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Rod, Michel; Ashill, Nicholas J.; Carruthers, Janet - In: Journal of retailing and consumer services 15 (2008) 1, pp. 22-31

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Rod, Michel; Ashill, Nicholas J.; Shao, Jinyi; … - In: Marketing intelligence & planning 27 (2009) 1, pp. 103-126

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Rod, Michel; Ashill, Nicholas J. - In: Managing service quality : MSQ ; an international journal 23 (2013) 3, pp. 245-264

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Babakus, Emin; Yavas, Ugur; Ashill, Nicholas J. - In: Journal of retailing 85 (2009) 4, pp. 480-492

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Babakus, Emin; Yavas, Ugur; Ashill, Nicholas J. - In: Services marketing quarterly 32 (2011) 1, pp. 17-31

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Yavas, Ugur; Babakus, Emin; Ashill, Nicholas J. - In: The journal of services marketing 24 (2010) 5, pp. 369-377

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Rod, Michel; Ellis, Nick; Beal, Tim - In: Qualitative market research : an international journal 15 (2012) 2, pp. 128-147

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Saunders, Sarena; Rod, Michel - In: International journal of pharmaceutical and healthcare … 6 (2012) 1, pp. 55-70

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Rod, Michel; Ashill, Nicholas - In: Journal of strategic marketing 23 (2015) 3, pp. 189-208

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Rod, Michel; Beal, Tim - In: Asia-Pacific journal of business administration 6 (2014) 1, pp. 49-63

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