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~subject:"Modularisierung"
~subject:"Service industry"
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Modularisierung
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Voss, Christopher A.
16
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2
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2
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1
Service architecture and modularity
Voss, Christopher A.
;
Hsuan Mikkola, Juliana
- In:
Decision sciences : DS
40
(
2009
)
3
,
pp. 541-569
Persistent link: https://www.econbiz.de/10003885990
Saved in:
2
Service design for experience-centric services
Zomerdijk, Leonieke G.
;
Voss, Christopher A.
- In:
Journal of service research : JSR
13
(
2010
)
1
,
pp. 67-82
Persistent link: https://www.econbiz.de/10003959017
Saved in:
3
Service research priorities in a rapidly changing context
Ostrom, Amy L.
;
Parasuraman, A.
;
Bowen, David E.
; …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
Saved in:
4
The service bullwhip effect
Akkermans, Henk
;
Voss, Christopher A.
- In:
International journal of operations & production …
33
(
2013
)
6
,
pp. 765-788
Persistent link: https://www.econbiz.de/10009764261
Saved in:
5
Customer orientation and innovation : a comparative study of manufacturing and service firms
Wang, Qiang
;
Zhao, Xiande
;
Voss, Christopher A.
- In:
International journal of production economics
171
(
2016
),
pp. 221-230
Persistent link: https://www.econbiz.de/10011437355
Saved in:
6
Innovating through services, co-creation and supplier integration : cases from China
Zhang, Min
;
Zhao, Xiande
;
Voss, Christopher A.
;
Zhu, Guilong
- In:
International journal of production economics
171
(
2016
),
pp. 289-300
Persistent link: https://www.econbiz.de/10011437386
Saved in:
7
Reflections on context in service research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
8
Service in Britain : how do we measure up?
Voss, Christopher A.
;
Johnston, Robert
-
1995
Persistent link: https://www.econbiz.de/10002104082
Saved in:
9
The influence of supply chain context (OEM vs. subcontracting) on quality management
Sousa, Rui
(
contributor
);
Voss, Christopher A.
(
contributor
)
-
2003
Persistent link: https://www.econbiz.de/10001797894
Saved in:
10
Service modularity and architecture
Brax, Saara A.
(
ed.
);
Bask, Anu
(
ed.
); …
-
2017
Persistent link: https://www.econbiz.de/10011702196
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