29
Sweden
27
Dienstleistungsqualität
23
Service quality
23
Qualitätsmanagement
21
Services
20
Schweden
19
Dienstleistung
18
Dienstleistungssektor
18
Service industry
18
Service innovation
18
Customer integration
16
Customer satisfaction
16
Health care
16
Innovation management
16
Innovationsmanagement
16
Kundenintegration
16
Beziehungsmarketing
15
Relationship marketing
15
Manufacturing industries
12
Dienstleistungsinnovation
11
Kundenzufriedenheit
11
Betriebliche Wertschöpfung
10
New product development
10
New service development
10
Value creation
10
Bundling strategy
9
Gesundheitswesen
9
Health care system
9
Produktentwicklung
9
Consumer behaviour
8
Gesundheitsversorgung
7
Industrie
7
Konsumentenverhalten
7
Organizational change
7
Performance measurement
7
Product quality
7
Produktqualität
7
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
9
Type of publication (narrower categories)
All
Article in journal
8
Aufsatz in Zeitschrift
8
Case study
2
Fallstudie
2
Aufsatz im Buch
1
Book section
1
Language
All
English
9
Author
All
Witell, Lars
9
Gustafsson, Anders
4
Kindström, Daniel
2
Kowalkowski, Christian
2
Löfberg, Nina
2
Cronemyr, Peter
1
Edvardsson, Bo
1
Forkmann, Sebastian
1
Gebauer, Heiko
1
Gremyr, Ida
1
Henneberg, Stephan
1
Johansson, A. Elisabeth
1
Raddats, Chris
1
Sandén, Bodil
1
more ...
less ...
Published in...
All
Journal of service research : JSR
2
Managing service quality : MSQ ; an international journal
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
Involving customers in new service development
1
Journal of business research : JBR
1
Journal of service management
1
The TQM journal : the international review of organizational improvement
1
more ...
less ...
Source
All
ECONIS (ZBW)
9
Showing
1
-
9
of
9
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The role of the customer in the development process
Sandén, Bodil
;
Gustafsson, Anders
;
Witell, Lars
- In:
Involving customers in new service development
,
(pp. 33-56)
.
2006
Persistent link: https://www.econbiz.de/10003593196
Saved in:
2
Match or mismatch : strategy-structure configurations in the service business of manufacturing companies
Gebauer, Heiko
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
13
(
2010
)
2
,
pp. 198-215
Persistent link: https://www.econbiz.de/10003982855
Saved in:
3
Service strategies in a supply chain
Löfberg, Nina
;
Witell, Lars
;
Gustafsson, Anders
- In:
Journal of service management
21
(
2010
)
4
,
pp. 427-440
Persistent link: https://www.econbiz.de/10008656293
Saved in:
4
Changing from a product to a process perspective for service improvements in a manufacturing company
Cronemyr, Peter
;
Witell, Lars
- In:
The TQM journal : the international review of …
22
(
2010
)
1
,
pp. 26-40
Persistent link: https://www.econbiz.de/10003943604
Saved in:
5
Service innovations in manufacturing firms
Gremyr, Ida
;
Löfberg, Nina
;
Witell, Lars
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 161-175
Persistent link: https://www.econbiz.de/10003964472
Saved in:
6
Internalisation or externalisation? : examining organisational arrangements for industrial services
Kowalkowski, Christian
;
Kindström, Daniel
;
Witell, Lars
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
4
,
pp. 373-391
Persistent link: https://www.econbiz.de/10009266593
Saved in:
7
Any way goes : identifying value constellations for service infusion in SMEs
Kowalkowski, Christian
;
Witell, Lars
;
Gustafsson, Anders
- In:
Industrial marketing management : the international …
42
(
2013
)
1
,
pp. 18-30
Persistent link: https://www.econbiz.de/10009734103
Saved in:
8
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
9
Driver configurations for successful service infusion
Forkmann, Sebastian
;
Henneberg, Stephan
;
Witell, Lars
; …
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 275-291
Persistent link: https://www.econbiz.de/10011736763
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->