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Influenceof religiosity on retail salespeople's ethical perceptions : the case in Iran

Karami, Masoud; Olfati, Omid; Dubinsky, Alan J. - In: Journal of Islamic marketing : JIMA 5 (2014) 1, pp. 144-172

Persistent link: https://www.econbiz.de/10010256741

Ethics in industrial selling : how product and service salespeople compare

Dubinsky, Alan J. - In: Journal of the Academy of Marketing Science 13 (1985) 1, pp. 160-170

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Identification and classification of problems associated with evaluating social marketing efforts

Hensel, Paul J. - In: Journal of the Academy of Marketing Science 13 (1985) 1, pp. 75-90

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Ethics in retailing : perceptions of retail salespeople

Dubinsky, Alan J. - In: Journal of the Academy of Marketing Science 13 (1985) 1, pp. 1-16

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The impact of guanxi on ethical perceptions : the case of Taiwanese salespeople

Huang, Wen-yeh; Huang, Ching-yun; Dubinsky, Alan J. - In: Journal of business-to-business marketing 21 (2014) 1, pp. 1-17

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What Marketers Can Learn from the Tin Man

Dubinsky, Alan J. - In: Journal of Services Marketing 8 (1994) 2, pp. 36-45

Customer contact personnel (CCP) play a significant role in the success of any industrial or consumer service organization. A key task of CCP is to be attentive, respectful, empathic, and civil toward customers. Many service organizations, however, seemingly overlook this critical, yet...

Persistent link: https://www.econbiz.de/10014905519